24/7 Restaurant Expo/Runner $16 - $18 + Tips

Overview

Job Title: 24/7 Restaurant Expo/Runner

Salary/Shift: $16 + Tips: Days/Swings - $18 + Tips: Nights/Grave

Status: Full Time and Part Time

There are many great advantages to work in our restaurants:

• Advancement opportunities
• Non-smoking environment
• Working in and around the various restaurants and the casino floor
• Free Hot Meal per shift
• Work with Elevated ingredients
• Subsidized transportation

Responsibilities

• Verifies food orders
• Ensure food is prepared and served in a timely manner
• Delivers food as required
• Knowledge of techniques for preparing and producing food for consumption including storage and handling techniques
• Prepare trays for food servers with the correct plates to ensure delivery efficiency
• Decrease expense through proper handling of product
• Time management skills
• Serve Safe Certification an asset
• Ensure set up to the expedition area at the beginning of every shift
• Communicates with Management and servers in regards to menu changes throughout service
• Previous experience in a food environment in either front or back of the house
• Organize the food as per orders to ensure quality and accuracy
• Monitor and maintain cleanliness, sanitation and organization of assigned service area
• Performs other duties as assigned
• Ability to access the needs of others and actions required for high performance order processing
• Complete side duties as required including polishing silverware, line set-up and filling condiments
• Increase revenue through suggestive up-sell
• Notifies servers of food pick up
• WHMDS training an asset

Qualifications

• Knowledge of the Principles and Processes for providing excellent guest service
• Provide information and explain Players’ Club benefits, property amenities and marketing promotions as well as local attractions/activities to respond to guest inquiries accurately
• Knowledge and skills to explain product and make suggestions for improvement
• Observe and obtain information needed to enhance the overall quality of service from relevant sources
• Ability to comply with policy and procedure
• Food and beverage product knowledge
• Decrease operational cost by reducing waste and working smart
• Ensures the guests order is accurate and the quality is consistent
• Ability to take action frequently, collaborate with Team members and develop new ideas
• Expected to come to work on time, ready to work
• Assess the value and importance of products and guests needs to maintain high standards of quality
• Learn and focus on the Eight Simple Principles for a Great Guest Experience and the MBH Chop House Fourteen Service Cycle and Key moments
• Expected to follow the MBH Appearance Standards
• Ability to attract new guests and retains guests in a regular basis
• Promote Teamwork and motivate high performance from Team Members
• Consistently demonstrate the proper sequence of service
• Handle guest issues by using the LAST Principle
• Ensures the guest have a positive experience

Not only does Monarch offer a luxury experience for guests we offer luxury benefits to our Team Members as well!

Full Time Team Members (30+ hours) will enjoy the following benefits and perks:

• Relocation Reimbursement
• 6 Observed Holidays and Holiday Pay
• Paid Time Off
• Health Benefit Insurance Package after 90 days includes: medical, dental, vision, life insurance, short term disability, 401k with company match

Part Time and Full Time Team Members (TMs) will enjoy the following benefits and perks:

• 1 Free Hot Meal per shift and Unlimited Coffee, Tea, Soft Drinks
• Free Covered Parking
• Career Development and Advancement Programs
• Team Member Hotel, Retail and Spa Discounts
• Wardrobe/Uniforms and Dry Cleaning Provided Free of Charge for most positions
• Up to 48 hours of Sick Pay for Team Members Under 30 hrs per Week
• 80% Subsidized Bus Transportation Options
• Team Member Anniversary Recognition (earn resort credit, vacation trips and more!)
• Education/Tuition/Certification Reimbursement (up to $6,000 per calendar year)

Save your gas and mileage on your car! Check out these convenient casino bus routes at www.casinoshuttle.com. As a Team Member of Monarch, we subsidize your bus transportation up to 80%!

An Equal Opportunity Employer: Monarch Casino Resort Spa does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.