Assistant General Manager Jobs

QUALIFICATIONS

• 5 YEARS of HIGH VOLUME FULL-SERVICE restaurant management experience
• High school diploma or GED
• Basic experience with Microsoft Suite
• Be at least 21 years of age

A DAY IN THE LIFE

The Assistant General Manager is professional, dependable, enthusiastic, and friendly. You will create a world-class experience for the guests and employees. You work well under pressure and are accountable for the store's performance. You communicate strong organizational and communication skills, driving our commitment to excellent guest service and high-quality dining.

• Adhere to all policies and procedures as outlined in the employee handbook
• Order all food, paper, chemical, and other supplies as needed to run the store
• Track operations and start corrective actions
• Review the calendar, reservation book, and event reconciliation forms daily
• Resolve any discrepancies in information
• Ensure all employees follow proper policies and procedures
• Deliver superior guest services and ensure absolute customer satisfaction
• Oversee the execution of quality food following proper procedures and The Sicilian Butcher standards
• Appraise personnel's performance and provide feedback to keep them upbeat and productive
• Follow all company standards for health, safety, sanitation, and security.
• Organize and supervise shifts
• Complete all new hire paperwork/onboarding according to necessary deadlines.
• Have a vast knowledge of The Sicilian Butcher's history
• Organize the restaurant following proper food rotation and cleanliness procedures
• Control costs and cut waste
• Successfully promote and publicize the brand.
• Train employees professionally and profitably by applying The Sicilian Butcher's policies and procedures.
• Enforce and offer the best quality of products possible
• Identify areas of improvement and provide one-on-one mentoring.
• Send weekly update reports to Regional Operations Manager.
• Nurture a positive working environment and lead by example as a restaurant supervisor
• Estimate consumption, forecast requirements, and maintain inventory.
• As needed, administer and document verbal warnings, write-ups, and Performance Improvement Action Plans.
• Send completed weekly reports to the restaurant support center.
• Respond efficiently to customer complaints
• Demonstrate proficient knowledge of all menu items.
• Assess and communicate the hiring needs of the store—interview job applicants. Follow hiring processes for all employees according to mandatory guidelines.
• Track compliance with sanitation and safety rules and regulations
• Oversee the execution of the entire restaurant operation, including front-of-house and back-of-house
• Serve as the point of contact for all customer service matters.
• Perform other duties as assigned

WHO WE ARE

The Sicilian Butcher is a chef-driven neighborhood restaurant developed by celebrity chef Joey Maggiore. A modern-casual meatball and butchery-inspired concept, the first of its kind to launch in Phoenix.

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

• Paid time off
• Paid training
• Dental insurance
• Health insurance
• Flexible schedule
• Vision insurance

Experience level:

• 3 years
• 4 years
• 2 years
• 5 years
• 1 year

Restaurant type:

• Fine dining restaurant

Shift:

• Evening shift
• Day shift

Weekly day range:

• Weekends as needed

Work Location: In person