Analyst Customer Supply Chain-Salty Snacks

Job Title: Analyst Customer Supply Chain-Salty Snacks

Job Location: Hershey, PA

The preference for this role is to be local in Hershey/Austin or able to relocate to Hershey/Austin but we are also open to remote for the right candidate.

Position Summary

Salty Snacks is looking for a motivated individual to join our team as a Customer Supply Chain Analyst. This individual would manage key supply chain activities to ensure flawless replenishment execution for their assigned customer. They would be responsible for aligning supply chain tactical and strategic imperatives, defining short-term and long-term supply chain vision, and implement strategies to achieve that vision.

Responsibilities

• Maximize selling opportunities: Use insights derived from retail data to drive retail in-stock and sales. Through detailed understanding of customer forecasts and distribution network configuration and practices, assist Sales and Category Strategy to promote proper volume allocation and timing of inventory.
• Work with multi-function internal and external teams to provide timely replenishment and planning actions and insights for promotions, seasons, and planogram changes. Specific activities include the communication of promotion items and quantities, creation and execution of seasonal push-pull strategies for everyday items and forecasting and management of new and deleted items.
• Track item/DC out of stock issues, work cross functionally to develop a solution, and communicate recovery timeline.
• Monitor PO fill rate violations, ASN and OTIF fines, and shortage/transportation violations. Identify opportunities for improvement and dispute invalid charges.
• Represent Salty on all relevant special projects and customer initiatives. Through customer interaction and regular benchmarking, develop and maintain a focus on customer’s strategic direction to educate and prepare internal constituents and actively participate in strategic programs when there is a demonstrated benefit to the total supply chain.
• Establish and monitor progress against key milestones in the life cycle of all promotion events, modular transitions, and item changes. Lead regular multi-function meetings, to identify potential problems, implement corrective actions, and update all affected parties to protect customer on-shelf commitments.
• Manage and develop scorecards for key customers to highlight metrics, shortfalls, and action items as needed to correct course. Lead the relationship with Key Customer Replenishment Managers, Sales Teams, and Buyers through regular weekly supply chain related discussion.
• Monitor fill rates, on-time delivery, inventory levels, service to retail partners and waste for assigned customers. Develop the tools and processes to deliver reliable results and drive corrective action. Formulate and execute special warehousing, transportation, and packaging initiatives as needed based on company directives.
• 10-35% travel required to attend in-person meetings.
• Reconcile demand/forecast alignment between Salty Supply Chain, Salty Sales, and assigned customer.
• Lead formal internal and external meetings and events to manage peer relationships and facilitate business planning.

Qualifications

• Ability to maintain focus on Salty goals and improvements.
• Strong analytical capabilities. Demonstrated ability to organize data from disparate sources to tell a cohesive story.
• Ability to present complex solution in an executive summary.
• Thorough grasp of key internal and customer forecasting, order generation, and order fulfillment processes.
• Proficient in all Microsoft Office applications.
• Ability to thrive in a fast-paced, rapidly evolving, and collaborative entrepreneurial environment.
• Ability to lead multi-functional project teams.
• Disposition to engage with customer at all levels of their organization (replenishment analyst to SVP).
• Demonstrated ability to perform role with minimal supervision, work in an ambiguous environment and be solutions orientated.
• Strong working knowledge in NETSUITE systems and tools.
• Ability to negotiate effectively with internal and customer partners at all levels. Able to integrate feedback and adjust plans accordingly.
• Strong project management capabilities.
• Exceptional oral and written communication skills
• Proficient understanding of fundamental business management and supply chain principles and concepts.
• Strong collaboration, communication, and relationship management skills.

Minimum Education And Experience Requirements

• Bachelor’s degree required.
• At least 1-3 years progressive experience in Supply Chain or related function.