(Remote) Application Support Analyst
By Harris Computer Systems At , , Vt
Practical experience and an understanding of incident management, problem, and change management
Experience with release management principles and methodology
Manage and triage incoming external and internal stakeholder requests via JIRA Service Desk
Manage multiple priorities and own your work from end to end
2+ years of experience in an Application Support role
Strong communication skills & bias for action

Are you looking for an exciting opportunity to work in a fast-paced environment and use your technical skills to provide top-notch Unix application support? We are looking for a Unix Application Support Analyst to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting and resolving customer issues, as well as providing guidance and support for our Unix applications. If you have a passion for technology and a commitment to customer service, this could be the perfect job for you!

Overview Unix Application Support Analysts are responsible for providing technical support and maintenance for Unix-based applications. They troubleshoot and resolve application-related issues, and ensure that applications are running smoothly and efficiently. Detailed Job Description Unix Application Support Analysts are responsible for providing technical support and maintenance for Unix-based applications. They troubleshoot and resolve application-related issues, and ensure that applications are running smoothly and efficiently. They also provide technical assistance to users, and may be responsible for developing and maintaining system documentation. Job Skills Required
• Strong knowledge of Unix operating systems
• Excellent troubleshooting and problem-solving skills
• Good understanding of networking concepts
• Excellent communication and customer service skills
• Ability to work independently and in a team environment
• Knowledge of scripting languages such as Bash, Perl, and Python
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in Unix application support
• Certification in Unix systems administration is a plus
Job Knowledge
• Knowledge of Unix operating systems
• Knowledge of networking concepts
• Knowledge of scripting languages such as Bash, Perl, and Python
• Knowledge of system documentation
Job Experience
• At least two years of experience in Unix application support
• Experience in troubleshooting and resolving application-related issues
• Experience in providing technical assistance to users
Job Responsibilities
• Provide technical support and maintenance for Unix-based applications
• Troubleshoot and resolve application-related issues
• Ensure that applications are running smoothly and efficiently
• Provide technical assistance to users
• Develop and maintain system documentation
• Monitor system performance and make necessary adjustments