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Contact Center Customer Service Representative Jobs

Contact Center Customer Care Supervisor
By HomeSafe Alliance At Washington, United States
Prior military move management experience.
Continually maintain a working knowledge of all services and requirements for processing customer orders.
Preferred experience working in a multi-channel contact center environment remotely.
May perform other related duties and responsibilities as assigned and/or required
Undergraduate degree or equivalent experience in lieu of degree.
3+ years minimum supervisory/leadership experience in a call/contact center environment.
Contact Center Customer Care Supervisor
By HomeSafe Alliance At Greater Houston, United States
Prior military move management experience.
Continually maintain a working knowledge of all services and requirements for processing customer orders.
Preferred experience working in a multi-channel contact center environment remotely.
May perform other related duties and responsibilities as assigned and/or required
Undergraduate degree or equivalent experience in lieu of degree.
3+ years minimum supervisory/leadership experience in a call/contact center environment.
Contact Center Customer Care Supervisor
By HomeSafe Alliance At Prussia, IA, United States
Prior military move management experience.
Continually maintain a working knowledge of all services and requirements for processing customer orders.
Preferred experience working in a multi-channel contact center environment remotely.
May perform other related duties and responsibilities as assigned and/or required
Undergraduate degree or equivalent experience in lieu of degree.
3+ years minimum supervisory/leadership experience in a call/contact center environment.
Contact Center Customer Care Supervisor
By HomeSafe Alliance At California, United States
Prior military move management experience.
Continually maintain a working knowledge of all services and requirements for processing customer orders.
Preferred experience working in a multi-channel contact center environment remotely.
May perform other related duties and responsibilities as assigned and/or required
Undergraduate degree or equivalent experience in lieu of degree.
3+ years minimum supervisory/leadership experience in a call/contact center environment.
Contact Center Customer Care Supervisor
By HomeSafe Alliance At United States
Prior military move management experience.
Continually maintain a working knowledge of all services and requirements for processing customer orders.
Preferred experience working in a multi-channel contact center environment remotely.
May perform other related duties and responsibilities as assigned and/or required
Undergraduate degree or equivalent experience in lieu of degree.
3+ years minimum supervisory/leadership experience in a call/contact center environment.
Director Contact Center Sales And Service
By Teachers Federal Credit Union At Hauppauge, NY, United States
Demonstrated project and budget management skills
Manage and lead processes for the continuous improvement of the member experience
Effective leadership and analytical skills including working knowledge of high-level budgeting, staffing models, scheduling, and industry technology solutions
Bachelor’s degree required or minimum of eight years’ experience in Call/Contact Center operations or sales and service role managing direct reports
Minimum six years of relevant experience in consumer banking/financial services
Strong mentoring and relationship building skills
Senior Manager, Customer Service (Contact Center)
By Fanatics, Inc. At United States
Bachelor's degree in business administration, management, or a related field. An equivalent combination of education and experience may be considered.
Conduct regular training and development programs for customer service representatives to enhance their product knowledge, communication skills, and problem-solving abilities.
Excellent leadership and people management skills, with a track record of effectively managing and developing high-performing teams.
Oversee the implementation and utilization of customer service technologies and tools to optimize efficiency and improve the customer experience.
Knowledge of trading cards, sports collectables and memorabilia is strongly preferred, but not required.
Exceptional communication and interpersonal skills, with the ability to interact effectively with customers, team members, and stakeholders at all levels.
Employee Customer Service Center Representative
By University of Maryland Medical System At Linthicum Heights, MD, United States
Communicates HR, Benefits, or Payroll objectives, policies, procedures, and government regulations.
Completes simple HR, Benefits, or Payroll related transactions.
One (1) year of experience in a call-center, or customer service related employment required
Documents all customer inquiries, issues and transactions.
High School Diploma or GED required
Customer Contact Representative Jobs
By Dairy Farmers of America At Mansfield, MA, United States
High school diploma (or equivalent) plus one year of related order-to-cash experience required
One year of post-secondary education with emphasis on business and/or accounting related discipline preferred
Proficiency with Microsoft Windows, intermediate Excel skills
Accurately keys both verbal and written orders after verifying content and/or calculating cash totals.
Verifies daily check-off sheets to ensure all required orders are entered in the system.
Maintains files for all order-to-cash transactions and their supporting documents.
Contact Representative Jobs
By US Veterans Health Administration At , Wallops Island, Va $42,022 - $54,625 a year
Qualified - applicants possessing experience and/or education that meets the minimum qualifications of the position including all selective factors.
If you are relying on your education to meet qualification requirements:
Explains in detail the process of filing a claim for benefits, eligibility requirements, repayment plans, waivers, and advises on forms.
Talks with callers to evaluate their knowledge and understanding of the administrative processes and actions necessary in order to resolve issues.
Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
You will be evaluated for this job based on how well you meet the qualifications above.
Contact Representative (Customer Service Representative) - Direct Hire
By US Social Security Administration At , Kansas City, 64106, Mo $38,240 - $61,579 a year
If you are relying on your education to meet qualification requirements:
All qualification requirements must be met by the closing date of the announcement
Job offers are contingent on fingerprinting and background / security investigation results
Please include examples of your experience within your resume for each position held.
You will be evaluated for this job based on how well you meet the qualifications above.
Applications may also be gathered from additional recruitment sources. These applications will be added to the pool created by this announcement.
Representative, Contact Center Ii
By EVERSOURCE At , Manchester, Nh From $22.11 an hour
At least 1 year of previous experience helping customers in any capacity/line of work.
Candidates with College degrees who do not have customer-related experience are encouraged to apply!
Must pass pre-employment skills testing and background check and drug screening
The Experience We’re Looking for from You:
High school diploma or equivalent required.
The ability to speak Spanish is a plus.
Contact Center Customer Experience Manager
By HomeSafe Alliance At Greater Jefferson City Area, United States
Prior military move management experience.
Continually maintain a working knowledge of all services and requirements for processing customer orders.
Experience managing direct reports in a multi-channel remote contact center environment.
Leadership skills to manage and drive solutions; must be able to deliver sustainable results.
Leading a Customer Services team to deliver superior customer service, by satisfying key requirements of customers and key company stakeholders.
Bachelor’s degree or equivalent experience in lieu of degree
Contact Center Customer Experience Manager
By HomeSafe Alliance At Jacksonville, FL, United States
Prior military move management experience.
Continually maintain a working knowledge of all services and requirements for processing customer orders.
Experience managing direct reports in a multi-channel remote contact center environment.
Leadership skills to manage and drive solutions; must be able to deliver sustainable results.
Leading a Customer Services team to deliver superior customer service, by satisfying key requirements of customers and key company stakeholders.
Bachelor’s degree or equivalent experience in lieu of degree
Contact Center Customer Experience Manager
By HomeSafe Alliance At Arlington, VA, United States
Prior military move management experience.
Continually maintain a working knowledge of all services and requirements for processing customer orders.
Experience managing direct reports in a multi-channel remote contact center environment.
Leadership skills to manage and drive solutions; must be able to deliver sustainable results.
Leading a Customer Services team to deliver superior customer service, by satisfying key requirements of customers and key company stakeholders.
Bachelor’s degree or equivalent experience in lieu of degree
Contact Center Customer Experience Manager
By HomeSafe Alliance At Washington, United States
Prior military move management experience.
Continually maintain a working knowledge of all services and requirements for processing customer orders.
Experience managing direct reports in a multi-channel remote contact center environment.
Leadership skills to manage and drive solutions; must be able to deliver sustainable results.
Leading a Customer Services team to deliver superior customer service, by satisfying key requirements of customers and key company stakeholders.
Bachelor’s degree or equivalent experience in lieu of degree
Contact Center Customer Experience Manager
By HomeSafe Alliance At Greater Houston, United States
Prior military move management experience.
Continually maintain a working knowledge of all services and requirements for processing customer orders.
Experience managing direct reports in a multi-channel remote contact center environment.
Leadership skills to manage and drive solutions; must be able to deliver sustainable results.
Leading a Customer Services team to deliver superior customer service, by satisfying key requirements of customers and key company stakeholders.
Bachelor’s degree or equivalent experience in lieu of degree
Contact Center Customer Experience Manager
By HomeSafe Alliance At California, United States
Prior military move management experience.
Continually maintain a working knowledge of all services and requirements for processing customer orders.
Experience managing direct reports in a multi-channel remote contact center environment.
Leadership skills to manage and drive solutions; must be able to deliver sustainable results.
Leading a Customer Services team to deliver superior customer service, by satisfying key requirements of customers and key company stakeholders.
Bachelor’s degree or equivalent experience in lieu of degree
Contact Center Customer Experience Manager
By HomeSafe Alliance At Rhode Island, United States
Prior military move management experience.
Continually maintain a working knowledge of all services and requirements for processing customer orders.
Experience managing direct reports in a multi-channel remote contact center environment.
Leadership skills to manage and drive solutions; must be able to deliver sustainable results.
Leading a Customer Services team to deliver superior customer service, by satisfying key requirements of customers and key company stakeholders.
Bachelor’s degree or equivalent experience in lieu of degree
Contact Center Customer Experience Manager
By HomeSafe Alliance At Wyoming, United States
Prior military move management experience.
Continually maintain a working knowledge of all services and requirements for processing customer orders.
Experience managing direct reports in a multi-channel remote contact center environment.
Leadership skills to manage and drive solutions; must be able to deliver sustainable results.
Leading a Customer Services team to deliver superior customer service, by satisfying key requirements of customers and key company stakeholders.
Bachelor’s degree or equivalent experience in lieu of degree

