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Workforce Engagement Representative Jobs

Customer Engagement Representative Jobs
By FTSi.Tech At Pittsburgh, PA, United States
Skills and Experience you will need:
Resolve customer issues thru independent problem solving skills and one-touch resolution
Strong problem solving/critical thinking skills
Excellent verbal and written communication skills
Respond to inbound customer inquiries by phone, email and online chat
Record and document details of inquiries as well as details of actions taken to resolve the issue
Virtual Customer Engagement Specialist (Workforce Management)
By Teachers On Demand, INC At Fort Lauderdale, FL, United States
Must have experience working in an educational setting
You: View our knowledge base and wiki pages for Answers
Expertise using Microsoft Excel or Google Sheets
Must have a working laptop
Ability to collaborate with a team and be a collaborator (makes work-life easier
Monday - Friday (6:00 A.M. to 10:00 A.M.)
Patient Engagement Representative Jobs
By CareMax, Inc. At Miami, FL, United States
Must be proficient in Microsoft Office, data entry, knowledge of computer applications, scanning, faxing etc.
Representative escalates unresolved issues to respective Management team.
Access to continual education through CareMax University
Minimum of one-year experience in a healthcare/medical office or health care Call Center required to include scheduling of medical appointments.
Previous experience in a Healthcare customer/patient service role.
Excellent organizational, inter-personal, and customer service skills.
Health Guide Engagement Representative ($21/Hour)
By Vida Health At United States
Interpersonal skills and technical systems knowledge and expertise are critical to successfully helping members initiate their health journey with Vida
Identify and escalate process and system issues and enhancements to the lead team to improve in all member experience workstreams
A positive attitude and resilient mindset are necessary for outbound outreach to members who can benefit from Vida’s services
Flexibility to adjust schedules, scripting and technique based on our member population and business requirements
Experience in member engagement or customer service in a health care environment (insurance plan, digital healthcare solution or hospital) preferred
Prior experience with cloud-based phone systems or CRM software, namely Genesys
Customer Engagement Representative Jobs
By Destined Consulting Solutions At Lansing, MI, United States
Previous customer service experience preferred
Strong interpersonal and communication skills
Educate our customers about our products and services
Resolve questions and service issues for customers
Determine opportunities for new sales
Sell products to established customers through up-selling and cross-selling
Dean Of Workforce And Industry Engagement
By Community College of Aurora At , Aurora, 80011, Co $95,000 - $100,000 a year
Provide leadership in academic long-range planning and employ effective enrollment management, retention, and equity-minded strategies for credit and noncredit offerings.
Master's degree in business, management, finance, or business administration.
Demonstrated experience with resource management and grants.
Demonstrated experience with strategic and operational planning, budget and resource management including meeting program accreditation standards and faculty credentialing.
A cover letter that describes how your experience aligns with the minimum and preferred qualifications of this position
Examples of Duties / Knowledge & Skills
Senior Workforce Representative Jobs
By UnitedHealth Group At , Minnetonka, 55345, Mn
Ability to work on-site within the command center, with some remote opportunities
Bachelors Degree or equivalent experience
1+ years of Contact/Call Center experience (i.e. Omni Channel, etc.)
Solid, professional communication skills (Verbal and Written)
Are you able to work on-site within the command center, with some remote opportunities?
Do you have 1+ years of Contact/Call Center experience (i.e. Omni Channel, etc.)?

Are you looking for an exciting opportunity to join a growing team and make a real impact? We are looking for a Workforce Engagement Representative to join our team and help us create a positive and engaging work environment. You will be responsible for developing and implementing strategies to increase employee engagement and satisfaction, as well as providing support to our team members. If you are passionate about creating a positive work environment and have a strong customer service background, we want to hear from you!

A Workforce Engagement Representative is responsible for engaging and motivating employees to ensure that they are productive and satisfied with their work. They are responsible for developing and implementing strategies to increase employee engagement and satisfaction, as well as developing and maintaining relationships with employees.

What is Workforce Engagement Representative Job Skills Required?

• Excellent communication and interpersonal skills
• Ability to build relationships with employees
• Ability to motivate and engage employees
• Knowledge of employee engagement strategies
• Ability to analyze data and identify trends
• Knowledge of employee benefits and policies
• Ability to develop and implement employee engagement initiatives

What is Workforce Engagement Representative Job Qualifications?

• Bachelor’s degree in Human Resources, Business Administration, or a related field
• At least two years of experience in employee engagement or a related field
• Knowledge of employee engagement strategies and best practices
• Proficiency in Microsoft Office Suite

What is Workforce Engagement Representative Job Knowledge?

• Knowledge of employee engagement strategies and best practices
• Knowledge of employee benefits and policies
• Knowledge of employee engagement metrics and analytics
• Knowledge of employee engagement software

What is Workforce Engagement Representative Job Experience?

• At least two years of experience in employee engagement or a related field
• Experience in developing and implementing employee engagement initiatives
• Experience in analyzing data and identifying trends

What is Workforce Engagement Representative Job Responsibilities?

• Develop and implement strategies to increase employee engagement and satisfaction
• Develop and maintain relationships with employees
• Analyze data and identify trends in employee engagement
• Develop and implement employee engagement initiatives
• Monitor employee engagement metrics and analytics
• Monitor employee benefits and policies
• Provide feedback and recommendations to management on employee engagement initiatives