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Ticketing Operations Supervisor Jobs

Ticketing Manager Jobs
By Barrett-Jackson Auction Company At Statesboro, GA, United States

Position Summary: Reporting to the COO, the Ticketing Manager is responsible for creating and driving ticketing strategies, operations, reporting and technologies while ensuring a professional ...

Ln Concerts, Vp Of Ticketing Operations
By Live Nation At , Beverly Hills
10+ years of related experience in ticketing and/or box office management
Design and administer a robust training program to enhance and develop the skillsets of Tour Ticketing team members.
Provide support and guidance to Tour Ticketing team members when tour offers are being determined.
Expert knowledge of the Ticketmaster platform
Working knowledge of other ticketing systems
Strong leader with experience managing diverse, high performing teams
Ticketing Services Agents Jobs
By Walnut Street Theatre At , Philadelphia, 19107 $15 an hour

The Walnut Street Theatre, America's Oldest Theatre, has openings for part-time Ticketing Services Agents to handle incoming telephone inquiries, ticket sales and ...

Ticketing Manager - Concerts
By Ryman Hospitality Properties At , Nashville, 37214

Develop and maintain expert knowledge of the ticketing system, procedures, functionality, processes, and configuration. Absorb knowledge quickly and self-teach new functionality based on system ...

Ticketing Agent Jobs
By Golden Entertainment, Inc. At Las Vegas, NV, United States
Offer information regarding property promotions, products, services, and events taking place
1 year of previous cash handling and customer service experience preferred
Prior experience working in a team or group environment
Excellent communication skills, both written and verbal
Provide excellent customer service while selling tickets to the Strat tower, rides, and shows as well as upselling packages
Upsell all transactions including, but not limited to, additional rides, restaurants, packages, shows and special events
Service Executive, Ticketing Jobs
By Angel City Football Club At Los Angeles, CA, United States
Engage with Season Ticket Holders; support new customer onboarding and education
Execute Season Ticket Holder touchpoint campaigns and benefits programs
Create exceptional, memorable experiences for Season Ticket Holders through game-day opportunities and events
Perform game day responsibilities, including entertaining clients and prospects, as well as working ticket booths and tables
Experience working in ticketing and service, preferably within professional sports, luxury, or hospitality
Strong communication skills including written, verbal, and interpersonal
Director Of Ticketing Systems Operations (1504365)
By Tier4 Group At Atlanta Metropolitan Area, United States
Strong project management skills, delivering complex projects on time and within budget.
Excellent leadership and team management abilities.
Manage ticketing systems and ensure their smooth functioning and optimization.
Lead strategic projects for ticketing operations, including system upgrades and customer experience enhancements.
In-depth knowledge of ticketing systems and software.
Strong interpersonal and communication skills.
Ticketing Sales Manager Jobs
By LIV Golf At New York, NY, United States
Keep the CRM (customer relationship management) system up to date using proper CRM hygiene by tracking all activities (calls, emails, meetings).
Excellent organizational skills and the ability to manage multiple priorities and meet deadlines in an often highly pressured environment.
Support initiatives such as ticket offers, working closely with the marketing team.
5+ years of experience in selling tickets and premium hospitality packages. Preferably in sports, and live entertainment.
Experience in working through CRM platforms, with a preference for using Salesforce.
Experience in contributing to pricing, marketing, product, and business development strategies.
Ln Concerts, Ticketing Coordinator
By Live Nation Entertainment At Beverly Hills, CA, United States
Demonstrated knowledge of ticketing software, event programming, and box office operations is preferred, but not required.
Bachelor’s degree from an accredited university or comparable work experience.
Working knowledge of Microsoft Office applications (Word, Excel, etc.)
Excellent interpersonal and communication skills
HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
Monitor ticket sales and compile sales summaries for distribution to designated tour personnel.
Ait Ticketing Manager Jobs
By Travel Staff At Alhambra, CA, United States
5 years min. of experience in the travel industry, working for a Leisure Tour Operator
Excellent knowledge of tour operator air contracts
Knowledge of private fares and how to price in Amadeus
Knowledge of airlines rules and regulations
Knowledge of international and US domestic geography
Knowledge of groups/FIT ticketing and all ticketing rules
Analyst, Ticketing Analytics Jobs
By Major League Baseball (MLB) At New York, NY, United States
Work closely with Ticketing, Marketing, Product/Venue Experience, Analytics and Strategy teams in analyzing ticketing data and developing ticket growth strategies
1+ years of experience in data strategy and/or analytics roles, ideally within Sports, or Media & entertainment
Highly developed communication skills with the ability to story-tell using data and influence executive leadership
Experience with BI platforms such as Looker, Tableau, or other data visualization software is preferred
Previous experience working within the sports industry is preferred
Strategy: Align Industry strategic direction and provide internal consulting services to League Verticals and Functions, Clubs, Office of the Commissioner
Ticketing Agent Jobs
By Swissport International Ltd. At , John F. Kennedy International Airport, Ny $19 an hour
Meet airline standards and requirements
Manage passenger baggage processing including handling and fee calculation if applicable
Comply with all federal, state, municipal, airport authority and carrier security requirements and Swissport SOPs and policies
Knowledge of ticketing/ticket reissue/funds collection process
Passionate about customer service and must have relevant work experience
Excellent communication skills (written and verbal) in country specific language
Manager, Ticketing Jobs
By NASCAR At , Homestead, Fl
Work closely the Sales Center Management team on handling all Action Forms
4-year degree or equivalent combination of education and experience
Minimum four (4) years of experience with ticketing software; preferably Tickets.com
Qualified candidate should have a strong knowledge of current sports ticket sales and operations
Able to manage projects from conception to implementation
Knowledgeable in current and forward-looking technologies evolving the business of ticket sales and operations
Ticketing Services Supervisor (Part Time)
By San Diego Theatres At San Diego Metropolitan Area, United States

