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Account Manager, Smb Jobs
Company | Ramp |
Address | Utica-Rome Area, United States |
Employment type | FULL_TIME |
Salary | |
Category | Financial Services |
Expires | 2023-08-12 |
Posted at | 9 months ago |
About Ramp
- Drive spend across your book of business by owning retention, expansions, and overall growth across a variety of customers
- Lead Quarterly Business Reviews within your portfolio to identify opportunities for growth and collaborate with clients on strategy and upcoming product releases
- Execute successful launches of the Ramp platform across top-tier accounts in partnership with our Account Executive and Customer Success teams
- Build and nurture strong relationships across a book of SMB customers to understand their goals and deepen usage of the Ramp platform
- Collaborate with product, support, and marketing teams to provide informed recommendations into Ramp’s product roadmap & customer communication strategy that enhance the customer experience and drive efficiencies throughout the account lifecycle
- Minimum 2 years of account management experience in a B2B organization
- Ability to anticipate customers’ needs to identify growth opportunities across various types of accounts
- High adaptability and understanding of change within the evolution of a startup
- Organizational, project management, and time management skills
- Familiarity with basic sales tools and common metrics
- Excellent verbal and written communication skills, as well as interpersonal skills
- Experience at a high-growth startup
- Expertise in using Salesforce, Outreach, or other productivity tools
- Bachelor’s degree from an accredited university
- Experience with financial services sales
- The annual salary/OTE range for the target level for this role is $153,000-$180,000 + target equity + benefits (including medical, dental, vision, and 401(k)
- Fertility HRA (up to $5,000 per year)
- WFH stipend to support your home office needs
- One Medical annual membership
- Parental Leave
- Partially covered for your dependents
- Unlimited PTO
- Pet insurance
- 401k (including employer match)
- 100% medical, dental & vision insurance coverage for you
- Wellness stipend
- Please note only 401k contributions made while employed by Ramp are eligible for an employer match
- Relocation support
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