Accounting Clerk Jobs

Cove Haven Resorts is looking for a friendly Accounting Clerk to join their team, based out of the Paradise Stream Resort in Mount Pocono, PA! The ideal candidate will possess the following:

• Good communication skills
• Ability to effectively deal with guest and employee concerns in a friendly and positive manner, by listening to the nature of the concern, demonstrating empathy with the customer and provide positive and proactive solutions
• General knowledge of accounting operations and aptitude for figures

Principal Responsibilities:

Resolves guest billing disputes and guest requests on a timely basis.

Essential Functions:

• Researches and responds to charge inquiries on a timely basis.
• Researches and resolves disputes, prepares journal entries, and contacts guests by phone or fax on a timely basis.
• Sends copies of guest folios on a timely basis via fax or mail.
• Answers customer service calls and completes phone request forms.