Register
Recruit Create CV

Patient Customer Service Representative Jobs

Patient Service Representative Jobs
By Mindlance At Chattanooga, TN, United States
100% Remote/ Work from Home
·Associates Degree in, education, communication, or health related field or equivalent work experience
·2 years - Experience in a customer service support role is required
·Proficient interpersonal and organizational skills
·Independent, Sound decision-making and problem-solving skills
·Self-motivated and able to manage multiple tasks and set priorities.
Patient Service Center Representative
By INTERMOUNTAIN HEALTHCARE MCKAY-DEE PEDIATRICS & At United States
Using analytic skills and technical resources to anticipate patient needs and offer to resolve needs.
Demonstrated basic computer skills involving word processing and data entry.
Complete job training and pass-off requirements.
Six months of customer service experience involving interactions with customers in person and by phone.
Professional manner and strong interpersonal and communication skills.
One year of customer service experience, especially in a Hospital or Medical Office.
Patient Service Representative Jobs
By Urology Austin At Round Rock, TX, United States
Minimum 2 years medical office experience, preferably in a surgical practice.
Customer service experience in a healthcare environment preferred.
Basic knowledge of insurance plans, including Medicare & Medicaid.
Greet patients with a smile and a positive attitude.
Check-in all patients by obtaining accurate and up-to-date demographic and insurance information at each patient visit.
Work with the billing office as needed to ensure proper entry of patient insurance information.
Patient Service Representative 2 Atrmc (Infusion Therapy)
By Asante At Grants Pass, OR, United States
High school diploma, GED, or equivalent experience demonstrating the ability to effectively communicate as needed for the position.
Minimum 2 years of relevant front-desk customer related experience (preferably in a healthcare setting) is required.
An additional 15% on top of the base hourly rate (if not an employee already in a benefited position).
Benefit option available through the Asante Flexible Workforce plan.
What We Offer For Full-time And Part-time Positions
What We Offer Our Flexible Workforce (Per Diem/On-call)
Patient Service Representative - Clinic Resource Team
By Hawaii Pacific Health At Honolulu, HI, United States

Job Description Kapi'olani Medical Specialists (KMS) is a specialty physician group dedicated to caring for Hawai'i's women and children through excellence in academics, physician training, ...

Patient Service Representative Jobs
By ProKatchers LLC At New York, United States
Serve as a liaison between patient, professional health care departments and Central Office management
Some college education is a plus (not required)
Customer service experience is a plus
Healthcare experience is a plus
Experience meeting productivity targets is a plus
Experience with Client and/or the communities in which it serves.
Patient Service Representative Jobs
By TidalHealth At Seaford, DE, United States
Knowledgeable with Microsoft Office computer programs, practice management systems and spreadsheets preferred
Minimum of three (3) years secretarial experience required.
Experience in a healthcare setting is preferred.
High School Diploma or GED required.
Medical terminology and/or medical secretarial degree (2years) preferred.
Monday - Friday, Day Shift
Patient Service Representative, Crossville Medical Group-Fairfield Glade
By Covenant Health At Fairfield Glade, TN, United States
Demonstrates familiarity with insurance procedures; demonstrates knowledge of which plan the provider(s) participate.
Maintains established departmental policies and procedures, objectives, quality assurance program and safety standards.
May answer telephone calls and route accordingly.
Receives and records changes in patient information.
Insures procedures and corresponding diagnosis are properly recorded on the fee slip for charge entry.
Responsible for scheduling appointments for return visits and end of day procedures and balancing.
Patient Service Representative Jobs
By Nationwide Vision At Peoria, AZ, United States
High school diploma or general education degree (GED); or one-year related experience and/or training; or equivalent combination of education and experience
Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical support
Knowledge of common fees charged for common visits 
Manage patient flow in the office 
General office duties and cleaning to be assigned by manager 
Desire to gain industry knowledge and training 
Patient Service Representative Jobs
By Akron Children's Hospital At Mansfield, OH, United States
Manages third-party payors and collection of co-pays.
Experience working in a general office setting (clerical or administrative duties in an office setting) is preferred.
Experience working in a healthcare environment is preferred.
Experience in computerized scheduling system preferred.
Knowledge of medical terminology preferred.
Strong organizational skills with the ability to effectively prioritize multiple tasks. Ability to perform basic math skills to process insurance co-payments.
Patient Service Representative Jobs
By Intermountain Health At Las Vegas, NV, United States

Job Description: No Summary Available Job Essentials You will represent Intermountain and serve as the point of contact for patients entering Intermountain facilities; we look for individuals who ...

