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Assistant Director Of Systems And Special Projects

Company

Southern New Hampshire University
Address , Remote
Employment type FULL_TIME
Salary
Expires 2023-06-10
Posted at 1 year ago
Job Description
We are one growing team with one powerful goal — and as a global leader in education, we strive for a workforce that reflects the individual differences of our learning community. We believe that our employees can be their best selves when they can be their true selves. That is why we’re committed to cultivating and preserving a culture of inclusion in which all our employees feel welcomed, valued and empowered. Together, we will shape the future of education by transforming lives beginning with yours.
Our Workforce Is Expanding Beyond New Hampshire!
We have remote work opportunities available in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia and Wyoming.
The Opportunity
The Assistant Director of Systems & Special Projects reports directly to the Director of System Analytics, and will work with customers to understand and assist them in addressing advanced business and operational issues. Analyze existing business processes and technologies to identify opportunities for improvement. The Assistant Director of Systems & Special Projects translates business and operational requirements into designs and specifications for workable technology solutions. You will use technology with the goal of always improving service, accuracy, and efficiency. As new software or software modules are implemented, they will help gather requirements and testing scenarios.

Typical work week is Monday through Friday, 8 AM - 4:30 PM with flexibility to meet business demands.

This is a year-round position. This role can be remote. #LI-Remote

Primary Responsibilities
  • You will perform related responsibilities as assigned.
  • You will be a subject matter expert on software for teams.
  • You stay well-informed of developments in several departments to anticipate future requirements.
  • You will create and test use cases based for new implementation of process and systems.
  • You will manage Office 365 systems (SharePoint, Teams, PowerBi, and others) across office.
  • You will maximize the use of implemented technology to achieve scalable business processes.
  • You will work independently, and collaboratively to identify inefficiencies, provide solutions, and implement processes to increase efficiency and accuracy.
  • You will design creative and easy to understand frameworks and visuals for end-users, which includes documentation, forms, infographic, SharePoint site page, and others.
  • You will develop standards for multiple departmental documentation, systems, and support management.
  • You will update and improve existing reports using multiple systems and tools for teams.
  • You will manage one or more projects of varying sizes, often involving multiple internal and external members and partners.
  • You will analyze organizational and system changes, impacts and develop activities/deliverables for Change Management strategy for projects.
  • You will develop training material and provide training relevant to the use of software, technology and business processes.

Minimum Qualifications
  • You have experience documenting business process requirements and managing projects.
  • You have great customer service and communication skills.
  • You have experience in creative visuals and solutions.
  • You are comfortable solving complex business problems, exercise good judgment, and conduct yourself in a professional and ethical manner.
  • 3+ years of experience in Microsoft product skills to include Outlook, Word, Excel, Visio, and SharePoint.
  • You have an elevated level of technical skills/experience and analytical skills.
  • 1+ years of experience in reporting and understanding of relational database concepts. (use of multiple data sources)
Thinking about the job, but not sure you should apply? We still want to hear from you.
We recognize that not everyone enters the world of work with the same advantage, opportunity, and privilege. This is why your skills and experiences are important to us. Take the leap and apply, you just might be the person we are looking for!
Are Benefits Important to You?
We offer exceptional benefits, many available starting on the first day of employment:
Anthem BlueCross affordable, low-deductible Medical insurance available on day one
Low to no-cost Dental, Vision and Life Insurance options
5 weeks of Paid Time Off that starts accruing on day one & Paid Holidays
A Retirement Plan with a 9% Employer Funded annual contribution
Tuition Benefits with family offerings
Who Are We?
SNHU employees are a team in every sense. Separately, we understand that each individual brings unique experiences, perspectives and ideas to create a vibrant work environment. Together we share common values of honesty, acceptance and accountability working as a unified force toward a common goal: to transform the lives of learners. By joining our team, you join us in our vision. Together, we’ll shape the future of education by transforming lives—beginning with yours.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Remote work disclaimer
Please note that this is a remote eligible position. At SNHU, we ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace at a fixed location within the United States (in one of the approved states as reflected above) that is free of distractions and dependencies.
Please note that a background check is required for employment.