Register
Recruit Create CV

Tier Ll It Support Analyst Jobs

It Support Specialist, Tier I
By Global CTI Group At Bakersfield, CA, United States
Someone that has experience loading Windows 10 and 11 from scratch and installing business software.
What will we offer you?
Someone who can answer Tier 1 support requests from clients via incoming calls or email support requests.
Someone that can create and modify users in Active Directory and add users to Exchange.
Someone that can work in Microsoft 365 and add licenses and create and modify users.
Help desk: 3 years (Preferred)
It Support Specialist, Tier Iii
By Global CTI Group At Bakersfield, CA, United States
Must possess strong customer services abilities and communication skills.
The ideal candidate should have the following technical skills and experience:
Perform remote support cases using ConnectWise Automate and Control to complete escalations and other help desk tasks.
Onsite Support activities at client sites if remote resolution cannot be accomplished.
Sr. Support Case Escalation Engineer on advanced and complex support cases above the skillset of Tier 1 and 2 Technicians.
8+ years’ experience in managing, designing, and implementing Windows Active Directory networks in both physical and virtual settings.
Tier 3 It Support Jobs
By Staffing Technologies At Atlanta Metropolitan Area, United States
· Expert level knowledge in all areas of ownership and confidence to support other areas
· Manage and prioritize tasks, problems, change, and projects
· Solid analytical and problem resolution skills with a wide variety of computer hardware and software issues
· A good understanding and broad knowledge of computer technology and networking architectures
· Excellent communication, interpersonal, organizational, and presentation skills
This role is onsite x5 days a week in the downtown ATL area.
Claims Agent Ll Jobs
By WSSC Water At , Laurel, Md $27.18 - $46.20 an hour
Required Knowledge, Skills, And Abilities
Knowledgeable regarding investigative techniques, negligence and contract law, construction costs/methods
Excellent interpersonal and customer service skills required
4 years’ experience adjusting property damage or bodily injury claims
Secures statements (recorded and written) from claimants, employees, witnesses, etc.
Inspects incident scenes to secure photographs and diagrams and assess damage
Staff Analyst Ll Trainee
By San Bernardino County HR At San Bernardino County, CA, United States
Proficient with or intuitive ability to learn to work with enterprise financial management systems such as SAP.
supporting management or professional level administrative services staff
Important Notes Regarding Qualifying Education and Experience:
Qualifying experience must be clearly demonstrated in detail in the Work Experience section of the Application.
General office/clerical, retail sales, eligibility worker, employment services, child support services and other similar experience is not considered qualifying.
Excellent writing skills with the ability to prepare clear and accurate administrative reports
Desktop Support Technician- Tier Ll
By DLH Corporation At Maryland, United States
Strong customer service and end-user equipment support skills; preferably with some experience support VIPs (MUST)
Foundation Certificate in IT Service Management (ITIL) v3 or higher
Experience supporting various operating systems – expertise should include Windows 7/10; and some MAC OS (ideally 10.8 and above)
3+ years of technical support experience in Microsoft suite
Experience using ticketing system (preferably Service Now)
Provide hardware and software support to a diversified staff and end-user population
It Technician Ll / 60013303Rp
By State of South Carolina At Aiken County, SC, United States
Ability to establish effective working relationships with vendors, management staff and users.
Knowledge of computer system analysis, design, testing, debugging and maintenance techniques.
This position is a re-post. Previous applicants do not need to re-apply.*
Maintain weekly logs of work being performed and submit these reports to appropriate personnel in a timely manner.
Performs other duties as required.
Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children.
It Support - Tier 3
By First Call Computer Solutions At , Remote $28 - $32 an hour
Certification assistance & continuing education benefits
Desktop operating system support skills
Advanced use of server operating system skills
Rich and flexible medical/dental with a Health Savings Account option.
Paid Vacation, Sick, and Holiday time
Retirement: 401k with 4% match and discretionary profit sharing.
Management Analyst Ll Jobs
By VSolvit At San Diego, CA, United States
 Serve as single point of contact (POC) for management requirements.
 Bachelor’s degree in Business, Management, Finance, Public Administration, or a related field.
 Project or Program Management Professional Certification or Certified DAWIA Level 2 or 3 in Program Management.
 Manage staffing calendar, security check-in and maintain inventory.
coordinating visits and associated requirements.
 Support the development, planning and coordination, tracking of special test projects or adhoc requirements as
Support Center Analyst, Tier 3 (Miami)
By Klik Holdings At Miami, FL, United States
Excellent verbal and written communication skills, phone etiquette, data entry, and soft skills
Ability to match client’s business requirements with product capabilities
Manage and monitor problem tickets, analyze incidents, and determine the support required
Make sure all deliverables arrive in good order, on time, and fulfill customers’ requirements
Provide business, technical, and product knowledge in support of sales activities to ensure customer satisfaction
Identify, document, and communicate clients’ requirements to appropriate stakeholders for solution design.
Project Manager Ll Jobs
By Oracle At United States
2-3 years of experience in a healthcare environment.
Act as the solution owner, providing in-depth solution knowledge and oversight to project teams
Cultivate and manage external client relationships to achieve business objectives
Manage project risks and escalate as appropriate
Direct and support a team of associates responsible for client project deliverables
Assist internal and external teams with solution configuration, testing, and troubleshooting

Are you looking for an exciting opportunity to use your technical skills to help customers? We are looking for a Tier II IT Support Analyst to join our team and provide exceptional customer service and technical support. You will be responsible for troubleshooting and resolving customer issues, as well as providing guidance and assistance to customers. If you have a passion for technology and a commitment to providing excellent customer service, then this is the job for you!

Overview A Tier II IT Support Analyst is a technical support specialist who provides assistance to customers with computer hardware, software, and network issues. They are responsible for troubleshooting and resolving customer inquiries in a timely and efficient manner. They must have a strong knowledge of computer systems and be able to communicate effectively with customers. Detailed Job Description The Tier II IT Support Analyst is responsible for providing technical support to customers with computer hardware, software, and network issues. They must be able to troubleshoot and resolve customer inquiries in a timely and efficient manner. They must also be able to communicate effectively with customers and provide them with clear instructions on how to resolve their issues. The Tier II IT Support Analyst must be able to work independently and as part of a team. Job Skills Required
• Excellent customer service skills
• Strong problem-solving and troubleshooting skills
• Knowledge of computer systems and networks
• Ability to communicate effectively with customers
• Ability to work independently and as part of a team
• Knowledge of computer hardware and software
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least 2 years of experience in IT support
• A+ Certification or equivalent
• Microsoft Certified Professional (MCP) or equivalent
Job Knowledge
• Knowledge of computer systems and networks
• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting and problem-solving techniques
Job Experience
• At least 2 years of experience in IT support
• Experience in customer service
• Experience in troubleshooting and resolving customer inquiries
Job Responsibilities
• Provide technical support to customers with computer hardware, software, and network issues
• Troubleshoot and resolve customer inquiries in a timely and efficient manner
• Communicate effectively with customers and provide them with clear instructions on how to resolve their issues
• Work independently and as part of a team
• Monitor and maintain computer systems and networks