Account Manager Jobs

We’re Supacolor. We make the world’s best heat transfer, but that’s not all. We make it Supafast and Supaeasy to print garments like a pro. Supacolor exists for one reason: to help you make it.

Reports to: Director of Sales

Location: Onsite in Hawthorne, CA
Employment: Full time, permanent
The role
The Account Manager role is responsible for bringing the ‘Supa” element to our grow and nuture our key customers ensuring they have everything they need to remain loyal engaged customers that are Supacolor fanatics. The key success measures in this role are customer retention and growth
We Value
Supafast We work with Pace. We start the day off right giving our all each day. We work with a sense of urgency. We work with the right rhythm the business demands. We adapt our style where necessary. We stay ahead of the rush.
Supaeasy We work with composure. We keep calm under pressure, stay focused, committed and communicate well to drive results. Nothing is too much trouble; we keep things seamless, and this is felt internally and externally.
Supacolor We work with Pride. We ensure that we are the best we can be, we take pride in everything we do. We care about the customer, our work, and our colleagues. We take ownership and are accountable. We don’t settle for good; we aim for great. We work as a team supporting each other, sharing responsibility, collaborating to the success of Supacolor. We are Supacolor.
You will be responsible for
Proactive Account Management
Building and maintaining long-lasting client relationships
Being ‘Supa’ awesome for our customers and delighting them every time
Serve as the lead point of contact for all customer account management matters
Timely and successful delivery of our solutions according to customer needs and objectives
Negotiating pricing and close agreements to maximize profits
Provide professional after-sales support to maximize customer loyalty