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Customer Experience Lead Rep Supervisor Jobs

Customer Experience Rep- Remote
By UNFI At Providence, RI, United States
Responsible for call card processing, order acknowledgements and exception management to prevent order errors.
Remain in compliance with established performance metrics that support the optimal UNFI customer experience.
0-2 years customer service experience or other related business experience
Excellent communications skills, both verbal and written.
Assist customers with orders, claims and furnishes information on products.
Responsible for the entry of customer orders by order deadline that are received by phone, fax, electronically and/or email.
Customer Experience Lead Rep Supervisor
By Patagonia, Inc At , Remote $29.50 - $36.50 an hour
Experience with rolling out new initiatives and with change management.
Process payroll and support the Workforce Management team with schedule management.
Develop and manage an internal infrastructure with systems, programs, reporting, and business updates for a well-ordered operation and exceptional customer experience.
Work with People & Culture and Benefits to support team members.
Proven leader with the ability to motivate others to deliver exceptional customer experiences through support, coaching, and development.
Skilled at dealing with ambiguity and demonstrated flexibility in a changing work environment.
Pet Customer Experience Supervisor
By MetLife At United States
Strong project management skills including problem solving, attention to detail, analytical thinking, and decisiveness.
Essential Business Experience and Technical Skills:
Responsible for knowledge of MetLife Pet Insurance products and processes and possesses the ability to convey this information to team members
Excellent organizational, interpersonal, and communication skills, both written and verbal
Experience managing a team of inbound and/or outbound call center representatives
High School Diploma or equivalent
Customer Experience Lead Jobs
By DraftKings Inc. At Las Vegas, NV, United States
Intermediate PC skills with working knowledge of spreadsheets and reports.
Manage the support queues (email, chat, social, etc.) to ensure we meet KPIs as defined.
Strong desire to teach and coach a team to deliver quality customer experience.
Demonstrate the ability to manage multiple tasks, while effectively focusing on priority issues.
Bachelor's degree or equivalent work experience.
Provide continual evaluation of processes and procedures. Suggest methods to improve operations, efficiency, and service to both internal and external customers.
Lead Supervisor Jobs
By PRS, Inc. At Oakton, VA, United States

PRS is recognized as one of the 50 Best Nonprofits to Work for in the U.S. We provide behavioral health, crisis intervention, and suicide prevention services. Our vision is to change and save lives in ...

Customer Experience Lead-Jersey Gardens Pink
By Victoria's Secret At , Elizabeth, 07202, Nj
Delivering exceptional customer experiences in the role of the Customer Sales lead through coaching, zoning, team selling and personally selling.
Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
Experience with influencing cross-functional partners in informal and formal settings to get things done.
1 year of retail experience preferred
A Victoria’s Secret & Co Customer Experience Lead
All Store Leadership Team responsibilities include:
Customer Experience Lead Jobs
By Homez At New York, NY, United States
Ability to work under pressure, multitask, prioritize and manage time effectively.
Strong problem-solving/troubleshooting and communication skills with the different departments.
Exceptional interpersonal skills, a real team player.
Previous work experience in customer service - an advantage.
Be responsible for providing outstanding support to customers through various channels.
Focus on consistently achieving high customer satisfaction.
Customer Experience Lead-Dover Jobs
By Victoria's Secret At Dover, DE, United States
Delivering exceptional customer experiences in the role of the Customer Sales lead through coaching, zoning, team selling and personally selling.
Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
Experience with influencing cross-functional partners in informal and formal settings to get things done.
1 year of retail experience preferred
A Victoria’s Secret & Co Customer Experience Lead
All Store Leadership Team responsibilities include:
Customer Experience Lead Jobs
By Atomic At , , Ca $120,000 - $140,000 a year
Deliver an exceptional customer experience throughout the customer lifecycle; diagnosing communicating, and ensuring resolution of complex customer issues
Excellent written & verbal communication skills, patience, and empathy
Experience with (and ideally, an opinion on) various customer service platforms (ex. Zendesk), technologies, and communication channels
Build organized, process-driven customer support flows with a bias towards written documentation
Become an expert on our mission, platform, and product
Create customer-facing self service support documentation (ex. FAQs, demos)