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Transportation Member Service Representative Jobs in Iowa

Member Service Representative Jobs
By Iowa Workforce Development At Independence, IA, United States
Create excellent service experiences that promote the Veridian brand.
Understand and be familiar with Bank Secrecy Act (BSA) guidelines.
Receive and process member transactions including: loan payments, deposits and withdrawals, transfers, money orders, and U.S. Savings Bonds.
Actively cross-sell credit union products and services to current, new and potential members through direct and outbound efforts.
Actively refer loan opportunities for current, new and potential members to Loan Advisors.
Assist members over the phone.
Member Service Representative Jobs
By Broadpath At , Remote
1+ year Work at Home experience preferred
Review, update and becomes familiar with the new and revised benefit information, billing information, claims information
Manage your time according to your appointed scheduled time (Breaks, Lunch, Training…..)
1-3 Years Customer Service Experience
1+ Year experience working with FACETS
Proficient in basic computer navigation such as use of multiple applications, ability to toggle between applications/tools, utilization of remote desktops
Member Customer Service Representative Iii
By Premera Blue Cross At , Remote $41,600 - $62,400 a year
Healthcare, benefits, call center, claims processing or Facets experience.
Work from home, full time (40-hour week).
Generous benefits package that starts on Day 1 including health, dental, vision, PTO, and incredible retirement packages.
Work with highly sensitive information while maintaining Personal Protected Information (PPI) requirements.
Dedicated to respond to member calls regarding benefits, billing, eligibility, enrollment, appeals, prior authorization, and prescription questions.
Eighteen (18) months previous customer service experience (Required).
Member Service Representative Jobs
By Greater Nevada Credit Union At , Ely, 89301, Nv $35,500 - $49,000 a year
Apply appropriate procedures and reporting requirements of the Bank Secrecy Act
Compensation is dependent on experience
Competitive compensation and Greater Benefits are part of our deal
Previous experience selling or referring products or services
Active listening and problem-solving skills
Possess effective written and verbal communication skills

Are you looking for a job that allows you to help people and make a difference in their lives? Become a Transportation Member Service Representative and help people get where they need to go! You'll be the go-to person for all their transportation needs, providing excellent customer service and ensuring their safety and satisfaction. Join us and make a difference today!

Overview Transportation Member Service Representatives are responsible for providing customer service to members of a transportation organization. They are responsible for responding to inquiries, resolving customer complaints, and providing information about the organization’s services. Detailed Job Description Transportation Member Service Representatives are responsible for providing customer service to members of a transportation organization. They answer inquiries, resolve customer complaints, and provide information about the organization’s services. They may also be responsible for processing payments, scheduling appointments, and maintaining customer records. Job Skills Required
• Excellent customer service skills
• Knowledge of the organization’s services
• Ability to multitask
• Good communication skills
• Ability to work independently
• Good problem-solving skills
• Knowledge of computer software
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of the organization’s services
• Ability to multitask
• Good communication skills
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of the organization’s services
• Knowledge of computer software
Job Experience
• Previous customer service experience
• Previous experience in a transportation organization
Job Responsibilities
• Respond to customer inquiries and complaints
• Provide information about the organization’s services
• Process payments and schedule appointments
• Maintain customer records
• Resolve customer complaints
• Follow up with customers to ensure satisfaction