Area Manager, Fulfillment Operations

As a member of the ShipBob Team, you will benefit from an environment where everything is achievable. We aim to be a place where you can:

• Write Your Career Story. Because we are solving some of the most difficult problems in global commerce, you have the opportunity to write the story that will make your career.
• Grow With An Ownership Mindset. We believe that great innovation comes from great transparency. We are more resilient and more creative when we have an inclusive and transparent culture where everyone knows our strengths and opportunities.
• Experience Global Impact and Global Connection. At ShipBob we benefit from diverse cultures and perspectives in service of the global community.

Title: Area Manager, Fulfillment Operations

Location: Cicero, IL

Role Description:

As ShipBob's Area Manager, you will be responsible for overseeing and developing a team of associates in our fulfillment center. You'll be heavily involved in driving process improvement, maintaining a safe work environment, and tracking performance/employee engagement. As an Area Manager, you will oversee all associates and leads.

What you'll do:

• Manage a team of warehouse associates to fulfill the ShipBob mission of assisting our clients in growing their online success by delighting their customers, on a daily basis.
• Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
• Proactively identify and manage process improvement initiatives and Lean tools.
• Review the weekly work forecasts and determine productivity requirements to produce during the day to meet the overall building objectives.
• Partner with other new Area Managers to balance labor ensuring that we are operating an efficient shift while meeting all of your goals.
• Responsible for ensuring teams are properly trained, and that their needs are addressed so they can focus on their jobs.
• Additional duties and responsibilities as necessary.

What you'll bring to the table:

• 2+ years of leadership experience.
• Degree in Business, Operations, Supply Chain, General Management or a related field, preferred.
• Successful track record of taking ownership and driving results.
• Basic understanding of Lean and Six Sigma.

Classification: Exempt

Reports to: Operations Manager

Perks & Benefits:

• Wellness Days (1 day/quarter)
• Paid Maternity/Parental Leave Program
• Floating Holidays (2 days/year)
• Variety of voluntary benefits, such as, short term disability
• Flexible Time Off Program
• Competitive Salary, Performance Bonus & Equity
• Referral Bonus Program
• Fun Culture >>> Check us out on Instagram (@lifeatshipbob)
• 401K Match
• Medical, Dental, Vision & Basic Life Insurance
• Paid Sick Leave and Paid Emergency Leave

ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. The expected base pay range for this position is $60,000 - $70,000.

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.

About You:

At ShipBob, we’re looking to bring on board people who embody our core values:

• Be Resilient. Logistics is a complicated business. So is software. We value team members that never give up and keep iterating until a problem is solved.
• Be Mission-Driven. We want team members that are passionate about helping entrepreneurs improve their business, and bring that passion every day.
• Be Humble. We have ambitious goals, and our team members understand that success or failure depends on us working together and leaving egos at the door.
• Be a Creative Problem Solver. As a startup, we value smart, innovative solutions to complex problems. We fall in love with the problem, not our “favorite” solution.

About Us:

ShipBob is a cloud-based logistics platform that partners with over 7,000+ e-commerce businesses to help make their entrepreneurial dreams a reality. We offer a full suite of fulfillment solutions for our merchants, including the ability to improve their transit times, shipping costs and deliver best in class experience to their customers. With an almost 100% accuracy rate in fulfilling orders and orders shipped on time, our merchants can count on us to deliver excellent service.

As one of the fastest growing tech companies in Chicago with over $300M+ raised from blue-chip investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners and SoftBank Vision Fund 2, our goal is to continue to be the #1 best fulfillment technology in the industry.

ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.