Assistant Store Manager (Temp) - Madison Avenue

Based out of our Madison Avenue boutique, the Temp Assistant Store Manager will be responsible for supporting the Store Director in driving the business through sales support, implementing operational policies, training, and stock management. This position maintains the highest degree of client engagement every day in accordance with brand principles and empowers associates to make decisions in the best interest of providing an elevated customer experience!

Responsibilities & Tasks:
Sales:

• Handle and lead team efforts in clienteling including effective usage of client books towards new client acquisition and retention.
• Meet set category and consignment % of total business goals as defined by management
• Assist in facilitating solutions to customer issues in addition to directly handling raised customer issues or complaints
• Support sales staff with consignments
• Develop, train, and continuously empower associates towards achieving and exceeding personal and category sales objectives while applying retail excellence.
• Demonstrate leadership by playing an active role on the selling floor, mentoring the sales team.

Operations:

• Implement all operational guidelines as instructed by the Retail Handbook and other related material
• Ensure compliance with corporate policies and procedures

Reporting:

• Perform daily reporting and analysis as directed

Visual Merchandising:

• Review sales frequently and take action on visual merchandising to improve sales
• Ensure store visual merchandising standards are met and maintained.
• Support the Visual Merchandising Manager in planning and implementing any vital changes in visual environment.

Staff Training and Development:

• Shared responsibility for P&L of the store
• Assist Store Manager by making recommendations towards the recruitment and development of associates.
• Identify associates training needs to be shared with the Store Manager to implement regular category meetings.
• Maintaining inventory accuracy and shrink rates within Maison standards by regularly following up with operations and implementing initiatives as needed
• Providing training and direction to staff
• Coaching on the spot of sales associates to give clear constructive feedback based on facts and observations.

Qualifications & Skills
Education/Experience:

• College degree or equivalent.
• Computer literate; learn and apply various software packages
• 3+ years validated experience in a retail setting with emphasis on operations, store management or office administration, preferably in a luxury setting.

Special Skills:

• Foreign Languages a plus

Personal Characteristics:

• Able to mediate to resolve customer situations
• Able to motivate others and build effective teams
• Strong oral and written communication skills
• Productive; drive for results
• Social perceptiveness
• Service orientation and customer focus

At our Maison, we offer a generous benefits package including medical insurance, bonus structure, paid time off, holiday pay, 401k, automatic employee contribution, and more.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, and to perform crucial job functions.