Assistant Manager - Banquet

• Salary Range: $65,600-$72,500
• Bargaining Unit:
• Job Type: Officer of Administration
• End Date if Temporary:
• Hours Per Week: 35
• Regular/Temporary: Regular

Under the direction of the Manager, Catering Operations the Assistant Banquet Manager will assist with the oversight of daily Banquet functions and activities. Perform guest service; direct and supervise set-up, function flow, maintenance and break-down of banquets; train team members; supervise and assist with scheduling of team members. The Assistant Banquet Manager will assume the responsibilities of the Assistant Manager/Manager, Catering Operations when required. This position works 9 months per year.

Responsibilities

• Perform other related duties as required.
• Ensure compliance with health, safety and sanitation standards; ensure organization and cleanliness of all storage rooms and storage spaces. Inspect banquet rooms to ensure proper set-up and cleanliness. Communicate any urgent repairs to relevant department. Maintain updated punch list for Engineering and/or Facilities departments.
• Assist with the coordination of payroll tasks for banquet staff members. Coordinate requisition of liquor prior to function; requisition soda, dry goods and other storeroom items. Assist sales staff with proposed room set-up and capacities.
• Provide excellent guest service. Greet event host and maintain communication with host throughout event to assure complete guest satisfaction. Work closely with kitchen and stewarding staff to effectively communicate all timing of food functions.
• Direct set-up and function flow for events. Provide functional supervision of Porters, and/or Catering Delivery Staff during set-up as well as supervision of wait staff during assigned functions. Assist with the scheduling of Catering Delivery, waiters, bartenders and coffee service.
• Assist with recruitment of service personnel. Train and counsel service employees and ensure that all policies and/or guidelines of the guest service standards are followed.

Minimum Qualifications

• Must be detailed oriented and possess excellent organizational and communication skills.
• Requires high energy level to ensure proper execution of tasks and smooth functioning of the banquet.
• Bachelor's degree and/or it's equivalent required. Up to two years of food and beverage service or other related experience is required.
• Working knowledge of Microsoft Word and Excel is required and knowledge of event software such as Delphi or EMS is desired.
• Must be able to work a flexible work schedule including weekends and holidays.
• Must demonstrate ability to lead as well as collaborate.
• Demonstrated commitment to diversity and cultural sensitivity.

Preferred Qualifications

• Hotel/restaurant degree.
• Familiarity with Continental and French Cuisine; upscale Banquet service and operations.
• Knowledge of international foods/cuisine, foreign and domestic wine.
• Knowledge of the New York Metropolitan area.

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.