Transportation Member Service Representative Jobs in Idaho , Employment

Are you looking for a job that allows you to help people and make a difference in their lives? Become a Transportation Member Service Representative and help people get where they need to go! You'll be the go-to person for all their transportation needs, providing excellent customer service and ensuring their safety and satisfaction. Join us and make a difference today!

Overview Transportation Member Service Representatives are responsible for providing customer service to members of a transportation organization. They are responsible for responding to inquiries, resolving customer complaints, and providing information about the organization’s services. Detailed Job Description Transportation Member Service Representatives are responsible for providing customer service to members of a transportation organization. They answer inquiries, resolve customer complaints, and provide information about the organization’s services. They may also be responsible for processing payments, scheduling appointments, and maintaining customer records. Job Skills Required

• Excellent customer service skills

• Knowledge of the organization’s services

• Ability to multitask

• Good communication skills

• Ability to work independently

• Good problem-solving skills

• Knowledge of computer software

Job Qualifications

• High school diploma or equivalent

• Previous customer service experience

• Knowledge of the organization’s services

• Ability to multitask

• Good communication skills

Job Knowledge

• Knowledge of customer service principles and practices

• Knowledge of the organization’s services

• Knowledge of computer software

Job Experience

• Previous customer service experience

• Previous experience in a transportation organization

Job Responsibilities

• Respond to customer inquiries and complaints

• Provide information about the organization’s services

• Process payments and schedule appointments

• Maintain customer records

• Resolve customer complaints

• Follow up with customers to ensure satisfaction