It Applications Intern Jobs

Requires a relevant BS degree in Computer Science or certification and/or equivalent experience.

Under the direction of more experienced staff, assists in the development of major system modules and programs.

Fully knowledgeable of programming languages, program design and specification development, programming logic, logic diagrams, testing, debugging and documentation.

Employee may also be responsible for performing other job duties occasionally as assigned.

Python Experience is a plus at college level or project level.

In addition, the incumbent should have a good knowledge of Caterpillar policies and procedures, and a general understanding of Caterpillar’s organization."

1-3 years of experience working in this role or similar capacity. Or an equivalent combination of education and experience.

Owns and manages cases through their lifecycle.

Accepts and resolves escalated issues from less experienced team members.

Outstanding written and verbal communication skills.

Email and phone skill required – majority of work is performed via email and phone

Provides advanced troubleshooting capability on G&A’s suite of technology solutions.

Support ELO tablets and respond to user requests for service, troubleshoot problems.

Perform minor repairs to equipment and arrange for other servicing needs.

Identify and report system issues to vendors.

Monitor and test resolution of those issues sent to vendors.

Basic troubleshooting of Wi-Fi issues from customers as well as escalation of such issues to Wi-Fi tech support team.

Basic support of technology related issues from customers and escalate

A combination of education and experience to qualify at the GS-07 level.

Consulting with customers to identify and specify requirements.

Diagnosing and resolving problems in response to customer reported incidents.

Writing, debugging, and maintaining code, and integrating hardware and software components.

Maintaining, monitoring, performance tuning, backup, and recovery of data.

Installing, testing and maintaining network operating systems software and monitoring network capacity and performance.

Working knowledge of data management software like Airflow, or other ETL tools a plus.

2+ years in cross-functional project management experience.

Experience in project management, Jira

Continuously improve SQL and python skills, helping you automate repetitive work and multiply yourself

2+ years of prior experience as Systems/Data/Product/Program Analyst.

Strong communicational skills, organizational skills, negotiation skills, and flexibility to address competing demands.

Lend IT support in areas such as cybersecurity, programming, analytics, and data center management

Computer Science, Information Technology, or Management Information Systems major or related field

Shadowing and training experiences with knowledgeable professionals

Excellent analytical and problem-solving skills

Gain hands-on experience in an IT position

Support the IT team in maintaining hardware, software, and other systems

Excellent prioritization and time management skills

Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training

2 years total development experience

1 year web application or services experience

2+ years of total development experience

2+ years of web application experience

Minimum three (3) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC).

Two (2) years experience developing and/or implementing mobile applications.

Two (2) years experience working with Git source code control.

Two (2) years experience in test-driven application development.

Two (2) years development experience integrating with third-party systems.

Three (3) years experience working with web services.

Basic computer troubleshooting skills (traditional workstations and mobile devices)

What You Will Learn from Your Job Responsibilities:

Assist with supporting the IT operational needs across all departments

Install, configure, test, monitor, and troubleshoot end-user workstations and related hardware and software to maintain required desktop service level agreements

Assist in preparing, maintaining, and upholding procedures for logging, reporting, and statistically monitoring IT support operations

Maintain inventory of all IT owned systems and applications

Strong customer service, interpersonal skills, analytical, problem solving and decision-making abilities.

Monitor, analyze, and resolve systems incidents for our managed services clients (password reset, printer not working, issues with software, etc.).

Basic knowledge of computer networking and troubleshooting.

Strong oral and written communication skills, including the ability to communicate with others in English.

Pursuing IT certification and/ or undergraduate degree in Computer Science or related field.

Field phone calls, emails, and alerts and create tickets.

Sound programming skills using language like Python

Understanding of IT infrastructure services

Currently enrolled in college pursuing a relevant degree

USA - California - Mountain View/Sunnyvale

This summer internship is full-time (40 hours/week) beginning May/June 2023 and will last three months.

Gather requirements for new applications or enhancements to create project scopes and supporting documentation

Above average communication skills, written and verbal - attention to detail is a must

Major Responsibilities (may vary depending on project):

Monitor, research and complete help desk tickets for end-user support and troubleshooting

Create and update user guides, manuals, work instructions, test scripts, etc.

Participate in user acceptance testing for new applications and enhancements

§ Computer equipment support and administration.

§ Server room maintenance and administration.

§ Periodically audit voice and data systems for possible failures and timely correction.

§ Protect the network by monitoring the security systems and overall usage of network traffic.

§ Periodically audit computer equipment with security tools to detect unauthorized software or information.

§ Maintain inventory control programs in coordination with your immediate boss considering all branches of the company.

OC / WC Windows 7 OS desktop and laptop replacement projects.

Imaging and after hour work to complete IT related projects.

Responsible to work on the >40 laptop computer images and preparation required for end-of-life replacement throughout the summer.

Responsible for providing administrative, technical, clerical and/or public relations support as assigned by department or executive leader.

Coordinates and supports organizational activities and projects (at times including weekends).

Promotes a positive work culture and upholds clinic policies and procedures, including the WE CARE standards of Behavior.

Willing to take on new assignments, grow in capabilities, and learn new things

Excellent customer service skills and the ability to work in a team environment

User support for troubleshooting of ML Automation issues

Assist in the configuration of D365 invoice automation

Work with application team to develop new Accounting process

Basic-level understanding of web applications and Accounting

Any relevant certifications or prior IT experience would be a plus.

Strong problem-solving skills and ability to troubleshoot technical issues.

Excellent communication and interpersonal skills, with the ability to work effectively within a cross-functional team.

Ability to manage time effectively and prioritize tasks in a dynamic work environment.

Assist in the setup, configuration, and maintenance of computer hardware, software, and peripherals.

Provide technical support to employees, troubleshooting hardware and software issues, and resolving user problems.

Minimum six (6) years experience working on project(s) involving the implementation of solutions applying development life cycles (e.g., SDLC).

Provides insight into recommendations for complex technical solutions that meet design and functional needs.

Serves as an expert for innovative technical solutions that meet design and functional needs.

Collaborates with architects and/or software consultants to ensure functional specifications are converted into flexible, scalable, and maintainable solution designs.

Oversees the review and implementation of recommendations of technical solutions across multiple functions.

Takes accountability for ensuring specific interfaces, methods, parameters, procedures, and functions support technical solutions and are aligned with architectural designs.

Other responsibilities and accountabilities may be assigned based on business and organization needs

Assisting with computer network security by scanning for vulnerabilities and viruses

Gain entry, exposure, and experience in the IT industry

Excellent written and verbal communication skills

Strong analytical and problem-solving skills

Ability to prioritize tasks and manage multiple projects

0-1+ years’ experience reviewing data and performing analysis

Proficient with MS/Office, demonstrated ability use MS Office tools such as Outlook, Word with an intermediate knowledge of Excel use

Experience using Office 365 collaboration tools such as OneDrive and Teams a plus

Excellent written, verbal and interpersonal skills

ADA: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990

Perform all data review and validation as assigned