Application Support Specialist Jobs
By Phoenix Children's Hospital At , Phoenix
Offering the most comprehensive care across ages, communities and specialties
Advancing education and training to shape the next generation of clinical leaders
Performs miscellaneous job related duties as requested.
Investing in innovative research, including emerging treatments, tools and technologies
Advocating for the health and well-being of children and families
We place children and families at the center of all we do
Application Support Specialist Jobs
By Title Forward At , Remote $27.10 - $40.60 an hour
Excellent communication skills: When communicating, you hit the point from the get-go and deliver your message in a succinct manner
Title industry experience. West Coast market experience including CA, WA, CO, AZ highly regarded.
Administrative knowledge of title production softwares such as Qualia, Resware, or Softpro.
Experience with CRMs like Zendesk.
Knowledge of Microsoft (Excel and Documents) and Google Workspace (Voice, Groups, Email, Calendar, Drive, Meet) products.
Experience with SQL and Tableau highly regarded.
Application Support Specialist Jobs
By Eclerx At , $60,000 - $80,000 a year
Support and incident management experience
Experience in software release process and change management
Manage support tickets to track recurring issues and support cost
Experience in supporting trading desks at large investment banks
Experience with Excel and data analytics
Experience with an object oriented programming language
Application Support Specialist I - Wuit
By Washington University in St Louis At , St. Louis, 63110 $24.97 - $38.71 an hour
Experience in accounting / finance area.
Experience in a higher education technology environment.
Prioritization skills and the ability to manage multiple customer requests simultaneously.
Excellent customer service, documentation skills, training ability, phone support experience.
Ability to understand Fund Accounting, Payroll, Human Resources, Research Administration and Access Management.
Experience in a customer service help desk environment.
Application Support Specialist Jobs
By The City of Charleston, SC At , Charleston, 29401 $66,625 - $71,289 a year
Knowledge of ONESolution Financial/HR, EnerGov Land lanagement/Permitting and/or CivicPlus Website Content Management software
Bachelor’s Degree (BA/BS) in computer science, programming, or related field; or an equivalent combination of education and experience
Maintains a working system knowledge of key operations for assisting users and ensuring proper use of the software.
Assists customers with gathering information about program needs, objectives, functions, features, and input and output requirements.
Two years of related professional experience
Thorough knowledge of Microsoft Windows, Outlook, Excel and Word or similar software
Application Support Specialist (Versa)
By Tyler Technologies At ,
Effectively communicating the ongoing status of reported support requests to the Federal Division management and designated client contact(s)
Strong organizational skills with the ability to prioritize and manage multiple competing priorities
Soft skills training and/or experience are a strong plus
Excellent written and spoken English language skills, with the ability to communicate professionally
Ability to clearly and concisely write business correspondence, business requirements, issue replication documentation, quality assurance testing documentation, and resolution procedures
Strong analytical, problem-solving, communication, and interpersonal skills with attention to detail
Technical Analyst Iii, Application & Infrastructure Support
By Sutter Health At , Sacramento $42.98 - $64.47 an hour
Expert knowledge of assisting in the development of processes and procedures.
Expert knowledge and understanding of information technology concepts.
Set priorities which accurately reflect the relative importance of job responsibilities and prioritize assignments to complete work in a timely manner.
Equivalent experience will be accepted in lieu of the required degree or diploma.
This position is work from home eligible.
There will be after-hours on-call support on a rotational basis (1 week, every 4-6 weeks after 6 months of employment).
Application Support Specialist Jobs
By American Structurepoint At Greater Indianapolis, United States
Strong organizational and time management skills
Minimum of 2 years of experience in CAD support or related field
Strong technical and analytical skills
Excellent communication and interpersonal skills
Experience in architecture or engineering industry preferred
Providing technical support for CAD software, including OpenRoads Designer/Civil 3D/Revit, to team members
Application Support Specialist Jobs
By St. Ambrose University At Davenport, IA, United States

The Information Technology Department at St Ambrose University is seeking a strongly motivated individual to provide user support of Ellucian applications including: Colleague, Portal and CRM based ...