Job Details Job Location Legal Address- San Diego Theatres - San Diego, CA Description The pay range for part time Ticketing Services Supervisor: $29.70-36.39. VACCINATION POLICY In ...

Ticketing Associate Jobs
By New York City Football Club (NYCFC) At , New York, Ny $20 an hour
Efficient with excellent time management and organization skills
Assist with the set-up, check-in and execution of all match day group experiences prior to, during and following each match.
Prior experience in customer service is preferred.
Strong communication and interpersonal skills.
Assist overall Ticketing Department during events and on matchdays at Yankee Stadium and Citi Field
Greet and assist fans with a positive and friendly attitude as they arrive at the stadium.
Ln Concerts, Ticketing Assistant
By Live Nation At , New York, Ny
Experience in Box Office/Ticketing Management not required, but preferred
Interact with artist, record label, management. Provide requested reports as necessary.
Ability to engage in positive interaction with employees and industry contacts, prioritize, organize, problem solve, follow-up, time management and multitasking
Assist Director of Ticketing with setting up and monitoring special ticketing offers and promotions.
Excellent oral and written communication skills, including email etiquette
Experience in a live environment operation not required, but preferred
Ticketing Automation Specialist Jobs
By Hopper At United States
Strong organizational skills in order to manage our internal software tools like Confluence, Jira and Amplitude
Build and manage schemas within the Trava platform as required to meet Hopper’s NSOs
Exceptional ability to grasp, manage, and articulate complex systems
Exceptional written and verbal communication skills in English
A minimum of 3 years experience in a ticketing or schedule change specialist role
Excellent computer skills (PC) and eagerness to become efficient in Trava, Excel, internal Hopper platforms
Director, Ticketing & Premium Seating
By National Hockey League (NHL) At New York, NY, United States
Strong written and verbal communication skills with competencies in planning and project management
Excellent interpersonal and organizational skills, attention to detail, and follow-through
7+ years of work experience in a similar role
Recent sales or service experience at a major professional sports team (NHL, MLB, MLS, NBA, NFL)
Experience with various ticketing systems (e.g., Ticketmaster/Archtics, etc.) preferred
Experience interacting with third party vendors
Ticketing Marketing Manager Jobs
By Miami HEAT At Miami, FL, United States
Maintain detailed planning records, applying project management, recap, creative and traffic tools.
Lead marketing efforts and project manage all single game, group sales, mini-plans, and season ticket sales, including renewals.
Collaborate with Corporate Sponsorship and Senior Staff to identify partnership opportunities to drive ticket sales, including giveaways, programming, and special offers.
Collaborate to develop ticket offer and pricing strategies and communicate across various partners across the organization
Build and lead ticket offer calendar and supervise all marketing assets internally and externally.
Strong writing, creative, and analytical skills.
Manager, Ticketing Jobs
By Country Music Association At , Nashville, 37203, Tn
Ticket Operations management experience preferred
Strong time management and organizational skills
Maintain all aspects of ticketed events, including event builds, inventory management, invoicing, internal orders, digital ticketing, and post-event processes
Experience with ticketing software (Ticketmaster, SeatGeek, ViVenu, etc.). Knowledge of both Ticketmaster and SeatGeek, a plus.
Manage ticket operations for suites and premium/VIP programs and assist with program execution with vendors
Manage ticket fulfillment timelines and delivery for each event

