Workplace Experience Associate Jobs

User Experience (UX) for designing digital layouts, building, creating, and designing websites and landing page, visuals with Illustrator, HTML Design

Provide back up when the Workplace Experience Supervisor is offsite in all aspects of building, emergency and service operation

You will oversee workspace preparation, partnering with IT for new employees and removals for departing employees

You will create and install all studio name plates and studio signage

You will be the main contact for multiple vendor contracts

Sources vendors for events and facilities services

Partner on event planning and executing meaningful experiences that are fun and engaging

You have previous experience as an Administrative or Executive Assistant

Greet our team and visitors at the front desk and helping with any related logistics (security protocols, etc.)

Assist with personal related matters to the President

Assist President with calendar / scheduling meetings and personal appointments

Provide reliable administration support to executive leadership team as needed

Follow all activity policies and procedures, including all HSE related requirements at all times.

Complete at a satisfactory level all required and assigned HSE training.

Participate in all HSE related programs & activities as required, including incident investigations, interviews, auditing, and assessment, etc.

Report any condition which you feel could result in an accident or injury and / or stop work if required.

Reviews various Experience Services reports. Meets with client management team and appropriate departments to discuss and resolve discrepancies.

Minimum of 6+ years of related roles preferred. (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service)

Prior supervisory & customer service experience is highly preferred.

Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.

Apply a high level of attention to detail as well as strong verbal and written skills.

Delivers the Service Business Continuity plan on a semi-annual basis and conducts testing as needed.

A minimum of 1 year of front desk, concierge, customer service or other hospitality experience is preferred.

Comfortable meeting and engaging with new people with a warm demeanor, being able to assess circumstances, empathize and offer help.

Apply a high level of attention to detail as well as strong verbal and written skills.

Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.

Greets employees and announces clients and visitors. Issues visitor passes and validates parking. Receives and transfers incoming calls to appropriate parties.

Maintains awareness of the workspace. Submits janitorial and maintenance work orders as needed and/or connect with appropriate partners to address issues.

A minimum of 1 year of front desk, concierge, customer service or other hospitality experience is preferred.

Comfortable meeting and engaging with new people with a warm demeanor, being able to assess circumstances, empathize and offer help.

Apply a high level of attention to detail as well as strong verbal and written skills.

Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.

Greets employees and announces clients and visitors. Issues visitor passes and validates parking. Receives and transfers incoming calls to appropriate parties.

Maintains awareness of the workspace. Submits janitorial and maintenance work orders as needed and/or connects with appropriate partners to address issues.

A minimum of 1 year of front desk, concierge, customer service or other hospitality experience is preferred.

Comfortable meeting and engaging with new people with a warm demeanor, being able to assess circumstances, empathize and offer help.

Apply a high level of attention to detail as well as strong verbal and written skills.

Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.

Greets employees and announces clients and visitors. Issues visitor passes and validates parking. Receives and transfers incoming calls to appropriate parties.

Maintains awareness of the workspace. Submits janitorial and maintenance work orders as needed and/or connect with appropriate partners to address issues.

A minimum of 1 year of front desk, concierge, customer service or other hospitality experience is preferred.

Comfortable meeting and engaging with new people with a warm demeanor, being able to assess circumstances, empathize and offer help.

Apply a high level of attention to detail as well as strong verbal and written skills.

Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.

Greets employees and announces clients and visitors. Issues visitor passes and validates parking. Receives and transfers incoming calls to appropriate parties.

Maintains awareness of the workspace. Submits janitorial and maintenance work orders as needed and/or connect with appropriate partners to address issues.

A minimum of 1 year of front desk, concierge, customer service or other hospitality experience is preferred.

Comfortable meeting and engaging with new people with a warm demeanor, being able to assess circumstances, empathize and offer help.

Apply a high level of attention to detail as well as strong verbal and written skills.

Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.

Greets employees and announces clients and visitors. Issues visitor passes and validates parking. Receives and transfers incoming calls to appropriate parties.

Maintains awareness of the workspace. Submits janitorial and maintenance work orders as needed and/or connect with appropriate partners to address issues.

Reviews various Experience Services reports. Meets with client management team and appropriate departments to discuss and resolve discrepancies.

Minimum of 6+ years of related roles preferred. (e.g. Front Desk, Concierge, Hospitality, Room Management, or Customer Service)

Prior supervisory & customer service experience is highly preferred.

Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.