Patient Service Representative - Bariatric Clinic
By MaineHealth At Kennebunk, ME, United States
Required Minimum Knowledge, Skills, and Abilities (KSAs)
Education: High school diploma or GED preferred.
License/Certifications: Valid Maine driver’s license.
Experience: Medical Office experience preferred.
Strong verbal and written communication skills.
Ability to work well with others.
Patient Service Representative Jobs
By TidalHealth At Georgetown, DE, United States
Knowledgeable with Microsoft Office computer programs, practice management systems and spreadsheets preferred
Minimum of three (3) years secretarial experience required.
Experience in a healthcare setting is preferred.
High School Diploma or GED required.
Medical terminology and/or medical secretarial degree (2years) preferred.
Monday - Friday, Day Shift
Patient Service Representative Jobs
By Urology Austin At Austin, TX, United States
Minimum 2 years medical office experience, preferably in a surgical practice.
Customer service experience in a healthcare environment preferred.
Basic knowledge of insurance plans, including Medicare & Medicaid.
Greet patients with a smile and a positive attitude.
Check-in all patients by obtaining accurate and up-to-date demographic and insurance information at each patient visit.
Work with the billing office as needed to ensure proper entry of patient insurance information.
Patient Service Representative I Tcp
By Ann & Robert H. Lurie Children's Hospital of Chicago At Glenview, IL, United States
Some knowledge of medical terminology, third party billing, and managed care requirements strongly preferred.
Some knowledge of electronic medical record.
Proficient in Microsoft Word applications such as Outlook and other computer skills preferred.
Problem solving skills and ability to handle multiple priorities in fast paced environment.
Ability to manage stressful situations appropriately.
Completes pre-registration as well as full registration as needed for families.
Patient Service Representative Jobs
By Bozeman Health At Bozeman, MT, United States
Basic knowledge of principles of CPT and ICD9 coding
Understanding of Medicare billing requirements for diagnostic tests
Preferred: 6 months office or billing experience
Strong interpersonal, verbal and written communication skills.
High School Diploma or Equivalent
American Heart Association BLS required within 60 days of hire
Patient Service Representative Jobs
By TidalHealth At Berlin, MD, United States
Knowledgeable with Microsoft Office computer programs, practice management systems and spreadsheets preferred
Minimum of three (3) years secretarial experience required.
Experience in a healthcare setting is preferred.
High School Diploma or GED required.
Medical terminology and/or medical secretarial degree (2years) preferred.
Monday - Friday, Day Shift
Patient Service Representative, Musculoskeletal Center
By Corewell Health At Grand Rapids, MI, United States
Serves as a concierge - greets and communicates with patients or visitors, including collecting payments and co-payments.
Maintains patient medical records according to standards; uploads Right Fax documents into EPIC. Responsible for basic EMR/HER scanning.
Required High School Diploma or equivalent Physical Demands
Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 10 lbs
Waist to Waist > 5 lbs: Seldom up to 10 lbs
Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs
Customer Service- Sr. Patient Care Coordinator
By Avanos Medical At Alpharetta, GA, United States
Process Game Ready Direct orders, completing all required tasks set forth for the Game Ready Direct order management process.
Making a difference in our products, services and offers, never ceasing to fight for groundbreaking solutions in everything we do;
Manage large amounts of outbound and inbound calls (~45-55 calls) required for order processing and follow-up.
2-5 years minimum experience in Customer Service or direct to Patient Service
Proven customer or patient support experience or experience as a Customer Service or Patient Services Representative
Exceptional communication skills, both written and verbal
Patient Service Representative Jobs
By SpineZone At San Diego, CA, United States
Medical office experience preferred with a strong emphasis in customer service, computer skills and phones
Is helpful, knowledgeable, and thanks the caller at the end of the call.
Strong customer service skills and ability to engage well with patients
Obtains and verifies insurance benefits for patients
Knowledgeable on procedure for activating appropriate emergency support systems and monitors patient waiting area alerting clinicians of any potential medical occurrences.
Knowledgeable on patient account and billing information. Performs registration procedures and verifies insurance eligibility.

Are you looking for a rewarding career in customer service? We are looking for an experienced Patient Customer Service Representative to join our team! As a Patient Customer Service Representative, you will be responsible for providing excellent customer service to our patients, ensuring their satisfaction and resolving any issues they may have. If you have a passion for helping others and providing exceptional customer service, this is the perfect job for you!

Overview A Patient Customer Service Representative is responsible for providing excellent customer service to patients and their families. They are the first point of contact for patients and are responsible for answering questions, providing information, and resolving any issues that may arise. They must be knowledgeable about medical terminology, insurance policies, and patient rights. Detailed Job Description The Patient Customer Service Representative is responsible for providing excellent customer service to patients and their families. They are the first point of contact for patients and are responsible for answering questions, providing information, and resolving any issues that may arise. They must be knowledgeable about medical terminology, insurance policies, and patient rights. They must be able to effectively communicate with patients, families, and medical staff. They must be able to maintain a professional demeanor and handle difficult situations with tact and diplomacy. Job Skills Required
• Excellent customer service skills
• Knowledge of medical terminology
• Knowledge of insurance policies and patient rights
• Ability to effectively communicate with patients, families, and medical staff
• Ability to maintain a professional demeanor
• Ability to handle difficult situations with tact and diplomacy
• Ability to multi-task and prioritize
• Computer literacy
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of medical terminology
• Knowledge of insurance policies and patient rights
• Ability to effectively communicate with patients, families, and medical staff
Job Knowledge
• Knowledge of medical terminology
• Knowledge of insurance policies and patient rights
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
Job Experience
• Previous customer service experience
• Previous experience in a medical setting
Job Responsibilities
• Answer patient and family questions
• Provide information and resolve any issues that may arise
• Maintain a professional demeanor
• Handle difficult situations with tact and diplomacy
• Multi-task and prioritize
• Update patient records
• Follow up with patients and families
• Ensure patient confidentiality