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Member Services Jobs

Member Services Administrative Assistant
By Common Ground Healthcare Cooperative At Brookfield, WI, United States
Working knowledge of office management systems, devices and administrative procedures
Time management skills and the ability to prioritize work
2 or more years of front-desk experience in a fast-paced environment
Excellent organizational, multi-tasking and problem-solving abilities
Effective verbal and written communication skills in all forms
Fast typist and accurate keyboard skills
Vp Member Operations, Business Services
By Teladoc Health At United States
Proven track record of management experience in the areas of finance, data analysis, organizational effectiveness, call center operations, strategy / planning
Working knowledge and experience with Workforce Management tools (i.e., EX, and Virtual call center platforms), preferred
Proven skills in project/program management and delivery.
Financial and budget management and analysis.
Knowledge and experience in VCC platform delivery across multiple geographic locations.
Knowledge and skills in data gathering, trend analysis, and statistical process control.
Vp Member Operations, Member Services
By Teladoc Health At United States
Applied skills in process management and improvement and proven abilities to implement ideas to improve member experience.
10+ years Large Contact Center Management experience
Inspiring leader, extensive large scale operations management experience
Minimum of ten years of senior management experience in Healthcare and Call Center operations.
Manages outsourcing vendors (contract creation and management, performance management, audit management, etc.) that provide services to Contact Centers.
Experience and ability to manage vendor relationships.
Well-Being & Member Services Coordinator
By St. Louis Area Business Health Coalition At Greater St. Louis, United States
Experience: One to two years of experience working in a public health, health care, or health education/communications capacity.
Conduct surveys of members’ benefit offerings (as requested), compile results, and summarize findings for comparative benchmarking;
Consistently follow organizational protocol for data management and information sharing, as well as other office protocols;
One to two years of experience working in a public health, health care, or health education/communications capacity.
Language Skills: Must have professional presence and excellent written and verbal communication skills; comfortable presenting to public audiences.
Coordinate administrative aspects of BHC membership to ensure a seamless member experience;
Member Services Representative Jobs
By Planet Fitness At Olathe, KS, United States
You’ll impress new and existing members when you introduce them to our Black Card amenities. They’re going to want these benefits!
United PF offers competitive salaries, PF Black Card membership and opportunities for growth.
You will ensure our club is super clean because our members value this and we’re known for that too.
Finding new and current members to join the fitness trainer in fitness classes.
Be a leader! Be passionate – love what you do! Have fun and invite members to do the same!
Your schedule will vary. Shift could involve any of our hours of operation, including weekends and holidays.
Member Services Representative Jobs
By Planet Fitness At Pasco, WA, United States
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
Greet members, prospective members and guests, providing exceptional customer service.
Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
Member Services Representative Jobs
By Planet Fitness At Fairmont, FL, United States
You’ll impress new and existing members when you introduce them to our Black Card amenities. They’re going to want these benefits!
United PF offers competitive salaries, PF Black Card membership and opportunities for growth.
You will ensure our club is super clean because our members value this and we’re known for that too.
Finding new and current members to join the fitness trainer in fitness classes.
Be a leader! Be passionate – love what you do! Have fun and invite members to do the same!
Your schedule will vary. Shift could involve any of our hours of operation, including weekends and holidays.
Member Services Representative Jobs
By Planet Fitness At Oklahoma City Metropolitan Area, United States
You’ll impress new and existing members when you introduce them to our Black Card amenities. They’re going to want these benefits!
United PF offers competitive salaries, PF Black Card membership and opportunities for growth.
You will ensure our club is super clean because our members value this and we’re known for that too.
Finding new and current members to join the fitness trainer in fitness classes.
Be a leader! Be passionate – love what you do! Have fun and invite members to do the same!
Your schedule will vary. Shift could involve any of our hours of operation, including weekends and holidays.
Member Services Representative Jobs
By Planet Fitness At Flagstaff, AZ, United States
You’ll impress new and existing members when you introduce them to our Black Card amenities. They’re going to want these benefits!
United PF offers competitive salaries, PF Black Card membership and opportunities for growth.
You will ensure our club is super clean because our members value this and we’re known for that too.
Finding new and current members to join the fitness trainer in fitness classes.
Be a leader! Be passionate – love what you do! Have fun and invite members to do the same!
Your schedule will vary. Shift could involve any of our hours of operation, including weekends and holidays.
Member Services Representative Jobs
By Planet Fitness At Holyoke, MA, United States
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
Greet members, prospective members and guests, providing exceptional customer service.
Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
Member Services Representative Jobs
By Planet Fitness At Gilbert, AZ, United States
You’ll impress new and existing members when you introduce them to our Black Card amenities. They’re going to want these benefits!
United PF offers competitive salaries, PF Black Card membership and opportunities for growth.
You will ensure our club is super clean because our members value this and we’re known for that too.
