Administrative Assistant - Va Beach

About Us

Driven by a deep commitment to service and great experience, Atlantic Coast Mortgage, LLC (ACM) is able to deliver better, faster and more efficient mortgage services. The greater Washington, D.C. metropolitan, Maryland, Virginia area and Delaware real estate markets are among the most competitive in the country. The team of loan officers at ACM are experts in navigating the challenging, heavily regulated process, securing our clients financing smoothly and successfully - and helping them purchase the home they desire. ACM offers competitive pay, excellent benefits and a relaxed yet professional work environment.

ACM promotes an Equal Employment Opportunity (EEO) workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, protected veteran status, or any other status protected by law. If you are disabled and need assistance in the application process, please contact the ACM Human Resources department.

Summary

The Social Media/Administrative Asst. will be responsible for any administrative tasks related to the Virginia Beach Branch and will assist the Branch Manager and her staff with their individual administrative duties and marketing initiatives. This position requires a high level of organization and strong communication skills, as well as the ability to complete assigned tasks on schedule in a fast-paced environment.

Job Responsibilities

• Open and close office each day
• Manage and maintain schedules, appointments, and travel accommodations
• Other duties as assigned
• Review and process invoices and prepare expense reports for signature
• Responsible for management of branch associations and sales involvement in each organization
• Make sure office space is tidy and professional each day (wipe down surfaces, water plants, etc)
• Social Media support for branch awareness across all platforms
• HRRA, TBA, TMBA, Inside Business
• Prepare and edit correspondence, communications, and other documents
• Assist production employees with any marketing initiatives
• Answer and manage incoming calls
• Coordinate and implement client closing gifts and pop-by invites for sales teams
• Receive and interact with incoming clients
• Order, manage and organize supplies and replenishment of supplies
• Collaborate with internal staff at all levels
• Support marketing events for sales teams by attending and helping set up and coordinate events
• Arrange and coordinate meetings and events
• File and retrieve documents and reference materials
• Monitor, screen, respond to, and distribute incoming communications
• Facilities management
• Manage copiers, mail machines and other office tech to endure proper functionality

Qualifications

• Ability to work independently, exercise good judgment, demonstrate initiative, meet deadlines, and maintain poise under challenging circumstances
• Ability to work with a high degree of accuracy regardless of work environment or circumstances
• Bachelor’s degree required
• Strong multi-tasking, self-management, and self-motivating skills
• Excellent interpersonal and communication (both verbal and written) skills
• Demonstrates predictable and regular attendance
• Ability to see the “big picture” of the business and provide the necessary support to ensure objectives are met
• Administrative experience
• Must possess maturity and professionalism in handling confidential or sensitive information
• Computer proficiency in Microsoft Office: Word, Excel, Power Point and Outlook
• Proficient with technology including mobile devices and social media

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