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Service Desk Representative – Tier 1 Jobs

It Service Desk - Tier 1
By Horizontal Talent At Denver, CO, United States
Requirements (education, Experience, Certifications, And Other Skills)
Basic Knowledge Of ChromeOS And MacOS (Preferred, Not Required)
Experience With Single Sign-On Systems (Preferred, Not Required)
Service Desk Technician -Tier 1
By Advance At , Cockeysville, 21030, Md
Experience with remote tools such as Microsoft 365
Work and communicate effectively with all levels of Managed IT department.
Build experience to further growth opportunities within Advance and Flex Technology Group.
1-2 years’ experience on a Service Desk or Help Desk environment.
Experience with ticketing systems such as Connectwise
CompTIA A+ or Network+ certifications.
It Service Desk Tier 1
By Horizontal Talent At Denver, CO, United States

Remote in US This is a high volume roll (chats, phone support, and email) USG and GC Only Essential Duties And Responsibilities Provide front line technical support to employees via calls, ...

Customer Service Representative - 1
By Experis At Readington, NJ, United States
Excellent data entry skills are required.
Maintain basic knowledge of P&C (Property and Casualty) principals and company products while following basic underwriting guidelines
Strong customer service skills including oral and written communication
Some experience in a customer service environment preferred
Knowledge of customer service principles and practices
Property and Casualty experience is preferred
Service Desk Analyst [Hybrid-1 Day In Office]
By TechDoQuest At Plano, TX, United States
Creation/Access Management of Network Drives and Shared Folders
Logs and manage incidents/Service Request in ITSM tool
Strong knowledge of Microsoft based operating systems with emphasis on Windows 7,10 and Office 2010, 2013, 2016,365
Password reset & Account unlock (AD and other applications)
MS Outlook issues (profile creation, PST, permissions, calendar sharing, delegation)
Installation and Troubleshooting of approved software
Service Desk Representative – Tier 1
By Sparksoft Corporation At , Remote
The Customer Service Representative Tier 1 will be an experienced representative responsible for answering Tier 1 customer inquiries.
Log user inquiries in Service Now and assign to the right groups internally before assigning to Tier 2 support.
Provide general policy information supplied by the business owners and Tier 2 systems
Provide process guidance to the requesters seeking help/guidance based on information provided by CMS/CCIIO business owners and Tier 2 support teams