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Guest Relations Jobs

Director Of Guest Relations
By Elevate Care At Deerfield, IL, United States
Coordinate between new residents & unit managers to ensure their quick evaluation upon arrival.
Be knowledgeable with Microsoft Office (Outlook, Word, Excel)
Affordable Health Plan (Medical, Dental and Life insurance available)
Great culture and work environment
Plus Much More! Inquire Today
Welcome new Residents & their families to ensure a smooth, hassle-free move.
Guest Relations Associate - Fully Remote
By The Alinea Group At Chicago, IL, United States
Excellent organizational and time-management skills
Communicating directly with Managers, Chefs, and Ownership regarding food allergies, special requests, guest feedback, and press inquires.
Support the Event’s Manager by:
Maintaining a positive, empathetic, and professional attitude toward customers while responding promptly to their email inquires.
Communicating and coordinating with colleagues as necessary in either lead or support roles as assigned daily.
Preparing reservation by compiling detailed notes on dietary restrictions, celebrations, mobility restrictions, VIP status, and special requests.
Guest Relations Representative Jobs
By Casiola vacation homes At Orlando, FL, United States
High School diploma or equivalent and/or experience in a hotel, property management, and or customer service based profession preferred
1-3 years of reservations and customer/guest service experience
Offer guests upgrades, enhancements to their reservation
Salary: $15 to $18 per hour depending on experience
We love our guests, our owners, our partners, and our teammates and we make sure they love us too.
We love what we do and we do what we love.
Guest Relations Agent - Maui
By Blue Hawaiian Helicopters At Kahului, HI, United States
Knowledge of travel and/or ticket industry and concierge experience preferred
1-2 years of sales (or upselling) experience in a performance driven environment
Expert-level knowledge of the local area and attractions
Ability to overcome objections and offer alternate solutions
Excellent written and verbal communication skills (fluent English required, bilingual a plus)
Strong listening skills to be able to identify customer need
Guest Relations Jobs
By Silverspot Cinema At Brookfield, WI, United States
Guest Relations - Education And/Or Experience
Check the LCD's for errors, if any, report them to a manager.
Always talk to the Chef or Manager to see at what time we want to stop seating Customers.
Guest Relations - Essential Duties And Responsibilities
Be aware of all movies by watching movie trailers to be able to inform guests about movie plots.
Check daily emails on outlook for Customer inquiries, current updates, changes, etc...
Director, Guest Relations Jobs
By Crystal Cruises At Aventura, FL, United States
Develop process for communicating all guest/travel advisor issues of a serious or urgent nature to senior management in a timely manner.
Develop a concierge strategy to provide a personalized experience for Crystal Society tiers and ensure guests’ expectations are exceeded.
Experience in consulting, coordination with IT/Data/Analytics teams, and relationship-building
Strong copywriting, editing and proofreading skills.
Must be highly detailed-oriented with strong organizational and follow-up skills.
Ability to multi-task and thrive in a fast-paced environment where strategic brand-building efforts are priority – start-up experience a plus.
Developer Relations Jobs
By Aleo At New York, United States

