Account Coordinator (Medical Billing Experience Preferred)

Our purpose is to bring the joy of parenthood through innovative science, but it’s difficult to summarize Ovation® Fertility in just one sentence. Yes, we’re a nationwide network of IVF and genetics laboratories that have been using collaborative medicine to make parenthood possible since 2016. We’re also a renowned provider of Fertility Storage Solutions, donor eggs, genetic testing and gestational surrogacy services. However, that’s not all. Ovation Fertility is also a great place to work and grow.
We’re in the business of creating families. Every day, we help patients overcome the complex causes of infertility to have the families they have always dreamed of. We’ve also created a different type of family: a workplace family. Together, our team members work hard to help patients become parents while helping each other grow to reach their full potential.
The Patient Service Coordinator is responsible for billing, support, and ownership inquiries. This position assists with daily operations for the entire Ovation Network. In addition, this position must execute the policies for dispositions and ownership transfers. This position will also help with clerical needs for the Henderson location. The schedule is Monday - Friday 7:30 am - 4:30 pm.
How You'll Contribute:

• Assist with insurance claims for storage billing (as required)
• Perform all other duties as assigned
• Manage account activations and closures for assigned locations on a daily basis
• Respond to patient inquires into the general support line via phone or email
• Assist patients and colleagues within the clinic/laboratory with account questions regarding cryostorage and billing
• Support disposition process to help clinical side with timely disposition

What You'll Bring to Numerator
What You'll Bring:

• Experience with medical services operations preferred
• Microsoft Office Suite experience
• Two years of customer service; medical/lab setting preferred
• High School Diploma
• Sales Force and/or Ring Central a plus

What We Offer:

• Medical, dental, vision and 401(k) matching
• PTO
• Parental Leave
• Ability to make an impact in the communities we serve
• Tuition reimbursement
• Life and disability insurance
• Fertility Benefits
• Research opportunities
• Competitive pay + bonus
• Comprehensive training

How To Get Started:
To have your resume reviewed by someone on our Talent Acquisition team, click on the “Apply” button. Or if you happen to know of someone who might be interested in this position, please feel free to share the job description by clicking on an option under “Share This Job” at the top of the screen.
To learn more about our company and culture please visit our website.