Director Of Vip Services
By Fontainebleau Las Vegas At Las Vegas, NV, United States
Ensure regular meetings are held with management and non-management Members to review department feedback
Bachelor’s Degree in business, Hospitality, Hotel, or related field and/or equivalent combination of education and experience
Extensive technical literacy, with a strong understanding of hospitality management programs and other hotel technology innovations (automation, smart rooms, etc.)
Responsible for leading, evaluating, and coaching Members to create world-class guest experiences with every interaction
Collaborate and develop the arrival and departure experience that accounts for personalized and anticipatory service
Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary
Vip Guest Services Representative
By Golden Entertainment, Inc. At Las Vegas, NV, United States
At least one year of related experience or an equivalent combination of education and experience
Superior language skills and guest service abilities
Maintains knowledge of hotel occupancy status, special events, in-house groups and other situations affecting VIP services and the volume of transactions
Schedules, confirms, coordinates and accounts for VIP limousine services and assists with travel itineraries
Works closely with other departments, including casino hosts, to provide the highest level of service
Assigns guest rooms in accordance with current policies and procedures and processes check outs in an efficient and accurate manner

Are you looking for an exciting and rewarding career in the hospitality industry? We are looking for a Vip Services Supervisor to join our team! As a Vip Services Supervisor, you will be responsible for providing exceptional customer service to our VIP guests, ensuring their stay is comfortable and enjoyable. You will also be responsible for coordinating and supervising the daily operations of the VIP services department. If you have a passion for hospitality and customer service, this is the perfect job for you!

Overview:

A Vip Services Supervisor is responsible for overseeing the VIP services team and ensuring that all guests receive the highest level of service. They are responsible for managing the VIP services staff, ensuring that they are properly trained and equipped to provide the best possible service to guests. They also work closely with other departments to ensure that all VIP services are running smoothly and efficiently.

Detailed Job Description:

The Vip Services Supervisor is responsible for overseeing the VIP services team and ensuring that all guests receive the highest level of service. They are responsible for managing the VIP services staff, ensuring that they are properly trained and equipped to provide the best possible service to guests. They will also be responsible for developing and implementing VIP services policies and procedures, as well as ensuring that all VIP services are running smoothly and efficiently. The Vip Services Supervisor will also be responsible for monitoring the performance of the VIP services team and providing feedback and guidance to ensure that all guests receive the best possible service.

What is Vip Services Supervisor Job Skills Required?

• Excellent customer service skills
• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize tasks
• Knowledge of VIP services policies and procedures
• Knowledge of hospitality industry standards
• Knowledge of computer systems and software

What is Vip Services Supervisor Job Qualifications?

• Bachelor’s degree in hospitality management or related field
• At least 3 years of experience in a supervisory role in a hospitality setting
• Knowledge of VIP services policies and procedures
• Knowledge of hospitality industry standards
• Knowledge of computer systems and software

What is Vip Services Supervisor Job Knowledge?

• Knowledge of VIP services policies and procedures
• Knowledge of hospitality industry standards
• Knowledge of computer systems and software
• Knowledge of customer service principles and practices
• Knowledge of safety and security procedures

What is Vip Services Supervisor Job Experience?

• At least 3 years of experience in a supervisory role in a hospitality setting
• Experience in managing VIP services staff
• Experience in developing and implementing VIP services policies and procedures

What is Vip Services Supervisor Job Responsibilities?

• Oversee the VIP services team and ensure that all guests receive the highest level of service
• Manage the VIP services staff and ensure that they are properly trained and equipped to provide the best possible service to guests
• Develop and implement VIP services policies and procedures
• Monitor the performance of the VIP services team and provide feedback and guidance
• Work closely with other departments to