Admissions Counselor - Anaheim Campuses

• Ask questions and listen to the needs of prospective students
• Review and evaluate completed applications to determine appropriateness of candidates and provide recommendations to the faculty and DOA
• Communicate with prospective students from the first point of contact through their first week of classes:
  • Ask questions and listen to the needs of prospective students
  • Accurately explain degree programs to guide prospective students to the appropriate program
  • Follow-up with inquiries and applicants to answer questions and ensure they are moving through the enrollment process in a timely fashion
  • Advise admitted students on the next steps in the process and help them prepare for classes
  • Utilize a customer relationship management (CRM) system to record detailed notes of interactions with inquiries and applicants
• Advise admitted students on the next steps in the process and help them prepare for classes
• Participate in on-campus admission events and off-campus recruiting events
• Utilize a customer relationship management (CRM) system to record detailed notes of interactions with inquiries and applicants
• Serve as the liaison to an academic department, which includes active involvement in the selection process, scheduling and coordinating interviews, and communicating admission decisions
• Follow-up with inquiries and applicants to answer questions and ensure they are moving through the enrollment process in a timely fashion
• Schedule and conduct campus consultations and telephone based consultations to engage with prospective students and give tours of the campus
• Perform other duties as assigned
• Accurately explain degree programs to guide prospective students to the appropriate program

• Proficiency with Microsoft Office
• Ability to travel and work some evenings and weekends
• Excellent time management, organizational and communication skills (strong writing, interpersonal, and persuasive skills)
• Must be able to represent TCSPP in a professional manner, follow policies and procedures strictly, and recruit and work within a diverse community

• 1 year of higher education admissions experience
• Proven recruitment, sales, and customer service skills combined with a strong work ethic and goal-oriented, self-motivated approach toward achieving consistent results
• Familiarity with Salesforce or other CRM software
• Bachelor’s degree preferred

This opportunity is budgeted at $$25.62 - $27.81 base compensation. Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement, click the link below.