Telecommunications Customer Service Representative
By New Island Enterprises At Orlando, FL, United States
A driven mindset with impeccable time management skills and a superior work ethic
Attend regular product training sessions with other CSR team-mates and upper-level management
Engage in communication with customers directly, be an expert on all product knowledge and educate them on their desired product inquiry
Communicate the features and benefits of specific products/services based on individualized needs
1-2 years of experience in a customer service or sales role is highly recommended
Excellent communication skills, both verbal and nonverbal