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Tier 1 Lead Jobs

Managing Director - Enterprise Technology - Tier 1 Systematic Fund
By Goldman Lloyds At New York City Metropolitan Area, United States
Manage vendor relationships, technology partnerships, and third-party service providers to optimize service levels and ensure alignment with the firm's requirements.
Strong commitment to maintaining the highest standards of security, compliance, and risk management.
Collaborate with quantitative researchers, traders, and portfolio managers to identify technology-driven solutions that enhance trading strategies and quantitative models.
Develop and manage the technology budget, allocating resources effectively to deliver strategic initiatives on time and within budget.
Represent the firm's technology capabilities to external stakeholders, industry partners, and clients, demonstrating the firms commitment to innovation and excellence.
Bachelor's or Master's degree in Computer Science, Engineering, Finance, or a related field; MBA or advanced degree is a plus.
Staff Nurse Tier 1 Jobs
By Appalachian Regional Healthcare (ARH) At Hazard, KY, United States

Overview The Staff Nurse is accountable for interpreting the plan of Medical care, assessment of patients clinical decision-making regarding nursing care, assuring nursing care is provided in a ...

Staff Nurse Tier 1 Jobs
By Appalachian Regional Healthcare (ARH) At Middlesboro, KY, United States

Overview The Staff Nurse is accountable for interpreting the plan of Medical care, assessment of patients clinical decision-making regarding nursing care, assuring nursing care is provided in a ...

Tier 1 Soc Analyst Jobs
By Accenture At , San Antonio
DoD 8570 Level II certifications such as Security+
Bonus Points if you have:
Role Location: Range of Starting Pay for role
New York City: $77,700 - $104,600
Accenture Equal Opportunity and Affirmative Action Policy Statement.
or speak with your recruiter.
Soc Analyst (Tier 1) - Remote
By Binary Defense At ,
Previous work or classroom experience with Security Information Event Management (SIEM) platforms, such as:
Provide our clients with clear/concise written investigations within the Binary Defense service management system.
Stay up-to-date on the latest vulnerabilities, threats, and attacks around the world.
Bachelor’s Degree in Cyber Security or equivalent work experience.
Excellent written and oral communication skills
Previous work or classroom experience with Endpoint Protection platforms, such as:
Security Event Monitoring Tier 1 Analyst
By Deloitte At , Arlington
Fundamental understanding and/or working experience with different attack vectors such as malware, phishing, social engineering, or vulnerability exploitation
Fundamental understanding and/or working experience with Active Directory, Windows, or Linux system administration
Fundamental understanding and/or working experience with network services and devices, the OSI model, and TCP/IP protocols
Excellent written, verbal, interpersonal, and collaborative skills
Up-to-date knowledge on current cybersecurity news and trends
Scripting experience (JavaScript, PHP, PowerShell, Python)
Remote - Csr Full-Time (Tier 1)
By Genesco Inc At , Nashville, 37214, Tn
Use our communication software to interact with your teammates, management, and internal department personnel.
Work cross-functionally with internal teams to ensure a seamless customer experience.
Exhibit and utilize critical thinking, empathy, reading comprehension, and problem-solving skills.
Quickly and effectively apply coaching, feedback, and training to improve individual performance and customer experience.
1-2 years of customer service/retail experience preferred.
Meet minimum requirement for words per minute on a typing evaluation.
Implementation Specialist Tier 1 Jobs
By Entrinsik, Inc. At Raleigh, NC, United States
Additional Preferred Skills And Experience
Strong communication and problem-solving skills
Experience with Windows and Linux operating systems
Experience with HTML and JavaScript or similar OOP language
Experience with the Ellucian Colleague schema
Provide technical support to our customers via phone, email, and/or web meetings in a prompt & professional manner.
Lead Coordinator - 1-800 Water Damage
By 1-800 WATER DAMAGE At Jamaica, NY, United States
Possible experience within the industry.
Intake new losses via phone, email, and fax.
Monitor updates in DMS for job status, documentation of communication from insurance and customer.
Monitor updates in XactAnalysis/Alacrity/Lions Bridge daily.
Monitor field paperwork is completed and up to date.
Update Dropbox daily with status updates, files, and move for finalized billing.
General Worker - Tier 1
By Vezita Tech, Inc At St Louis, MO, United States

Job Order Type: Recruited Labor Category: Light Industrial Procurement Type: Contingent Labor Work Location: MO-1900 Crystal Industrial Court-St. Louis Work Days/Hours: M-F 6am - 2:30pm CST

