Assistant General Manager Jobs

Bloomingdale’s makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale’s like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.

• Effectively communicate priorities and business-driving information to ensure leadership is aligned and equipped to maximize opportunities
• Effectively partner with Operations leadership to manage store-controlled elements of profit and loss, including store payroll and non-payroll expense and shortage.
• Partner with the General Manager and Marketing leadership to engage and develop our Top-Of-The-List and Luxe clients, as a key business-driving opportunity.
• Deliver performance metrics to plan in store: Sales, Net Promoter Score, Loyallist, Client Sales, and omnichannel selling and fulfillment metrics.
• Analyze data and ground intelligence to Identify and capitalize on key business opportunities (trends, vendors, classifications, events) with trade area leadership and central merchants.
• Cultivate a customer centric store culture; be a vocal advocate for needed improvements to support the in-store customer experience.
• Develop collaborative and results-producing relationships with store, trade area, and central business partners
• Actively model outstanding customer care; participate in and lead the execution of top customer strategies.
• Execute merchant strategies with appropriate advocacy and localization for the store customer
• Set clear expectations for leadership behavior and accountability for results; empower others to make decisions.
• Drive store associate engagement by building teams committed to a diverse and inclusive environment, supporting a culture of learning and development, and providing consistent and feedback that drives employee engagement and retention.
• Lead by example as an active coach, providing ongoing feedback and guidance. Develop a strong bench of managers for future leadership positions.
• Require and champion use of selling technology to support a seamless customer experience; ensure the team optimizes the use of tool and processes

• Excellent written and verbal communication skills. Ability to read, write and interpret instructional documents such as reports and procedure manuals.
• Strong critical thinker with a strategic mindset. Proven ability to put in place multifaceted retail strategies that support and drive business outcomes.
• 5+ years direct experience.
• Must have above average mathematical skills, including the ability to compute rates, ratios, and percentages, and the ability to work with mathematical concepts such as probability and statistical inference.
• Strong leadership profile, business acumen and customer service orientation. A proven influencer with experience leading in a dynamic, fast paced store retail environment.
• Bachelor's Degree from a 4-year college or university.
• Ability to work a flexible schedule based on department and company needs. Regular, dependable attendance and punctuality.