Assistant General Manager Jobs

The Role

We’re looking for an Assistant General Manager to support our daily dispensary operations. Our perfect candidate is someone who enjoys tackling the details of inventory, financial records, and safety and security measures. We’re seeking someone who can hire and shape our local team of passionate team members and serve as an ambassador to the larger community. A strong leader knows that success is always a group effort and will excel at working with the district leadership to help make sure Green Thumb is best in class at every level.

Responsibilities

• Provide best-in-class customer service
• Accurate and timely data entry of patient profiles in both the POS system and the regulatory electronic verification systems
• Assist all patients and customers in making the right product choices by being knowledgeable of how different methods of cannabis consumption affect our patients differently. Suggest dosage starting points and upward titration for inexperienced patients
• Responsible for monitoring and maintaining inventory levels, ensuring an assortment of product, and communicating inventory action items with the GM or Store Manager
• Verification of proper paperwork, documentation, and ID for patients
• Lead the Patient Care team in accordance with GTI’s mission, vision, goals, and objectives
• Accurate use and maintenance of the Point of Sale (POS) system
• Work with General Manager and/or Store Manager to ensure retail store operations run smoothly, properly, and in compliance with the applicable rules and regulations, including: daily activities, maintenance, and patient information for any reported issues and/or complaints
• Security measures and safety compliance
• Complete and appropriately delegate (if applicable) tasks assigned during scheduled shift, including:
• Maintenance of open communication with the management team and other coworkers
• Correct cash handling and discount application
• Assistance in verifying order deliveries for accuracy
• Maintenance of an organized and clean store
• Management of visitor log
• Follow established policies for sales and customer service to ensure customer satisfaction
• Work with the Store Manager and/or the GM to properly onboard and train new Patient Care Specialists
• Reporting of team member issues or patient situations
• Maintain in-depth knowledge of every product and strain in the store, as well as industry-wide product knowledge

Qualifications

• Continuously open to constructive, developmental feedback
• Meet timelines consistently and be able to effectively work under pressure
• Cannabis experience preferred
• Must be proactive, with strong work ethic, attention to detail, and strong communication and leadership skills
• Inventory control experience required
• Ability to use standard office equipment and computer software including word processing, database management, spreadsheet applications, and email
• Strong math skills
• Bachelor’s degree preferred
• 2+ years in a supervisory or management role in a retail setting required, preference for specialty retail
• High level of interpersonal skills in a fast-paced, deadline oriented environment, often working cross functionally

Additional Requirements

• Must be and remain compliant with all legal and company regulations for working in the industry
• Must be able to lift, carry, and balance up to 30 pounds (100 pounds with assistance). This job function may include walking or standing for extended periods of time, as well as stooping, bending over, and/or crouching.
• Must pass any and all required background checks
• Must possess valid driver’s license or state ID
• Must be 21 years or older