Front Desk Agent Jobs in Ohio
Front Desk Agent Jobs
By Hampton Inn & Suites by Hilton Lansing
At , Lansing, 48917, Mi
$13 an hour
Are you looking for a job that offers great customer service and the opportunity to be part of a dynamic team? We are looking for a Front Desk Agent to join our team! As a Front Desk Agent, you will be responsible for providing excellent customer service, answering phones, and assisting guests with their needs. If you have a passion for hospitality and customer service, this is the job for you!
What is Front Desk Agent Job Skills Required?
• Excellent customer service skills
• Ability to multitask and prioritize tasks
• Knowledge of computer systems and software
• Ability to work in a fast-paced environment
• Ability to handle difficult customer situations
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to work flexible hours
What is Front Desk Agent Job Qualifications?
• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of hospitality industry standards
• Ability to work in a fast-paced environment
• Ability to handle multiple tasks simultaneously
• Ability to work independently and as part of a team
What is Front Desk Agent Job Knowledge?
• Knowledge of hotel operations
• Knowledge of customer service principles and practices
• Knowledge of hospitality industry standards
• Knowledge of computer systems and software
• Knowledge of local area attractions and services
What is Front Desk Agent Job Experience?
• Previous experience in a customer service role
• Previous experience in a hotel or hospitality setting
• Previous experience in a front desk role
What is Front Desk Agent Job Responsibilities?
• Greet and welcome guests upon arrival
• Answer inquiries from guests regarding hotel services, facilities, and other information
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