Are you an experienced Ticketing Operations Supervisor looking for an exciting new challenge? We are looking for a motivated and organized individual to join our team and help us deliver exceptional customer service. You will be responsible for overseeing the daily operations of our ticketing system, ensuring accuracy and efficiency. If you have a passion for customer service and a knack for problem-solving, this could be the perfect opportunity for you!

Overview The Ticketing Operations Supervisor is responsible for overseeing the day-to-day operations of the ticketing department. This includes managing the ticketing staff, ensuring customer satisfaction, and ensuring the accuracy of ticketing data. The Ticketing Operations Supervisor is also responsible for developing and implementing policies and procedures to ensure the efficient and effective operation of the ticketing department. Detailed Job Description The Ticketing Operations Supervisor is responsible for overseeing the day-to-day operations of the ticketing department. This includes managing the ticketing staff, ensuring customer satisfaction, and ensuring the accuracy of ticketing data. The Ticketing Operations Supervisor is also responsible for developing and implementing policies and procedures to ensure the efficient and effective operation of the ticketing department. The Ticketing Operations Supervisor is responsible for providing leadership and guidance to the ticketing staff, monitoring ticket sales, and ensuring that customer service standards are met. The Ticketing Operations Supervisor is also responsible for resolving customer complaints and issues, and ensuring that the ticketing system is functioning properly. Job Skills Required
• Excellent customer service skills
• Strong organizational and problem-solving skills
• Ability to work independently and as part of a team
• Knowledge of ticketing systems and processes
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize tasks
• Ability to work in a fast-paced environment
Job Qualifications
• Bachelor’s degree in business, management, or related field
• At least 3 years of experience in ticketing operations
• Knowledge of ticketing systems and processes
• Knowledge of customer service principles and practices
• Knowledge of Microsoft Office Suite
Job Knowledge
• Knowledge of ticketing systems and processes
• Knowledge of customer service principles and practices
• Knowledge of Microsoft Office Suite
• Knowledge of relevant laws and regulations
Job Experience
• At least 3 years of experience in ticketing operations
• Experience in customer service
• Experience in managing staff
• Experience in developing and implementing policies and procedures
Job Responsibilities
• Manage the ticketing staff and ensure customer satisfaction
• Monitor ticket sales and ensure accuracy of ticketing data
• Develop and implement policies and procedures to ensure efficient and effective operation of the ticketing department
• Resolve customer complaints and issues
• Ensure that the ticketing system is functioning properly
• Provide leadership and guidance to the ticketing staff
• Monitor customer service standards