Director, Ticket Sales & Service (Scw)
By Golden State Warriors At San Francisco, CA, United States
NBA, WNBA, G League, NCAA ticket sales management experience preferred
Develop, refine and lead ticket holder benefit programs that maximize brand loyalty and drive retention
Bachelor’s degree or equivalent work experience
Experience managing a budget and driving sales revenues
Strong leadership and mentorship skills
Excellent written and verbal communication, service and resolution skills
Service Executive Jobs
By onefinestay At Los Angeles, CA, United States
Work with your peers and management to drive organizational and process improvements throughout the business to prevent repeat issues from occurring.
Manage challenging communications with high-value customers (homeowners, guests, and travel agents) who are unsatisfied with our service, product or resolution offered.
A keen commercial sense and operational coordination experience
Prior experience working in the hospitality industry, as well as with CRM's is a plus
Liaise between guests, homeowners, and contractors to fix any home repairs that arise during the
Collect detailed information from customers and the field to formulate a resolution response to issues within service delivery and cost guidelines.

Are you looking for an exciting opportunity to use your customer service skills in a fast-paced environment? We are looking for a Ticket Service Executive to join our team! You will be responsible for providing excellent customer service to our clients, helping them with their ticketing needs, and ensuring that all transactions are completed accurately and efficiently. If you have a passion for customer service and a desire to help others, this could be the perfect job for you!

Overview A Ticket Service Executive is responsible for providing customer service to customers in relation to ticketing services. This includes providing information on ticket availability, pricing, and other related services. They may also be responsible for processing ticket orders, handling customer inquiries, and resolving customer complaints. Detailed Job Description A Ticket Service Executive is responsible for providing customer service to customers in relation to ticketing services. This includes providing information on ticket availability, pricing, and other related services. They may also be responsible for processing ticket orders, handling customer inquiries, and resolving customer complaints. They must be knowledgeable about the ticketing services offered by the company and be able to answer customer questions and provide accurate information. They must also be able to handle customer complaints in a professional and courteous manner. Job Skills Required
• Excellent customer service skills
• Knowledge of ticketing services
• Ability to handle customer inquiries and complaints
• Excellent communication skills
• Ability to work in a fast-paced environment
• Ability to work independently and as part of a team
• Ability to multitask
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of ticketing services
• Ability to use computer software programs
Job Knowledge
• Knowledge of ticketing services
• Knowledge of customer service principles and practices
• Knowledge of computer software programs
Job Experience
• Previous customer service experience
• Previous experience in a ticketing service role
Job Responsibilities
• Provide customer service in relation to ticketing services
• Answer customer inquiries and provide accurate information
• Process ticket orders
• Handle customer complaints in a professional and courteous manner
• Maintain customer records
• Monitor ticket sales and availability
• Update ticketing system with new information