Are you looking for an exciting new opportunity to use your customer service skills? We are looking for a Contact Center Customer Service Representative to join our team and provide exceptional service to our customers. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful information. If you are a customer service professional with excellent communication skills, we want to hear from you!

A Contact Center Customer Service Representative is responsible for providing customer service and support to customers through phone, email, and chat. They are responsible for responding to customer inquiries, resolving customer complaints, and providing information about products and services.

What is Contact Center Customer Service Representative Job Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Ability to work in a fast-paced environment
• Knowledge of customer service software and systems
• Knowledge of customer service principles and practices

What is Contact Center Customer Service Representative Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service software and systems
• Proficiency in Microsoft Office

What is Contact Center Customer Service Representative Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer service software and systems
• Knowledge of customer service policies and procedures
• Knowledge of customer service best practices

What is Contact Center Customer Service Representative Job Experience?

• Previous customer service experience
• Experience in a call center environment
• Experience with customer service software and systems

What is Contact Center Customer Service Representative Job Responsibilities?

• Respond to customer inquiries via phone, email, and chat
• Resolve customer complaints and provide information about products and services
• Provide accurate, valid, and complete information by using the right methods/tools
• Follow communication procedures, guidelines, and policies
• Maintain customer records by updating account information
• Identify and escalate priority issues
• Follow up with customers to ensure their issues are resolved