Account Supervisor, Health Jobs

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Account Supervisor, Health

We are looking for an Account Supervisor to join our healthcare team, which works with leaders across industry verticals including pharmaceuticals, device, diagnostics, providers, payors, tech and nonprofits. In this role you will act as the dedicated day-to-day lead across several strategic public affairs and communications’ accounts in the vaccines, cardiology, diabetes, and infectious disease space as well as traditional pharmaceutical product marketing communications and hospital system/healthcare provider services/communications’ support. Key to this position will be a passion to learn about how public affairs and communications programs help clients develop new markets. Work will include building relationships with patient and other nonprofit groups, creating advocacy and awareness programs for nonprofits that meet partnership requirements for funders, and a passion to learn about the role policy and reimbursement plays in our clients’ success.

Working in collaboration with account team members, you will be implementing strategic omnichannel communications programs that move the needle for clients. If you have a passion for healthcare and a desire to create programs that will impact patient lives, this position is for you. An Account Supervisor demonstrates a commitment to help mentor junior team members to learn new skillsets that will foster a stronger ensemble team effort on all accounts.

This is a hybrid role that requires in office work. Candidates must be within commuting distance of our New York City, Washington D.C., Boston, Chicago or Minneapolis offices.

WHAT YOU'LL BE DOING:

• Effectively managing several employees at the intern, AAE or AE levels; delegating assignments and being responsive to issues/concerns/workload of employees supervised while producing high quality work
• Understanding the monthly pro forma billing process and liaising with accounting to ensure timely completion
• Actively participating in and contributing to new business efforts
• Traveling as needed for client meetings and/or media/special events
• Developing communications programs, budgets, timelines, media matrices for accounts
• Participating and leading brainstorming meetings and research in helping to develop client marketing programs
• Manage-up: Making sure your supervisors are doing their part so that your needs are being met and you are being supported in delivering upon your obligations to clients, colleagues, the media, business partners, etc.
• Working with patient groups/other nonprofits on awareness-education programs funded by industry
• Demonstrating a good understanding of how the print/broadcast/online media works and how to successfully pitch stories
• Managing and directing outside vendors, where appropriate
• Working with our media relations team and specialists to establish and building strong relationships with key trade and consumer media who are important to clients
• Understanding new digital and social media and how to effectively use it to achieve client objectives in a regulated environment
• Other duties and responsibilities as assigned
• Joining a marketing/communications professional organization and/or a client industry trade organization and attending functions staged by these groups for the purpose of professional skills/knowledge development, company promotion and new business prospecting for Padilla
• Teaching/mentoring other colleagues about the craft of communications and about the clients’ business/industry
• Implementing all major client initiatives, including development and execution of digital and social media campaigns, public relations programs, budgets, timelines, media matrices for accounts

WHAT WE'RE LOOKING FOR:

• Experience working with pharmaceutical clients and/or non-profit organizations a plus.
• Ability to travel as needed
• Demonstrated desire for continuous learning
• Three or more years’ experience working in a public relations agency
• Bachelor’s degree or equivalent industry experience
• Good time management skills
• Three or more years of progressive professional experience in healthcare communications.
• Strong verbal and written communications skills
• One or more years of supervisory experience

BENEFITS

• Annual summer and holiday outings & celebrations
• EAP that offers 24/7 access to Licensed Professional Counselors
• Competitive compensation, cost of living increases & bonuses
• Flexible spending accounts (healthcare, dependent, commuter)
• Annual paid recharge shutdown the last week of the year
• Paid parental leave for birth and adoption
• Disability and life insurance
• 401k contribution that starts and vests 100% on day one
• Comprehensive healthcare, dental & vision coverage
• Extremely flexible and hybrid work environment
• Frequent opportunities for career advancement
• Tuition reimbursement for ongoing education costs
• Donation matching & PTO to volunteer in your community
• Summer Fridays (1pm close on Fridays between Memorial and Labor Day)
• Technology stipend to set up your home office with the tech you need
• Monthly cell phone stipend
• Inclusive, flexible and supportive work environment
• Generous PTO package & paid holidays

If your salary requirements fall outside the base salary range given, we still encourage you to apply.

About Padilla

Padilla is an independently operated, globally resourced public relations and communication company with offices across the United States. The agency builds, grows and protects brands and reputations worldwide by creating purposeful connections with the people who matter most through public relations, advertising, digital and social marketing, investor relations and brand strategy. Padilla includes the brand consultancy of Joe Smith, the food and nutrition experts at FoodMinds, and the research authorities at SMS Research Advisors. Clients include 3M, Avocados from Mexico, Blue Cross and Blue Shield of Minnesota, Cargill Animal Nutrition, Dole Food Company, Mayo Clinic, Prosciutto di Parma, Rockwell Automation, Sanofi Pasteur, U.S. Highbush Blueberry Council and Welch’s. Padilla is an AVENIR GLOBAL company and is a founding member of the Worldcom Public Relations Group, a partnership of 132 independently owned partner offices in 115 cities on six continents. Connect with purpose at PadillaCo.com.