2024 - Focused Analytics Solutions Team - Full-Time Associate - Analytics Solutions

JOB DESCRIPTION

The Chase Consumer & Community Bank Data & Analytics (“CCB D&A”) Team is the engine that powers Chase with insights to create competitive advantages for the business, inspire customer-centric innovation, and solve challenging business questions. The team encompasses a variety of disciplines from data governance and data strategy / partnerships to reporting, business intelligence, data science, and machine learning; and we collaborate closely with our technology, product, and design partners to deliver practical and impactful solutions. The scale and breadth of our work crosses CCB businesses and functions, including Consumer Banking, Home Lending, Card Services, Business Banking, Auto Finance, Digital, and Marketing.

CCB D&A is a collaborative, supportive, and dynamic team. You will bring your diverse perspectives to help us deliver innovative and actionable insights, products, and solutions for our business and clients. We provide the training, mentoring, and guidance to enable success and offer significant learning and mobility opportunities to support career development and growth.

Within the broader CCB D&A team, the Focused Analytics Solutions Team (“FAST”) is a centralized team that develops and executes actionable data science and analytical solutions in a consulting-style environment, while placing a premium on creative, practical problem solving and superior client interaction. An equally important part of the FAST mission is to facilitate classroom and apprenticeship style training and development for the next generation of data and analytics talent. The team works on a large range of strategic, highly visible projects with internal clients such as CCB Strategy, Corporate Development, and AML / KYC as well as analytics teams aligned to Consumer Banking, Home Lending, Card Services, Business Banking, Auto Finance, Digital, and Marketing. We develop data-centric solutions that move the bottom line for the firm, and this role is a unique opportunity to have meaningful impact on a large scale at a leading financial services firm.

FAST has two primary tracks - Data Science and Analytics Solutions, and all of our projects are staffed with practitioners from both of these tracks. Data Science team members are our hands-on-keyboard experts in data science, responsible for evaluating, coding, and delivering actionable analytical insights and recommendations. Analytics Solutions team members play a complementary role designing, managing, and incorporating analytical outputs to deliver end-to-end business solutions.

Short

FAST Analytics Solutions Associates will join the team on a rotational program in a consulting-style environment, partnering with lines of business across Chase to support the management and implementation of end-to-end analytics solutions to the organization’s most pressing and complex questions. FAST Associates will spend approximately 22 months gaining cross-line of business exposure, while collaborating on projects that can run from a few weeks to a few months in duration.

Your time on FAST will begin with an induction month training curriculum aimed at providing you and your new colleagues with the foundational tools and support system required to transition to project work. Your development journey will continue throughout the program, with opportunities to expand your skillset through project work, mentorship, and structured training sessions. .

As you approach graduation from the program, you will work with our team to define the next step in your career – whether that is a role within the broader CCB Data & Analytics organization, or staying on FAST as an experienced member mentoring future classes while continuing to lead projects across the organization.

As an Analytics Solutions Associate you will make a meaningful impact by:

• Engaging clients to assess the feasibility, and value of a given product / solution (e.g., usefulness, alignment to business outcomes
• Effectively communicating proposed solutions, roadmaps and status updates to all stakeholders, verbally and in written format
• Developing a mix of consulting (problem solving, client interaction), project management (leading the development and rollout of data/analytics-driven products) and user-centered design (customer-first mindset, ideating, prioritizing solutions) skills
• Partnering with senior leaders to develop strategic roadmaps for business lines and analytics organizations within Chase
• Helping FAST and our internal clients develop actionable data-driven insights, solutions, products, and services that drive business decisions and enhance customer / employee experience at scale
• Participating in the planning and execution of these solutions and strategies, as part of a project team with Data Scientists (i.e., the technical analysts) and experienced project leads
• Ensuring the alignment of analytical solutions to business outcomes and leveraging resources from supporting groups as necessary

Chase’s FAST program is an opportunity to take your career to the next level through hands-on data analytics, project management, professional networking and mentorship. Program participants will be placed in the following locations, based on candidate interest and business need:

• Columbus, Ohio
• Wilmington, Delaware
• New York, New York
• Chicago, Illinois
• Plano, Texas

About you

We're looking for highly motivated team players with a passion for data and the initiative and insight to develop innovative analytical solutions.

Key Qualifications:

• Authorization to work permanently in the U.S.
• Attend college or university in the U.S.
• Enrolled in an MBA or Master’s degree program, with an expected graduation between December 2023 and August 2024

Desirable Skills:

• Familiarity with innovation and design thinking (e.g., user interviews, ideation, prototyping) or product management principles
• Undergraduate degree in a quantitative discipline such as Statistics, Economics, Applied Math, Operations Research, Data Science, Machine Learning, Computer Science, etc. preferred
• Basic awareness of data analytics and/or visualization techniques (e.g. SQL, Python, Tableau), as well as big data technologies (e.g. Hadoop, Cassandra, AWS)
• Basic knowledge of SQL is a plus
• Exceptional communication (written and verbal) and presentation skills – an ability to communicate effectively with diverse audiences across business and technology partners, including senior leadership
• Ability to work effectively in cross-functional teams
• Consulting orientation with ability to influence business partners
• Experience managing projects and using project management tools; strong time management skills, with the ability to multi-task and keep multiple projects on track
• Self-starter with out-of-the box problem-solving skills

Join us

At JPMorgan Chase, we’re creating positive change for the diverse communities we serve. We do this by championing your innovative ideas through a supportive culture that helps you every step of the way as you build your career. If you’re passionate, curious and ready to make an impact, we’re looking for you.

What’s next?

We will review applications as they are received and extend offers on a rolling basis. We strongly encourage that you apply early since programs will close as positions are filled.

Visit jpmorganchase.com/careers for upcoming events, career advice, our locations and more.

©2023 JPMorgan Chase & Co. JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran

ABOUT US

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.