https://www.aleo.org/jobs/developer-relations

Guest Relations Team Member $12.00 Per Hour
By Six Flags Fiesta Texas At San Antonio, TX, United States
Apply basic computer skills and familiarity of the Microsoft Windows operating system
Excellent communication and problem-solving skills
Drive Guest Satisfaction scores – Demonstrate a “Guest First” philosophy by professionally responding and resolving guest concerns
Accurately process transactions and adhere to all policies and procedures
Provide general park information to guests
Maintain and provide a safe work environment during all hours of operation
Unit Manager - Parking Events & Guest Relations
By Texas Tech University At , Lubbock, 79409, Tx $5,000 a month
Knowledge of parking operations, regulations and office management.
Responsible for day to day operation and management of the entry stations and event parking operations.
Coordinate with members of management team to ensure adequate dissemination of information to departmental employees.
Must be knowledgeable of the Texas Tech campus and the parking rules and regulations.
Ability to recruit and manage conflict resolution that promotes a favorable outcome for all parties.
Unit Manager - Parking Events & Guest Relations
Guest Relations Coordinator Jobs
By Major Food Group At New York, NY, United States
Experience with a Customer Relationship Management software is a plus
Support the Guest Relations department including but not limited to sending daily VIP reports, acquiring itemized receipts, escalating inquiries to management.
Must be able to work remotely from home without distractions
Manage reservation books for all MFG restaurants and handle high volume email inquiries.
Communicate guest needs and necessary information including cancellations, changes, VIP reservations, and guest issues with restaurant managers.
Expedite guest experiences, special requests and prepays.
Guest Relations Manager Jobs
By Marriott International, Inc At , New York, 10019, Ny $74,000 - $96,000 a year
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Supervises and manages employees. Understanding employee positions well enough to perform duties in employees' absence.
Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
Director Of Guest Relations
By Elevate Care Riverwoods At Illinois, United States
Coordinate between new residents & unit managers to ensure their quick evaluation upon arrival.
Be knowledgeable with Microsoft Office (Outlook, Word, Excel)
Affordable Health Plan (Medical, Dental and Life insurance available)
Great culture and work environment
Plus Much More! Inquire Today
Welcome new Residents & their families to ensure a smooth, hassle-free move.
Advocate, Post Guest Relations Call Center
By Royal Caribbean Group At ,
Responsible for effectively communicating with all relevant shipboard and shore side departments, as well as external vendors, and providing appropriate follow-up.
Handles situations which may require adaptation of response, extensive research and advanced problem-solving according to customer response.
Responsible for taking ownership of all customer concerns and ensuring full resolution within departmental timelines.
Responsible for keeping up with any new policies and updates for the following markets; USA, UK, AUS & SGP
Guest Relations Customer Service Liaison
By The Lilac Health Group At Port St Lucie, FL, United States
Excellent organizational and time-management skills
Review admissions, readmissons lists to welcome guests
Attend to all residents and answer their inquiries
Help prepare welcome folders and welcome baskets for all incoming residents
Provide information about the facility
Anticipate resident needs and build rapport with resident
Guest Relations Officer Jobs
By InterContinental Kuala Lumpur At Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
· Basic reading. Some housekeeping experience and ability to speak English preferred.
· At the beginning of each shift, prepare for VIP arrivals and ensure guest preferences are met
· Promote team work and quality service through daily communications and coordination with other departments.
· Check emails and follow up accordingly
· Review Guest Arrival Reports and PMS Opera to identify and resolve membership status discrepancy
· Report, turn in, and/or log all lost and found items according to established procedures.
Guest Relations Agent At The Ritz Carlton Chicago
By Sage Hospitality Group At Chicago, IL, United States
Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
Maintains a friendly, cheerful and courteous demeanor at all times.
Must be fluent in oral and written English.
Must be able to read written communiques and monochrome computer screen.
Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing.
Guest Relations Coordinator Jobs
By Texas Roadhouse At Louisville, KY, United States
Advise restaurant management in obtaining successful guest resolutions
Employ critical thinking skills and available resources to correctly address guest concerns in a timely manner
Other Responsibilities Include But Not Limited To
A choice of medical plans that are best in class
Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave
Life, Accident and Critical Illness Insurance
Temporary Guest Relations Team Member
By University of Colorado Boulder At , Boulder, 80309, Co $18 an hour
Act as a game management liaison.
6 months of experience directly related to the work assignment. Job appropriate education may substitute for the required experience.
Be responsible for enhancing the game day experience of our Buffs Fans.
All University of Colorado Boulder employees are required to comply with the campus COVID-19 vaccine requirement.
1+ years customer service experience.
As a CU Guest Relations Team Member, you will:
Guest Relations Associate Jobs
By Children's Hospital Colorado At , Broomfield, Co $37,246 - $55,869 a year
Utilizes the Visitor Management System to verify visitor status and create visitor badges as appropriate.
Mental and Emotional Requirements: Manages stress appropriately.
Education: High School Diploma or Equivalent
Experience: One year of administrative/clerical experience in a customer service environment.
Equivalency: A relevant Associates or Bachelors degree may substitute for the required experience on a year for year basis
Guidelines: Trains in the field and assists higher level personnel to acquire learning through practical experience.
Guest Relations Officer Jobs
By Flik Hospitality Group At , Purchase, 10577, Ny $31.25 an hour
Work efficiently with Security personnel as required and familiarize security protocols in terms of visitor management and emergency procedures
Basic computer skills and knowledge of office technology / equipment.
Associates at Flik Hospitality are offered many fantastic benefits.
Possess strong organizational, technical and operational skills; accuracy and attention to detail with all administrative tasks is imperative
Excellent listening and oral communication skills.
Two to three years' experience in a client service / reception position within a hospitality or corporate environment.

Are you passionate about providing exceptional customer service? Do you have a knack for making people feel welcome and appreciated? We are looking for a Guest Relations professional to join our team and help create memorable experiences for our guests. If you are an outgoing, organized, and detail-oriented individual, this could be the perfect job for you!

Overview Guest Relations is a customer service role that involves providing a high level of hospitality and customer service to guests. The role requires excellent communication and interpersonal skills, as well as the ability to think on your feet and problem solve. Detailed Job Description Guest Relations is responsible for providing a high level of hospitality and customer service to guests. This includes greeting guests, responding to inquiries, providing information, and resolving any issues that may arise. The role also involves providing assistance with check-in and check-out, as well as providing general information about the hotel and its services. Job Skills Required
• Excellent customer service and interpersonal skills
• Ability to think on your feet and problem solve
• Ability to handle difficult situations
• Knowledge of hotel services and amenities
• Knowledge of local attractions and activities
• Knowledge of hotel policies and procedures
• Computer literacy
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of hospitality industry
Job Knowledge
• Knowledge of hotel services and amenities
• Knowledge of local attractions and activities
• Knowledge of hotel policies and procedures
Job Experience
• Previous customer service experience
• Previous experience in the hospitality industry
Job Responsibilities
• Greeting guests and responding to inquiries
• Providing information about the hotel and its services
• Assisting with check-in and check-out
• Resolving any issues that may arise
• Upselling hotel services and amenities
• Maintaining a high level of customer service at all times