Customer Service Coordinator Full Time Jobs

Competitive salary commensurate with experience and skills.

Manage and maintain office supplies, equipment, and inventory, ensuring all essential items are readily available.

Bachelor's degree in business administration or a related field (or equivalent work experience).

Strong organizational skills with the ability to prioritize tasks and meet deadlines.

Excellent written and verbal communication skills.

Adaptability and willingness to learn and take on new responsibilities.

Troubleshoot customer reported issues without the aid of additional team members, when possible, and escalate issues to manager when necessary

Experience with Google Sheets & Excel required

Candidates with previous customer service experience are especially encouraged to apply!

Respond to customer support requests in a timely manner

Communicate with internal teams to resolve issues

Collect and organize customer feedback to inform product improvement

Strong organizational skills and attention to detail, with the ability to manage multiple priorities effectively.

Ongoing professional development and training programs to enhance your skills and knowledge.

Collaborate with hiring managers to develop compelling job descriptions and post openings on various platforms to attract top talent.

Coordinate new hire onboarding activities, ensuring a seamless and positive experience for all employees.

Support the implementation and administration of HR policies and procedures, ensuring compliance with legal requirements.

Respond promptly and courteously to employee inquiries regarding HR policies, benefits, and general HR-related matters.

Exceptional time management and organizational skills.

High school diploma or equivalent; additional certification or education in office administration is a plus.

Skill development: Enhance your organizational, communication, and multitasking abilities.

Competitive compensation: Receive a competitive salary based on your skills and experience.

Provide comprehensive administrative support to executives, managers, and team members.

Manage and maintain calendars, schedules, and appointments.

Assist customers with questions while personalizing the experience for each caller

Follow our computer system requirements

Busy day handling a high volume of inbound customer inquiries

Calls may include confirming refunds, taking payments, placing orders, and, analyzing account data

Opportunity for advancement and upward mobility across the entire Qurate Retail Group family of brands.

Report to an assigned Customer Service Supervisor

Previous experience in a natural foods industry is a plus. Knowledge, Skills, and Abilities

One year of management experience

Other daily tasks as required Education and Experience

Supervises, trains and manages their Department Team in the absence of the Dept. Manager to:

2-3 years of related retail experience

Demonstrated ability to manage multiple tasks

Minimum Qualifications- Education & Prior Job Experience

Interprets government rules and requirements for domestic and international travel or cargo shipments

Possesses the physical ability and dexterity to use motor skills to perform various job-related tasks

Uses organizational skills to perform multiple tasks within a limited time period

Bilingual language skills required in some locations

Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Accurately place telephone orders offering specials, promotions and services that help meet customers needs

Proficient in keyboarding and computer skills

Able to perform essential duties and responsibilities with efficiency and accuracy

Answer calls in a professional and courteous manner with a goal of having the customer feeling "delighted"

Analyze customer situations and determine viable options that will serve them best

Flexibility is a must in this position; Full Time is 40-50 hours a week guaranteed!

Independent judgment and excellent interpersonal skills requiring minimal supervision and guidance.

Minimum of 1 year experience in a customer service or clerical setting

Immediately greets patients and visitors as they make contact with the practice.

Registers new patients and verifies patient demographics and insurance information on existing patients as they arrive for their appointment.

Coordinates the scheduling of patient appointments following the appropriate processes and procedures.

Reschedules patients for follow up as requested by providers.

One year of customer service experience required

One year of medical office setting experience preferred

HIPAA knowledge and ability to handle confidential information

High school diploma or equivalent required

Communicate and interact in respectful and professional manner

Contribute to positive clinic team work environment

Create positive experiences and build relationships to enhance customer loyalty.

1-3 years of customer service experience a plus

Knowledge of Microsoft office applications

Resolve situations for customers in a prompt, accurate, and friendly manner.

Follow up with customer concerns, issues, needs in a timely manner.

Model the HEAT method: Hear them out, Empathize, Apologize, and Take-Action.

Communicate with Management to achieve optimal service levels-no long lines

Create and manage a weekly schedule for a diverse group of employees

Train and develop future Head Customer Service Managers

Has experience working on a Front end (2-3 years preferred)

Gain new lifelong skills in customer service

Experience Opportunities for career advancement

Requires a minimum of 3 years in a supervisor or management position

Recruit, hire, develop, manage, and motivate a strong, effective Customer Service Team

Advanced skill with LMS, POS, and Office Suite software

Requires a minimum of 5 years of Optical experience

Requires a minimum of 5 years of call center or retail operations experience

Be open to new learning experiences

Helping clients understand the benefits of regular massage, skin care and stretch.

Helping cilents customize their service based on their needs to ensure they have the best possible experience.

Insurance Benefits Health (paid in full for Full Time employee), Dental, Life, Vision, 401K, FSA

Training to help you grow and refine your sales and customer service skills.

Smart and savvy with solid math and computer skills, confidence handling cash, and a high school diploma or equivalent.

Supporters of total body care with a general knowledge of massage and skin care services.

Strong analytical and problem-solving skills

Excellent written and verbal communication skills

Collect, analyze and interpret complex data sets

Develop insights and make recommendations based on data analysis

Identify trends and patterns in data

Work closely with the data team to help drive business decisions

Minimum Qualifications- Education & Prior Job Experience

Interprets government rules and requirements for domestic and international travel or cargo shipments.

Possesses the physical ability and dexterity to use motor skills to perform various job-related tasks.

Uses organizational skills to perform multiple tasks within a limited time period.

Bilingual language skills required in some locations

Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements

Skill in communicating effectively, both orally and in writing; in scheduling groups; and in conducting educational tours and programs

Knowledge of methods and procedures concerning public contact; of telephone procedures; and arithmetic

Skill in operating personal computers

Maintains inventory or other records; purchases necessary materials; sets up displays; maintains cleanliness of work area; and sells merchandise.

Receives requests for information and services and provides such services using advanced technological equipment.

Conducts tours; schedules programs and group tours

Do you offer guidance, comfort, and support?

You are always offering a friendly smile, strong eye contact and an approachable demeanor.

You will offer emotional support and resource materials to grieving clients in a compassionate and discreet manner.

Our passion is pets. We offer Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food.

Are you an excellent customer service professional?

Are you looking for an opportunity to work with some of the greatest veterinary medicine professionals?

Superior organizational, time management, and prioritization skills

Collaborate with management staff to stay updated on new client products, services, sales promotions, and policies

Suggest areas of improvement to management staff to increase consumer and client satisfaction

Entry Level Customer Service Manager Responsibilities:

Entry Level Customer Service Manager Qualifications:

1-2 years of experience in a client or customer-facing position

Excellent salesmanship skills/interpersonal skills with ability to interact effectively with all levels of management and public contact

Minimum Qualifications- Education & Prior Job Experience

Reasonable accommodations may be made for qualifying individuals with disabilities

Bilingual language skills required in some locations

Prior customer hospitality experience strongly preferred

Prior travel industry experience preferred