Finding new and current members to join the fitness trainer in fitness classes.
Be a leader! Be passionate – love what you do! Have fun and invite members to do the same!
Your schedule will vary. Shift could involve any of our hours of operation, including weekends and holidays.
Member Services Representative Jobs
By VASA Fitness At , Orem, 84097, Ut $15 an hour
Properly address and resolve membership concerns and requirements.
Ability to work in a fast-paced environment and effectively manage a high volume of inquiries.
Create a friendly, professional, and positive first impression on our Members, their guests, and the public
Meet or exceed all quotas provided by your leader, both personally and as a team unit
Accurately record all information regarding Member relations internally and with external vendors
Research and resolve member issues through use of a computerized database.
Member Services Director Jobs
By American College of Cardiology (ACC) At , Remote
Excellent organizational skills including time management, attention to detail, and multi-tasking.
Bachelor’s Degree in business, management, communications or healthcare field.
Assist Finance in helping to work any overdue account receivables for membership.
Exceptional customer service skills in working with clients/members and internal stakeholders.
Superior interpersonal and communication skills (written and verbal).
. Please note that these offerings may change at any time.
Member Services Representative Jobs
By Planet Fitness At Stuart, VA, United States
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
Greet members, prospective members and guests, providing exceptional customer service.
Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
Member Services Representative Jobs
By Planet Fitness At Austin, CO, United States
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
Greet members, prospective members and guests, providing exceptional customer service.
Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
Member Services Representative Jobs
By Planet Fitness At Rostraver, PA, United States
You’ll impress new and existing members when you introduce them to our Black Card amenities. They’re going to want these benefits!
United PF offers competitive salaries, PF Black Card membership and opportunities for growth.
You will ensure our club is super clean because our members value this and we’re known for that too.
Finding new and current members to join the fitness trainer in fitness classes.
Be a leader! Be passionate – love what you do! Have fun and invite members to do the same!
Your schedule will vary. Shift could involve any of our hours of operation, including weekends and holidays.
Member Services Representative Jobs
By Planet Fitness At Cottonwood, AL, United States
You’ll impress new and existing members when you introduce them to our Black Card amenities. They’re going to want these benefits!
United PF offers competitive salaries, PF Black Card membership and opportunities for growth.
You will ensure our club is super clean because our members value this and we’re known for that too.
Finding new and current members to join the fitness trainer in fitness classes.
Be a leader! Be passionate – love what you do! Have fun and invite members to do the same!
Your schedule will vary. Shift could involve any of our hours of operation, including weekends and holidays.
Member Services Representative Jobs
By Planet Fitness At Chula Vista, CA, United States
Greet members, prospective members, and guests, providing an exceptional customer experience.
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
CPR Certification AED/First Aid /CPR
Enforcing the Judgement Free zone
Always smile and be courteous.
Member Services Representative Jobs
By Planet Fitness At Phoenix, ND, United States
You’ll impress new and existing members when you introduce them to our Black Card amenities. They’re going to want these benefits!
United PF offers competitive salaries, PF Black Card membership and opportunities for growth.
You will ensure our club is super clean because our members value this and we’re known for that too.
Finding new and current members to join the fitness trainer in fitness classes.
Be a leader! Be passionate – love what you do! Have fun and invite members to do the same!
Your schedule will vary. Shift could involve any of our hours of operation, including weekends and holidays.
Member Services Representative **(Fulltime)**
By Planet Fitness At North Adams, MA, United States
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
Greet members, prospective members and guests, providing exceptional customer service.
Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.

Are you looking for a job that offers a great work-life balance and the opportunity to make a difference in people's lives? Join our Member Services team and help us provide exceptional customer service to our members! With competitive pay and benefits, you'll have the chance to work with a supportive team and make a positive impact on our members.

Member Services is a customer service role that involves providing assistance to members of an organization or business. The job requires excellent communication and customer service skills, as well as the ability to handle difficult customer situations.

What is Member Services Job Skills Required?

• Excellent customer service skills
• Ability to handle difficult customer situations
• Strong communication skills
• Ability to work independently and as part of a team
• Knowledge of customer service software and tools
• Ability to multitask

What is Member Services Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications

What is Member Services Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of relevant laws and regulations
• Knowledge of organizational policies and procedures

What is Member Services Job Experience?

• Previous customer service experience
• Previous experience in a related field

What is Member Services Job Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Provide accurate information about products and services
• Resolve customer complaints and issues
• Maintain customer records and update customer information
• Follow up with customers to ensure satisfaction
• Monitor customer feedback and provide suggestions for improvement