Application Support Specialist Jobs
By Columbia University Medical Center At , New York, 10032 $75,000 - $85,000 a year

535659 Medical Center Biostatistics Full Time Opening on: May 2 2023 Grade 104 Add to favorites Favorited View favorites Job Type: Officer of Administration Bargaining Unit: ...

Application Support Specialist (Remote)
By Vaco At Tennessee, United States
ITSM (Incident/ Problem/ Change/ Request/ Configuration) Management
ITBM (Financial Management, PPM (Project Portfolio Management), Resource Management), APM
ITAM - IT Asset Management
ITOM - IT Operations Management
Should have good knowledge in business flow of the following modules:
Perform advanced customizations including Business Rules, UI Pages, UI Macros, UI Scripts, Script Includes, Client Scripts, workflows, custom tables, reports etc.
Application Support Specialist Jobs
By Akkodis At Columbus, OH, United States
Pay Rate: $42/hr. on W2 without Benefits
User Administration experience is helpful to support this role.
ServiceNow or any other ITSM tool experience
P&C Domain experience is required.
Ability to work remotely with a team without face-to-face contact.
Microsoft Teams and Office 365 suite
Application Support Specialist Jobs
By Trupanion At Seattle, WA, United States
Strong organizational and project management skills with experience maintaining multiple projects with contending priorities in a calm and efficient manner
2-3+ years of experience in technical support or equivalent skills and knowledge
Use superb communication skills to convey technical subject matter to a wide audience in an engaging and coherent manner.
Build and maintain a knowledge base with a goal of making users more efficient and self-sufficient over time
Experience in the use of ticketing systems for support purposes, such as Microsoft Dynamics, Freshworks products, or Jira
Inquisitive nature, desire to increase knowledge base, and willingness to research and find solutions to complex issues
Application Support Specialist Jobs
By LHH At Dallas, TX, United States
Strong organizational and time-management skills, with the ability to prioritize tasks effectively.
Conduct training sessions and workshops to enhance end-user knowledge and proficiency.
Bachelor's degree in computer science, information technology, or a related field (or equivalent work experience).
Proven experience in application support or a similar technical support role.
Strong knowledge of software applications, operating systems, and databases.
Excellent problem-solving skills and the ability to analyze and resolve complex technical issues.
It Application Support Specialist
By Citrin Cooperman, Carlsbad, CA office At United States
Interact with FMT’s ticketing system and FMT’s clients to properly assign, prioritize, troubleshoot, resolve, and update tickets and knowledge base articles.
Write knowledgebase articles, blogs, and other content to contribute to FMT’s marketing efforts.
Track and manage open cases to resolution within ticketing system.
Knowledge of enterprise applications (ERP, CRM, ITSM, PSA, etc), preferably SaaS: NetSuite, Salesforce, ZenDesk.
Experience in an end-user support environment preferred.
Strong attention to detail and written/verbal communication skills
Application Support Specialist Jobs
By CNA Search At United States
· Experienced navigating SQL Server Management Studio
· Excellent communication and interpersonal skills
· Knowledgeable with SQL syntax
· Troubleshoot and diagnose technical issues related to systems
· Perform routine system tasks
· Overseeing daily IT systems operating workflows
Application Support Specialist Jobs
By MATRIX Resources At Atlanta, GA, United States
Answer help desk calls and emails to resolve customer problems related to products and experiences.
Ensure the quick response or need for escalation to provide a positive Customer Experience aligned with the company's Core Values.
Maintain and update the customer product knowledge base and training tools/materials.
Excellent communication skills both written and verbal.
Product and/or application support experience
Experience effectively presenting and training customers
Application Support Specialist/ Technical Support Engineer
By CRG At Cary, NC, United States
Experience with HL7 interfacing protocol (preferably Corepoint or Rhapsody)
Document and navigate knowledge base to pull previously documented troubleshoots for similar matters
Experience working in a Help Desk Role providing level II support (or higher)
Experience working with Microsoft Server
Experience working in healthcare a plus!
Working with SQL (SQL query language/ SQL Server)
Application Support Specialist Jobs
By Cloudinity Inc At Columbus, Ohio Metropolitan Area, United States
• Author documentation to ensure effective transition of knowledge.
• Coordinate product design reviews to verify that design meets quality standards and functional/technical requirements.
• Strong written and verbal communication skills
• At least three (3) years supporting applications; preferably with some application scripting or programming experience
• Perform impact analyses on production fixes and enhancements to establish priorities.
• Work with vendors to hold them accountable for quality and timely deliverables.
Application Support Specialist Jobs
By JRD Systems At Michigan, United States
Excellent communication skills, prior customer service experience desired
Java C# knowledge and SQL development/scripting
Experience with Windows Package Application Admin
Experience in Agile/SAFe environments a plus
Responsible for supporting and troubleshooting Transportation team application suite
Respond to Tickets / JIRAs / Requests for Assistance

