Account Manager- Tennessee, Georgia, Alabama, Mississippi

Company Overview:

Radiac Abrasives, a leading manufacturer of conventional bonded and superabrasive grinding wheels is looking for an Account Manager to cover Tennessee, Georgia, Alabama and Mississippi. This position will work from a home office when not travelling. For more than 100 years, Radiac has delivered industry leading technology and quality products and service to the metal finishing industry. Radiac is a TYROLIT Company that is owned by the Swarovski Group which is headquartered in Schwaz, Austria.

The Account Manager is a passionate customer advocate. A commercial athlete able to assess, evaluate, develop and execute customer facing strategies that will drive long lasting value to the customer, and reward Radiac with incremental revenue growth and accretive margins.

This Position will:

• Create focus, resource allocation, investment and return for accounts. Build and articulate ‘roadmaps’ for target accounts that identify initiatives, relationships, products, and applications that when applied on an integrated basis will deliver success to both the customer and Radiac.
• Develop and convert competitive products through strategic business planning initiatives and effectively utilize project management, application engineers and other personnel to execute.
• Astute to the law of diminishing returns,and be prepared to champion when customer prospects are reduced by events, circumstances or culture - and will not be afraid to ‘move on’.
• Proactively seek opportunities that positions Radiac to deliver unique value and to differentiate Radiac in the mind of the customer as being different, special, better than the competition.
• Plan and present reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
• Understand the balance and necessity of corporate, global and local relationships and work to ensure Radiac has the best set of connections to execute on their account plan.
• Coordinate test activity with identified trial targets (assist ordering, planning, testing, and data results) in conjunction with Application Engineering.
• Strong commercial skills complemented by their sensitivity to the internal organization - the need to communicate, share and build understanding of account strategies such as to harness the collective capability of the organization behind their plans.
• Have the ability to look over the entire relationship - forecasts, orders, deliveries, logistics, product development etc - and muster resources to deliver above and beyond a customer’s expectations to ensure success.
• Maintain a firm sensitivity to commercial economics, business realities and be a firm defender of the P&L. Have the ability to define success, for both the customer and Radiac.
• Perceptive to customer’s problems and quick to find resolutions.

To be qualified you must possess:

• Minimum of 5 years’ experience in sales, management, key account management, or relevant experience
• Bachelor’s degree in marketing, business administration, sales, or equivalent experience
• Self-motivated; achieves goals with minimal supervision and guidance
• Proven results of delivering customer solutions and meeting sales goals
• Well organized, capable of managing multiple tasks and a diverse set of objectives
• Able to analyze data and sales statistics and translate results into better solutions
• Ability to travel approx. 60% of the time
• Knowledge of the metal finishing or grinding process is a plus
• Strong negotiation skills, with ability follow-through on customer contracts
• Strong computer literacy and experience with CRM software and the Microsoft Office Suite, with emphasis on Excel skills.
• Excellent interpersonal relationship skills

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