Soc Analyst Tier 1 - Blue Team
By A2SECURE At United States
Demonstrable experience and interest in the field of cybersecurity (previous work experience is not required).
Flexible Working Plan: remote work and flexible hours.
What will be your main responsibilities?
Your main responsibilities will be as follows:
Do you meet the profile requirements?
What do we offer you?
Tier 1 Soc Analyst Jobs
By Accenture At San Antonio, TX, United States
Bonus Points if you have:
Accenture is committed to providing veteran employment opportunities to our service men and women.
For details, view a copy of the Accenture Equal Opportunity and Affirmative Action Policy Statement.
Tier 1 Engineer Jobs
By GTT At Florida, United States
Ensure the Configuration Management System (CMS) is maintained/updated.
Identify need for Problem Management for reoccurring Incidents/Events.
Compliance with Service Operations processes (Event Management, Incident Management, Request Fulfilment, Change Management, and Problem Management) and associated metrics (SLAs/OLAs/KPIs/other metrics).
Provide feedback to appropriate Line Manager on how the Service Desk and supporting functions can improve.
Up to 12 x months experience in Customer Service/Contact Centre/Help Desk/Service Desk role (desirable).
Knowledge and understanding of TCP/IP protocol stack OSI layering (OSI model).
Soc Analyst Tier 1 Jobs
By Leidos At United States
Incident Management: Monitor network traffic for unusual activity and respond to threats or escalate to Tier 2.
Collaboration: Continuously share knowledge and contribute to improvement of SOC tools and processes.
1-2 years of experience in cybersecurity
Looking for experience in developing or customizing security tools.
Candidates who have experience in monitoring the following security logs: Endpoint, Network, and Cloud.
Threat Tracking: Maintain awareness of ongoing cyber threats over time.
Data Analyst - Tier 1 Systematic Quant Fund
By Goldman Lloyds At New York, NY, United States
Experience with SQL and database technologies for efficient data retrieval and management.
Proven experience as a Data Analyst or similar role, preferably in the finance industry.
Collaborate with quantitative researchers and traders to understand their data requirements and develop appropriate data solutions.
Strong proficiency in Python programming, with experience in data manipulation, statistical analysis, and data visualization libraries (e.g., Pandas, NumPy, Matplotlib, seaborn).
Excellent analytical and problem-solving skills, with a keen attention to detail.
Strong communication and collaboration abilities to work effectively in a team-oriented environment.
Call Specialist Supervisor ~ Tier 1 - Remote | Wfh
By Get.It Recruit - Administrative At Atlanta, GA, United States

We are seeking a dynamic and compassionate Tier 1 Call Specialist Supervisor to join our team! In this role, you will oversee and support our Tier 1 Call Specialists in providing exceptional ...

Tier 1 Engineer Jobs
By GTT At Texas, United States
Escalate, for higher level support, to Tier II and Management.
Knowledge of core TCP/IP networking skills, routing, and switching (Juniper/Cisco)
Efficiently and accurately manages inbound calls from all GTT customers
1+ or more years of relevant job experience.
Relevant job experience is described as a technical support role (i.e.: NOC, IT Helpdesk, or Service Desk)
Excellent communication skills (verbal and written)
Soc Tier 1 Analyst Jobs
By CGI At Rockville, MD, United States
Knowledge of network protocols, TCP/IP, and common security vulnerabilities
Excellent problem-solving and critical-thinking skills, with a keen attention to detail
Strong written and verbal communication skills, including the ability to convey technical information to non-technical stakeholders
Required Qualifications To Be Successful In This Role
Identify and investigate potential security incidents and events, performing initial triage and analysis to determine the severity and impact
Escalate and report security incidents to higher-level analysts or incident response teams as necessary
Soc Analyst (Tier 1) - Remote
By Totem Market Valuations At Stow, OH, United States
Previous work or classroom experience with Security Information Event Management (SIEM) platforms, such as:
Provide our clients with clear/concise written investigations within the Binary Defense service management system.
Stay up-to-date on the latest vulnerabilities, threats, and attacks around the world.
Bachelor’s Degree in Cyber Security or equivalent work experience.
One or more Cybersecurity certifications.
Excellent written and oral communication skills
Security Operations Center (Soc) Analyst, Tier 1 (Eastern Us)
By Cybereason At United States
1-3+ years of relevant cybersecurity experience with a strong knowledge working in security operations
1-3+ years of relevant cybersecurity experience in at least two of the following is a must:
Strong knowledge of modern operating systems
Experience with a scripting language (Python, Bash, PowerShell, etc.)
Strong organisational skills and ability to handle a wide range of tasks and re-prioritize them on short notice
Able both independently as well collaborate within a team in a remote work setting

Are you looking for an exciting opportunity to lead a team of top-tier professionals? We are looking for a Lead to join our team and help us reach our goals. As Lead, you will be responsible for managing and motivating a team of experts, driving innovation and growth, and ensuring that our projects are completed on time and within budget. If you are a motivated and experienced leader, this is the perfect job for you!

Overview A Tier 1 Lead is a senior-level position responsible for leading a team of Tier 1 customer service representatives. The Lead is responsible for providing guidance, support, and direction to the team, ensuring that customer service standards are met, and resolving customer service issues. Detailed Job Description The Tier 1 Lead is responsible for leading a team of Tier 1 customer service representatives. The Lead will provide guidance, support, and direction to the team, ensuring that customer service standards are met, and resolving customer service issues. The Lead will also be responsible for monitoring customer service performance, providing feedback and coaching to the team, and developing and implementing customer service strategies. The Lead will also be responsible for developing and maintaining relationships with customers, and ensuring customer satisfaction. Job Skills Required
• Excellent customer service skills
• Excellent communication and interpersonal skills
• Ability to lead and motivate a team
• Ability to handle customer complaints and escalations
• Ability to analyze customer service data
• Knowledge of customer service best practices
• Knowledge of customer service software
• Knowledge of customer service processes
Job Qualifications
• Bachelor’s degree in business, customer service, or related field
• 5+ years of customer service experience
• 3+ years of experience leading a customer service team
• Knowledge of customer service best practices
• Knowledge of customer service software
Job Knowledge
• Knowledge of customer service best practices
• Knowledge of customer service software
• Knowledge of customer service processes
• Knowledge of customer service metrics
• Knowledge of customer service strategies
Job Experience
• 5+ years of customer service experience
• 3+ years of experience leading a customer service team
• Experience developing and implementing customer service strategies
• Experience developing and maintaining relationships with customers
• Experience monitoring customer service performance
Job Responsibilities
• Lead and motivate a team of customer service representatives
• Monitor customer service performance and provide feedback and coaching
• Develop and implement customer service strategies
• Develop and maintain relationships with customers
• Handle customer complaints and escalations
• Analyze customer service data
• Ensure customer satisfaction