Traveling Member Service Representative 1 Jobs in Ohio

Analyzes various transportation scenarios to determine the optimal service provider which meet the needs and care requirements of our member.

Customer service and scheduling experience preferred.

Excellent oral, verbal, and written communication skills.

Exceptional customer service, planning and organizational skills required.

PC skills including data base entry and Microsoft Office required.

Potential Hybrid Position (Partial Work From Home)

Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.

Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.

Greet members, prospective members and guests, providing exceptional customer service.

Handle all front desk related activities including:

Answer phones in a friendly manner and assist callers with a variety of questions.

Check members into the system.