Apply a high level of attention to detail as well as strong verbal and written skills.

Delivers the Service Business Continuity plan on a semi-annual basis and conducts testing as needed.

Facilities or office management experience in a fast-paced, high growth environment

Be the point of contact for all vendors providing site services (building management, cleaning staff, building engineers, food/ beverage)

Experience supporting both office-based and remote teammates

Manage all office ordering and stocking (catering, snacks, office supplies) and create an organized storage system

Answer questions and manage employee and guest requests

Proactively identify areas to improve the overall employee experience and support special projects as needed

Coordinate with building management (input work orders, access requests, vendor registration, dog registration, etc.)

Work with the Sr. Workplace Associates and/or Manager to ensure all office supplies are ordered and stocked at all times.

Manage local Workplace Jira ticketing system, promptly answer tickets and escalate as needed.

2+ years of administrative/office experience, ideally in a high-growth environment

Experience with setting up new office is a plus

Worried about not having any freight forwarding experience?

Demonstrated experience managing vendor engagements and the ability to evaluate performance based on SOW requirements

Corporate events and employee experience

The equivalent of ten or more years leading global teams and programs, with proved experience developing and empowering people

Demonstrated experience in managing high-priority projects with multiple stakeholders at all levels of the business

Demonstrated experience at playing a material role growing a business; specifically, enabling company objectives and shareholder expectations

Employee food and beverage program

Ensure all clients requirements are met within the Guest Relations functions with a high level of professionalism

A minimum of 1 year of receptionist, front desk, concierge, or other hospitality experience is preferred.

Apply a high level of attention to detail as well as strong verbal and written skills.

Comfortable meeting and engaging with new people with a warm demeanor, being able to assess circumstances, empathize and offer help.

Handle daily phone queries, central reservation inbox queries and bookings (AV, meeting rooms and catering requests)

Welcomes tenants/employees and announces clients, applicants, and visitors. Maintains neat appearance of reception/lobby area, conference rooms café and other common areas.

Excellent knowledge of facilities and project management with demonstrated experience running multi-site office operations.

Excellent written and verbal communication skills, with experience in developing and managing communications and change management within projects

Strong people management skills, with the ability to mentor and build talent within an organization

Financial management skills, including budgeting, forecasting, expense control, and financial analysis to enable data-driven recommendations

Emergency and disaster planning and management skills

Experience, Skills, Qualifications: You will have

Manages Food & beverage program

Manages indoor and exterior horticulture program

Assigns seating and manages space use

Provides an excellent customer service experience

2+ years experience in HR, hospitality, or events industry

Solid Microsoft Office skills (Excel and PowerPoint in particular)

Demonstrated experience managing vendor engagements and the ability to evaluate performance based on SOW requirements

Corporate events and employee experience

The equivalent of ten or more years leading global teams and programs, with proved experience developing and empowering people

Demonstrated experience in managing high-priority projects with multiple stakeholders at all levels of the business

Demonstrated experience at playing a material role growing a business; specifically, enabling company objectives and shareholder expectations

Employee food and beverage program

Demonstrated experience managing vendor engagements and the ability to evaluate performance based on SOW requirements

Corporate events and employee experience

The equivalent of ten or more years leading global teams and programs, with proved experience developing and empowering people

Demonstrated experience in managing high-priority projects with multiple stakeholders at all levels of the business

Demonstrated experience at playing a material role growing a business; specifically, enabling company objectives and shareholder expectations

Employee food and beverage program

Substantial knowledge of progressive HRBP leadership experience and employment laws and regulation

Experience building successful people programs and initiatives, consensus, and comfortable having both strategic and tactical responsibilities

Develop an innovative and inclusive employee experience strategy for a scaling organization, enabling a thoughtful practice to meet department needs

New York City: $ $210,000-$220,000

Provide both strategic and functional expertise, thought leadership and coaching as an active member of the People Leadership Team

Demonstrated success in furthering company DEIB strategy and implementing initiatives that have resulted in measurable impact on employee engagement & retention

Responsible for assisting Workplace Experience Manager with catering and pantry vendor management including restocking of items in pantry

Supports/owns event planning and management

Experience with office space planning, moves, build-outs and decommissioning of spaces

Experience with event setup or coordination

Experience with service ticketing systems (e..g JIRA, ServiceNow) and international shipping

Working knowledge of standard computer applications including G-Suite & Slack