Travel Administration Support Jobs

Project management or process implementation experience is a plus.

Experience in order management or contract administration, preferably in a multinational public company.

Proven track record in order management or customer service, preferably in a multinational public company.

Manage support for extending license provisioning for contract renewals, updating Salesforce account status, sales return authorizations, defective product returns, and mis-shipments.

Manage and track orders, update Salesforce opportunities/quotes, and provide product information and troubleshooting for direct customers and resellers.

Experience with Salesforce and Oracle is required.

• Time management and organization skills

• Experience in educational setting preferred

• Coordinate electronic exam versions with Classroom Education to determine release/retirement dates.

• Compile education research from association and Internet sources.

• Revise and maintain online education course template pages.

• Create, evaluate, update, and implement Standard Operations Procedures (SOPs) documents for production of education materials.

Five to eight years of experience in administrative and support staff activities

Strong reading, writing and mathematical skills

Ability to manage multiple tasks/projects and deadlines simultaneously

Advanced administrative, secretarial and clerical skills

Excellent verbal and written communication and grammatical skills

Proficient computer skills, especially Microsoft Office applications

Job Functions, Duties, Responsibilities and Position Qualifications:

Performs a variety of general office tasks such as answering phones and computer data entry. *

Schedules house calls ordered from doctor’s offices and nursing homes. *

Researches client issues related to patient information. *

Liaison between clients and internal departments.

Performs other related duties as assigned.

Perform data entry of applications and forms.

Ability to work independently and interact effectively with others in a team environment.

Ability to exercise tactful/good judgment with all levels of staff and the public.

Review data analysis to validate member eligibility and ensure completeness.

Partner with subject matter experts to ensure quality control review of work.

Respond verbally and in writing to members and/or employers if form is required to be returned for corrections.

Experience with Profile Management Tool preferred.

Profile management tools: Create and maintain Traveler profiles, process profile update requests form travelers & Agents, research and resolve profile issues.

Prior involvement with project management processes is a plus.

Work with clients and internal teams to identify key business requirements and configure the Online Booking Tool to meet those requirements

Recent, native GDS experience on Sabre is necessary.

Prior experience with Mid-office functionality required.

Attention to detail, strong organizational skills, and a creative approach to problem-solving.

No experience necessary. Full training provided!

Access to medical benefits available (varies by state)

Investigate and research potential client travel inquiries.

Follow up with clients to ensure that any reported issues have been resolved before, during, or after travel.

Respond professionally and timely to client incoming phone calls, emails, or other communications.

Assist with designing, preparing, and ordering educational aids and materials as directed by management.

Working knowledge of service request management tools.

Demonstrates strong organizational skills; possess specific work experience for HR in employee records, data updates, entry, and maintenance.

Run reports to manage, monitor and provide KPIs as requested by various departments.

Minimum of one (1) year of related experience with Shared Services experience.

Working knowledge and use of PeopleSoft or related database software.

Time Management and Organization skills.

Work with the NAL Corporate Travel Manager to manage compliance to company travel policy and preferred vender programs through expense reconciliation.

Intermediate computer skills with MS Word, MS Excel and MS Office.

Assist with reconciling crew travel charges on credit card statements and obtaining vendor receipts when necessary.

Assist with auditing travel vendor discounts in Concur.

Assist with Travel SharePoint site content and updates.