Are you looking for an exciting opportunity to use your technical skills to help customers? We are looking for a Technical Application Support Specialist to join our team and provide technical support to our customers. You will be responsible for troubleshooting customer issues, providing technical advice, and helping to ensure our customers have a positive experience. If you have a passion for technology and a commitment to customer service, this could be the perfect job for you!

Overview:

Technical – Application Support Specialists are responsible for providing technical support to users of computer applications. They troubleshoot and resolve software and hardware issues, install and configure applications, and provide training and support to users. They also work with developers to identify and resolve application issues.

How To Become an Technical – Application Support Specialist:

To become a Technical – Application Support Specialist, you will need to have a combination of technical and customer service skills. You should have a strong understanding of computer applications, software, and hardware, as well as excellent problem-solving and communication skills. You may also need to have a degree in computer science or a related field.

Technical – Application Support Specialist Skills:

• Technical expertise in computer applications, software, and hardware
• Excellent problem-solving and communication skills
• Ability to troubleshoot and resolve software and hardware issues
• Ability to install and configure applications
• Ability to provide training and support to users
• Ability to work with developers to identify and resolve application issues

What is Technical – Application Support Specialist Knowledge?

• Knowledge of computer applications, software, and hardware
• Knowledge of troubleshooting and resolving software and hardware issues
• Knowledge of installing and configuring applications
• Knowledge of providing training and support to users
• Knowledge of working with developers to identify and resolve application issues

What is Technical – Application Support Specialist Responsibilities?

• Troubleshoot and resolve software and hardware issues
• Install and configure applications
• Provide training and support to users
• Work with developers to identify and resolve application issues
• Monitor system performance and identify potential issues
• Respond to user inquiries and provide technical assistance

What is Technical – Application Support Specialist Experience?

• Previous experience in a technical support role
• Experience troubleshooting and resolving software and hardware issues
• Experience installing and configuring applications
• Experience providing training and support to users
• Experience working with developers to identify and resolve application issues

What is Technical – Application Support Specialist Qualifications?

• Bachelor’s degree in computer science or a related field
• Certification in computer applications, software, and hardware
• Knowledge of troubleshooting and resolving software and hardware issues
• Knowledge of installing and configuring applications
• Knowledge of providing training and support to users

Technical – Application Support Specialist Education:

• Bachelor’s degree in computer science or a related field
• Certification in computer applications, software, and hardware
• Training in troubleshooting and resolving software and hardware issues
• Training in installing and configuring applications
• Training in providing training and support to users

Tools to Help Technical – Application Support Specialist Work Better:

• Remote access software: Remote access software allows Technical – Application Support Specialists to access and troubleshoot user systems remotely.
• Monitoring software: Monitoring software allows Technical – Application Support Specialists to monitor system performance and identify potential issues.
• Help desk software: Help desk software allows Technical – Application Support Specialists to respond to user inquiries and provide technical assistance.

Good Tips to Help Technical – Application Support Specialist Do More Effectively:

• Stay up to date on the latest technologies and trends in the industry.
• Develop strong problem-solving skills to quickly identify and resolve issues.
• Develop strong communication skills to effectively communicate with users.
• Develop strong customer service skills to provide excellent customer service.
• Develop strong organizational skills to manage multiple tasks and prioritize effectively.

Common Technical – Application Support Specialist Interview Questions:

• What experience do you have in providing technical support?
• How do you troubleshoot and resolve software and hardware issues?
• How do you install and configure applications?
• How do you provide training and support to users?
• How do you work with developers to identify and resolve application issues?