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Area Director Of Operations

Company

Akumin®

Address Milford, MA, United States
Employment type FULL_TIME
Salary
Category Hospitals and Health Care
Expires 2023-09-19
Posted at 8 months ago
Job Description
The Area Director of Operations is a regional executive who insures organizational operational, financial and sales goals are met within a designated territory for Mobile, Fixed and Joint Venture sites estimated at between $40M and $70M in revenue. The Area DO has full P&L responsibility and is responsible for delivering year-over-year net revenue growth and profitability in a designated territory. This includes: strategic planning and execution, driving operational excellence, managing territory business growth, managing same-store growth and logistics optimization. The Area DO will also work with the Vice President of Operations on the identification, planning, management and coordination of various operational initiatives and tactical plans, tracking operations performance against key performance indicators (and metrics) and coaching/mentoring Territory Managers of Operations personnel to ensure optimum team performance.
Specific duties include, but are not limited to:
  • Supports Operations Team through partnership with sales on strategic account management related to “at risk” customers; supports Local Area Teams (LAT), ops and sales teams in developing solutions tailored to meet the short and long-term needs of customer; ensures Territory is exceeding its budgeted customer retention rate.
  • Leads Operations Team through partnership with sales on strategic account planning activities; supports Team to cultivate consultative relationships with hospital C-level in the identification of mobile to fixed conversion opportunities and opportunity to add new service lines.
  • Maintains Territory regulatory compliance; monitors changes in applicable laws and regulations (OSPOD, OSHA, Joint Commission, NRC, DHS, ACR and/or other governing bodies), ensures Territory compliance with Territory’s quality and safety programs; ensure the highest standards of patient care.
  • Works in conjunction with the Vice President of Operations on the development and delivery of the Territory’s operations budget, the monitoring of Territory operations performance and forecast to budget and the review of Territory P&L performance
  • Responsible for full HR lifecycle: recruiting, hiring, performance management, talent development, and termination of Territory Manager of Operations personnel. Partners with LAT operations, where appropriate on staff actions related to performance or business needs. Other special projects/duties as assigned by Senior Management.
  • Ensures logistics optimization and owns LAT asset management. Facilitates coordination of assets in conjunction with Logistics and Operations teams. Oversees customer routing and restructures as appropriate. Monitors asset repairs and maintenance costs and develops appropriate action plans. Partners with LAT operations and logistics teams to monitor equipment performance, to address service issues, and to ensure maximum service levels.
  • Develops and implements Territory operational plans designed to impact performance trends favorably; analyzes and identifies opportunities to increase operational efficiencies tied to cost-control/improved bottom-line performance and standardizes best practices across the territory.
  • Manages operations team performance, analyzes individual and team performance against key performance indicators and metrics, fosters an environment of candor and collaboration to address performance deficiencies and provides coaching/mentoring to ensure the highest levels of individual and team performance.
  • Supports the Vice President of Operations/Sr. Director of Operations in building longterm strategic operations plans to drive operational excellence; leads Patient, Customer and Team Member satisfaction initiatives, balances Territory’s resources to ensure effective implementation and execution of key initiatives, tracks and reports performance/progress to Senior Management.
Position Requirements:
  • Job requires 60% of local travel.
  • The COVID-19 vaccination is/may be a condition of employment.
  • Prior Diagnostic Imaging experience is preferred, but not required.
  • Candidate must possess 7-10 years of experience in a Multi-Site, Multi-State Healthcare Operations Management role required; healthcare service environment preferred. High level of accountability for considerable budget levels along with strong competency in financial reporting and analysis.
  • Bachelor's Degree or equivalent experience required; Master's Degree in Business Administration preferred.
  • All candidates who accept an offer for employment will be required to successfully complete a pre-employment background check and drug screen as a condition of employment.
Physical Requirements:
The employee may be exposed to a strong magnetic field or may be exposed to environmental hazards such as exposure to noise, and travel.
Standard Office Environment.
More than 50% of the time:
  • See, speak and hear to be able to communicate with patients.
  • Repetitive movement of hands, arms and legs.
  • Sit, stand, walk.
Less than 50% of the time:
  • Climb and balance.
  • Stoop, kneel or crawl.
  • Carry and lift (ability to move non-ambulatory patients from a sitting or lying position for transfer or to exam).
Residents living in CA, WA, NY, Jersey City, NJ, and CO click here to view pay range information.
Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.