As-Needed Temporary Employee (Meter Reader)

Salary: $37.61 Hourly

Description

THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW.

The City

The City of Santa Clara is a "full service" city - one of only a few communities in the Bay Area that has its own police, fire, library, recreation, and electric, water, and sewer utilities, as well as all of the other departments and civic amenities expected in a thriving community. Santa Clara is a family-oriented and business-friendly city, led by a city government that has developed an award-winning ethics program and a commitment to fostering public trust. Located in Santa Clara County at the southern tip of San Francisco Bay, about 45 miles south of San Francisco, Santa Clara is a strategic regional hub, convenient to freeways, airports, railroads, expressways, light rail, and other public transportation.

The Position

The Finance Department seeks to recruit an As-Needed Temporary Employee to perform duties similar to a Meter Reader. The ideal candidate has experience working independently, with a high level of motivation, integrity, and customer service. The incumbent will read between 500 and 1,200 analog and digital residential, commercial, and industrial water and electric utility meters per day and ensure the accuracy of readings entered into a hand-held data entry terminal.

Please note that this is an as-needed, non-benefited assignment. As an as-needed employee, this is an "at-will" position and there is no guarantee of hours. Hours are limited to 999 in a fiscal year or 960 hours in a fiscal year for retired CalPERS annuitants.

Additional Information

You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”). To receive consideration for the screening process, candidates must submit a Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . Applications must be submitted by the filing deadline of September 22, 2023. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed.

The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or [email protected] .

Typical Duties

Duties may include, but are not limited to, the following:

Under General Supervision

• Interacts with customers to gain access to their premises, answers questions and/or explains reason for entry
• Explains electrical service procedures to customers; refers questions to proper departments as necessary
• Reads water and electric meters located on the customer's property
• Respects the property of others when entering the yards, homes, or buildings of customers
• Drives a City vehicle, walks long distances, climbs stairs, lifts water meter box covers, heavy gratings covering industrial water meter vaults, trap doors, and opens and closes heavy gates and doors
• Performs other related duties as assigned
• Reports citizens' complaints to supervisor and electronically updates customer accounts accordingly
• Visually inspects meters and reports hazardous circumstances (e.g. dangerous meter locations, abnormal utilities, cut or missing seals, broken glass, inoperative meters, exposed electrical wiring, open or broken water or curb meter boxes, etc.) to electric and/or water meter shop so the condition can be remedied
• Enters readings, access information, trouble codes and other data into a handheld meter data recorder with some readings requiring basic mathematical calculations
• Manually resets Electric Demand Meters as required
• Reports non-standard meter conditions (e.g. meters which appear to have been tampered with etc.,) low hanging wires, sidewalk displacement to supervisor
• Answers general questions regarding billing or other utilities-related subjects

Minimum Qualifications

EDUCATION AND EXPERIENCE

Minimum Qualifications

• One (1) year of public contact experience
• Graduation from high school or possession of a GED

Desirable Qualifications

• Experience working on a route and using a handheld device is desirable.
• Knowledge of basic computer skills is desirable.

LICENSE

Possession of a valid California Class C driver's license is required at time of appointment and for the duration of employment.

Other Requirements & Special Conditions

• Must be able to perform all of the essential functions of the job assignment.
• Eyesight capable of reading meters from a distance.
• Incumbents may be required to work in inclement weather.
• May be required to work shifts, weekends, and odd and unusual hours in the performance of duties and emergency situations.
• Frequent daily contact with dogs.

Knowledge, Skills, And Abilities

Knowledge of :

• Basic mathematical calculations
• Environmental and safety practices, procedures and standards

Ability To

• Remain calm under stress
• Effectively handle multiple priorities, organize workload and meet strict deadlines
• Establish and maintain effective working relationships with those contacted in the course of work
• Walk or stand for extended periods of time
• Deal tactfully and courteously with others, including coworkers, supervisors and the general public
• Perform physical labor including lifting up to 50 pounds of static weight
• Interact with dogs without fear or hesitation
• Perform simple arithmetical calculations quickly and accurately
• Work without direct supervision for long periods of time
• Work in a team-based environment and achieve common goals
• Learn to read water and electric meters
• Operate a handheld device and utilize appropriate software
• Record readings and service orders by entering data through a 10-key pad of a handheld device
• Learn departmental procedures and programs
• Bend, stoop, reach, carry, crawl, kneel, climb and lift as necessary to perform assigned duties
• Communicate effectively, both orally and in writing

Closing Date/Time: 9/22/2023 4:00 PM Pacific