Assistant Registrar Jobs

Job Title

Assistant Registrar

For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are a global company at the intersection of education and technology, focused on collaboration, innovation, and creativity to deliver a best-in-class educational experience and make Kaplan a great place to work.

The future of education is here and we are eager to work alongside those who want to make a positive impact and inspire change in the world around them.

Under the direction of the Registrar, the Assistant Registrar will oversee functions and operations to assure efficiency and accuracy while managing student records, processing a variety of records requests, and providing information and support to students, administration, faculty, alumni, and outside parties as needed. The Assistant Registrar will frequently collaborate with students, staff, faculty, administration, and the Registrar regarding student and academic records, regulatory requirements, and the College’s policies and procedures.

Primary Responsibilities

• Prepare documents for committee/council meetings and serve on College committees, as requested. Represent the Registrar's Office at various College functions.
• Answer a wide range of questions related to student records and files from students, faculty, staff, and administrators. Interpret standard policies and investigate and resolve problems, referring unusual situations to Registrar.
• Assist with the maintenance of student records. Ensure compliance with all applicable internal and external policies and regulations.
• Send admission acceptance communications/packages to students
• Assist Registrar in monitoring changes that are needed in the College Catalog and College website.
• Create incoming student records, collect student documents, and maintain admissions files for review
• Process requests for transcripts, name changes, academic status changes, program audits and enrollment and designation verifications to third parties, employers, and credentialing agencies.
• Ability to manage and perform a wide range of data entry and information retrieval tasks using multiple systems.
• Performs other duties as assigned or apparent.
• Collaborate frequently with supervisor, other administrative offices/staff, faculty, and students to plan, coordinate and evaluate activities/policies/systems, exchange information, explain and interpret policies and procedures, and investigate and resolve problems.

Minimum Qualifications

• Positive attitude, friendly demeanor, and excellent customer service skills, including the ability to effectively communicate with a wide variety of individuals within and outside of the College.
• Ability to learn and adapt to new systems quickly.
• Strong attention to detail and ability to manage multiple tasks simultaneously.
• Bachelor’s degree
• Maintain and control confidential student and College information
• Experience working in complex record systems, including student (or customer) information systems.
• 2 years’ experience as a registrar or equivalent professional role
• Ability to find creative solutions.
• Ability to work independently and adhere to deadlines.
• Good organizational, administrative, and analytical skills.

Preferred Qualifications

• Familiarity with higher education organizational structures and academic policies.
• Previous Registrar's Office experience.

We Offer a Competitive Benefits Package Including

Remote work providing flexible work/life balance

Comprehensive Retirement Package including 401K company match and two pension programs

Our Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family members

Competitive health benefits and new hire eligibility starts day-1 of employment

Generous Paid Time Off includes paid holidays, vacation, personal, sick paid time-off, plus one (1) volunteer day and one (1) diversity and inclusion day to participate and give back to our local communities

And so much more!

This position is a Salary Grade A

Location

Remote/Nationwide, USA

Additional Locations

Employee Type

Employee

Job Functional Area

Academic Administration

Business Unit

BU00117 College for Financial Planning

Kaplan is an Equal Opportunity Employer. All positions with Kaplan are paid at least $15 per hour or$31,200 per year for full-time positions. Compensation for specific positions are based on job level, skills, years of experience, and education, among other factors. Additionally, certain positions are bonus or commission eligible. Information regarding benefits can be found here.

Diversity & Inclusion Statement

Diversity inspires innovation and growth in the Kaplan community. Kaplan strives to be a model employer for inclusiveness. Not only does Kaplan value its employees for their professionalism and skills, but also for the unique viewpoints they bring to the Organization. Kaplan's employees bring diverse perspectives, ideas, and backgrounds that give Kaplan a competitive edge in anticipating and exceeding our students' needs in today's global market. Learn more about our culture.