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Transportation Member Service Representative Jobs in Ohio

Transportation Member Service Representative
By Nascentia Health At , Syracuse, 13204
Analyzes various transportation scenarios to determine the optimal service provider which meet the needs and care requirements of our member.
Customer service and scheduling experience preferred.
Excellent oral, verbal, and written communication skills.
Exceptional customer service, planning and organizational skills required.
PC skills including data base entry and Microsoft Office required.
Potential Hybrid Position (Partial Work From Home)
Customer Service Representative | Member Service Division | October 2023
By Blue Cross Blue Shield of Massachusetts At , Quincy, 02171, Ma $20 an hour

We’re looking for people who are:

Join our team to enjoy:

Office Assistant - Greeter - Member Service Representative
By UnifyWork At Cleveland, OH, United States
3 months to 1 year of Related Experience
Analyze data to determine answers to questions from customers or members of the public.
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
Conduct tours or deliver talks describing features of public facilities, such as a historic site or national park.
Member Service Representative Jobs
By Planet Fitness At Summitview, WA, United States
Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
Greet members, prospective members and guests, providing exceptional customer service.
Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
Member Service Representative - Main Office
By TruPartner Credit Union At Cincinnati, OH, United States
Previous customer service and sales experience
You get great satisfaction by offering exceptional service to our members that provides everyone enormous success
Basic understanding of computers and technology
Notary Public (or eligible to become one in the state of Ohio)
health, dental, vision, and prescription coverage. Life and disability insurance and some health insurance plans
immediate enrollment in our 401(k) plan, free parking, and an onsite gym available 24/7

Are you looking for a job that allows you to help people and make a difference in their lives? Become a Transportation Member Service Representative and help people get where they need to go! You'll be the go-to person for all their transportation needs, providing excellent customer service and ensuring their safety and satisfaction. Join us and make a difference today!

Overview Transportation Member Service Representatives are responsible for providing customer service to members of a transportation organization. They are responsible for responding to inquiries, resolving customer complaints, and providing information about the organization’s services. Detailed Job Description Transportation Member Service Representatives are responsible for providing customer service to members of a transportation organization. They answer inquiries, resolve customer complaints, and provide information about the organization’s services. They may also be responsible for processing payments, scheduling appointments, and maintaining customer records. Job Skills Required
• Excellent customer service skills
• Knowledge of the organization’s services
• Ability to multitask
• Good communication skills
• Ability to work independently
• Good problem-solving skills
• Knowledge of computer software
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of the organization’s services
• Ability to multitask
• Good communication skills
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of the organization’s services
• Knowledge of computer software
Job Experience
• Previous customer service experience
• Previous experience in a transportation organization
Job Responsibilities
• Respond to customer inquiries and complaints
• Provide information about the organization’s services
• Process payments and schedule appointments
• Maintain customer records
• Resolve customer complaints
• Follow up with customers to ensure satisfaction