Patient Service Representative Jobs

About our client:

Nation’s largest public health care delivery system. We are an integrated network of hospitals, trauma centers, neighborhood health centers, nursing homes, and post-acute care centers. Their talented workforce of more than 40,000 represents the diversity of our city and the communities we serve. The excellence of our staff, and our continued mission to care for all without exception, make us unique and rightly positioned to provide equitable, high-quality, culturally responsive, and affordable health care.

Please find below detailed job description:

Client:Hospital

Job Title:Patient Service/ Access Specialist

Location:Remote (Fully Remote within NYC)

Duration:03+ Months

Shift Timing: 09:00 AM - 05:00 PM (Monday to Friday)

Pay Range: $25-28/hr on W2 (Without any benefits)

:

General tasks and responsibilities will include:

• Understanding the value-based payment metrics driving patient outreach
• Reviewing relevant information in the Electronic Medical Record
• Tracking the results of outreach calls made to patients
• Helping to guide patients in need of medical services.
• Communicating with patients in a caring, empathic, and culturally competent manner
• Telephonic delivery of patient support services
• Collaborative Coordination of appointments for patients at Facilities
• Serve as a liaison between patient, professional health care departments and Central Office management

Educational Level:

• Some college education is a plus (not required)
• High school degree required

Knowledgeable:

• Healthcare experience is a plus
• Customer service experience is a plus
• Basic Excel skills
• Patient or customer outreach/interactions

Preferred Skills:

• Organized
• Experience meeting productivity targets is a plus
• Bilingual is a plus
• Strong communication skills
• Experience with Client and/or the communities in which it serves.
• Ability to work some evenings and/or weekends to increase patient reach rate is a plus
• Cultural competency and appreciation for health equity

Interested candidates can send me their resumes or referrals at [email protected] or you can reach me directly at 773-770-6907.