Director Of Vip Services
By 1 Hotels At Hanalei, HI, United States
Passionate about hotel operations and guest service in a luxury property with a minimum of 4 years of similar work experience.
Prior experience in a quality luxury hotel brand.
A post-secondary diploma or degree would be a plus.
Excels at communication, both verbal and written.
Is flexible and willing to meet the demands of a 24-hour operation
Designed by Nature work environment

Are you looking for an exciting and rewarding career in the hospitality industry? We are looking for a Vip Services Supervisor to join our team! As a Vip Services Supervisor, you will be responsible for providing exceptional customer service to our VIP guests, ensuring their stay is comfortable and enjoyable. You will also be responsible for coordinating and supervising the daily operations of the VIP services department. If you have a passion for hospitality and customer service, this is the perfect job for you!

Overview:

A Vip Services Supervisor is responsible for overseeing the VIP services team and ensuring that all guests receive the highest level of service. They are responsible for managing the VIP services staff, ensuring that they are properly trained and equipped to provide the best possible service to guests. They also work closely with other departments to ensure that all VIP services are running smoothly and efficiently.

Detailed Job Description:

The Vip Services Supervisor is responsible for overseeing the VIP services team and ensuring that all guests receive the highest level of service. They are responsible for managing the VIP services staff, ensuring that they are properly trained and equipped to provide the best possible service to guests. They will also be responsible for developing and implementing VIP services policies and procedures, as well as ensuring that all VIP services are running smoothly and efficiently. The Vip Services Supervisor will also be responsible for monitoring the performance of the VIP services team and providing feedback and guidance to ensure that all guests receive the best possible service.

What is Vip Services Supervisor Job Skills Required?

• Excellent customer service skills
• Strong leadership and management skills
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize tasks
• Knowledge of VIP services policies and procedures
• Knowledge of hospitality industry standards
• Knowledge of computer systems and software

What is Vip Services Supervisor Job Qualifications?

• Bachelor’s degree in hospitality management or related field
• At least 3 years of experience in a supervisory role in a hospitality setting
• Knowledge of VIP services policies and procedures
• Knowledge of hospitality industry standards
• Knowledge of computer systems and software

What is Vip Services Supervisor Job Knowledge?

• Knowledge of VIP services policies and procedures
• Knowledge of hospitality industry standards
• Knowledge of computer systems and software
• Knowledge of customer service principles and practices
• Knowledge of safety and security procedures

What is Vip Services Supervisor Job Experience?

• At least 3 years of experience in a supervisory role in a hospitality setting
• Experience in managing VIP services staff
• Experience in developing and implementing VIP services policies and procedures

What is Vip Services Supervisor Job Responsibilities?

• Oversee the VIP services team and ensure that all guests receive the highest level of service
• Manage the VIP services staff and ensure that they are properly trained and equipped to provide the best possible service to guests
• Develop and implement VIP services policies and procedures
• Monitor the performance of the VIP services team and provide feedback and guidance
• Work closely with other departments to