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Account Supervisor, Client Leadership
Company | Dentsu Creative |
Address | Chicago, IL, United States |
Employment type | FULL_TIME |
Salary | |
Category | Advertising Services |
Expires | 2023-07-21 |
Posted at | 11 months ago |
Company Description
- Comfortable with supporting and/or leading projects from beginning to end.
- Assumes responsibility for most day-to-day client contact and cross-functional team operations.
- Oversees cross-department involvement and knows when to leverage necessary resources.
- Support both internal and clients through strategic development, leading brief and schedule development, creative ideation, and production.
- Owning all internal and client status in partnership with AE and AAE
- Manage and provide strategic direction to the AE and AAE on a variety of projects from client input to delivery, coaching the team on how to manage the client relationships, problem solve and support the work.
- Assists team leads in all facets necessary.
- Develops & presents recommendations & POVs that drive innovation for the business.
- Leads majority of client communications, sets expectations, and manages quality of deliverables to deadline.
- Oversees client budget management, opening jobs, the billing process and contributes to forecasting.
- Anticipate project and/or client needs to always be one step ahead of what needs to be accomplished – always lead with a solution-oriented mindset to be true partners to our clients.
- Lead and supporting 8-10 projects at any time.
- Acts as gatekeeper in identifying red flags and recommending proactive solutions to mitigate risk.
- Motivates cross-functional teamwork towards elevating the bar and delivering business-based marketing with flawless execution and exceptional client satisfaction.
- Demonstrates strong presentation skills.
- Establishes the tone & culture of the team.
- Leads by example.
- Conduct themselves with character & integrity.
- Persuasive storyteller who can work with/present to any client.
- 5+ years of experience
- Follows the tenants of Trusted Advisor to the clients.
- Responsible for getting the best work/creative out of the team and selling it to the client.
- Experience in 360 campaigns including social, email, digital, direct mail, videos and print
- Anticipates & proactively addresses challenges/issues.
- Comfortable managing/prioritizing multiple projects and streamlines at the same time.
- Acts judiciously when making decisions for the client, the team & direct reports.
- Bachelor’s degree or equivalent experience
- 401(k) with employer match
- Flexible time-off
- 16 weeks paid parental leave
- Great compensation package
- Comprehensive healthcare plans
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