Traveling Member Service Representative 1 Jobs in California

Addresses customer questions and resolves complaints through a combination of telephone service, computer data entry, billing, balancing and reconciling customer payments.

Maintains appropriate records, prepares requested reports and performs related word processing, data entry and/or clerical duties.

Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service.

Six months related experience and/or training.

Develops strategies to effectively manage current and future challenges and opportunities; develops recommendations and actionable plans.

Demonstrates ability to use computers and technology capabilities.