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Ticket Service Executive Jobs in Alabama

Director, Ticket Sales & Service - University Of Alabama
By LEARFIELD At Tuscaloosa, AL, United States
Effectively manage various group assets / experiences in order to maximize group ticket sales at all home games
Superior communication skills, collaborative with strong leadership and interpersonal skills
Experience working with Paciolan or Ticketmaster/Archtics ticketing systems preferred
Experience working with CRM systems such as ACT, Salesforce.com, SSB, Microsoft CRM, Conquer, Outreach etc
Provide overall leadership for collegiate season ticket retention, new ticket sales and service initiatives
Oversee sales efforts involving season tickets, partial plans, and group tickets
Director, Ticket Sales & Service - Louisiana Tech
By LEARFIELD At , Ruston, 71270, La
Effectively manage various group assets / experiences in order to maximize group ticket sales at all home games
Superior communication skills, collaborative with strong leadership and interpersonal skills
Experience working with Paciolan or Ticketmaster/Archtics ticketing systems preferred
Experience working with CRM systems such as ACT, Salesforce.com, SSB, Microsoft CRM, Conquer, Outreach etc
Provide overall leadership for collegiate season ticket retention, new ticket sales and service initiatives
Oversee sales efforts involving season tickets, partial plans, and group tickets

Are you looking for an exciting opportunity to use your customer service skills in a fast-paced environment? We are looking for a Ticket Service Executive to join our team! You will be responsible for providing excellent customer service to our clients, helping them with their ticketing needs, and ensuring that all transactions are completed accurately and efficiently. If you have a passion for customer service and a desire to help others, this could be the perfect job for you!

Overview A Ticket Service Executive is responsible for providing customer service to customers in relation to ticketing services. This includes providing information on ticket availability, pricing, and other related services. They may also be responsible for processing ticket orders, handling customer inquiries, and resolving customer complaints. Detailed Job Description A Ticket Service Executive is responsible for providing customer service to customers in relation to ticketing services. This includes providing information on ticket availability, pricing, and other related services. They may also be responsible for processing ticket orders, handling customer inquiries, and resolving customer complaints. They must be knowledgeable about the ticketing services offered by the company and be able to answer customer questions and provide accurate information. They must also be able to handle customer complaints in a professional and courteous manner. Job Skills Required
• Excellent customer service skills
• Knowledge of ticketing services
• Ability to handle customer inquiries and complaints
• Excellent communication skills
• Ability to work in a fast-paced environment
• Ability to work independently and as part of a team
• Ability to multitask
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of ticketing services
• Ability to use computer software programs
Job Knowledge
• Knowledge of ticketing services
• Knowledge of customer service principles and practices
• Knowledge of computer software programs
Job Experience
• Previous customer service experience
• Previous experience in a ticketing service role
Job Responsibilities
• Provide customer service in relation to ticketing services
• Answer customer inquiries and provide accurate information
• Process ticket orders
• Handle customer complaints in a professional and courteous manner
• Maintain customer records
• Monitor ticket sales and availability
• Update ticketing system with new information